2021 Land Rover Defender

486 Technical Service Bulletins (TSBs)

TSB List for the 2021 Land Rover Defender

Technical Service Bulletins (TSBs) for the 2021 Defender are official communications between Land Rover & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • STEERING: STEERING WHEEL/HANDLE BAR
  • STEERING:ELECTRIC POWER ASSIST SYSTEM
  • SUSPENSION
  • SERVICE BRAKES, HYDRAULIC
  • SERVICE BRAKES, AIR:ANTILOCK
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
  • POWER TRAIN
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
  • POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
  • POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
  • POWER TRAIN:DRIVELINE:DRIVESHAFT
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:12V/24V/48V BATTERY
  • ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
  • ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
  • ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
  • ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
  • ELECTRICAL SYSTEM:IGNITION:COIL:HIGH TENSION/SPARK PLUG WIRES
  • ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS
  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • ELECTRICAL SYSTEM:SOFTWARE
  • ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
  • ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
  • ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
  • ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
  • EXTERIOR LIGHTING
  • EXTERIOR LIGHTING:HEADLIGHTS
  • VISIBILITY
  • VISIBILITY/WIPER (PWS)
  • VISIBILITY:WINDSHIELD
  • VISIBILITY:SUN/MOON ROOF ASSEMBLY
  • AIR BAGS
  • AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT
  • STRUCTURE
  • STRUCTURE:FRAME AND MEMBERS
  • STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
  • STRUCTURE:BODY
  • STRUCTURE:BODY:DOOR
  • STRUCTURE:BODY:TAILGATE
  • STRUCTURE:BODY:ROOF AND PILLARS
  • STRUCTURE:INTERIOR PANELS:DASHBOARD
  • LATCHES/LOCKS/LINKAGES:DOORS:LATCH
  • SEATS
  • FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
  • LANE DEPARTURE: SENSING SYSTEM: CAMERA
  • BACK OVER PREVENTION
  • BACK OVER PREVENTION:SOFTWARE
  • BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
  • INTERIOR LIGHTING
  • COMMUNICATION:MANUFACTURER TELEMATICS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • UNKNOWN OR OTHER

    • STEERING

    • TSB #SFCC_NOV2023_37

      Date Announced:
      NOV 10, 2023
      NHTSA ID:
      #10246321

      There is a clicking or ticking type noise from the front axle area of the vehicle while turning either left or right at or near full lock at low speeds. Read More »

    • TSB #SSM75779

      Date Announced:
      NOV 01, 2023
      NHTSA ID:
      #10246414

      Clicking/Ticking Noise from Front Axle While Turning Left or Right and Full Lock at Low Speeds Read More »

    • TSB #SSM76104

      Date Announced:
      OCT 20, 2023
      NHTSA ID:
      #10245032

      No Power Steering Assistance at Start of Drive Cycle a?? ADAS Warning Read More »

    • TSB #SFCC_SEP2022_36

      Date Announced:
      SEP 09, 2022
      NHTSA ID:
      #10222502

      A customer may report that an amber general warning indicator is illuminated Power Steering Assistance Reduced is displayed on the Read More »

    • TSB #SSM75704

      Date Announced:
      SEP 06, 2022
      NHTSA ID:
      #10222684

      POWER STEERING ASSISTANCE REDUCED MESSAGE DISPLAYED Read More »

    • TSB #SSM75779

      Date Announced:
      JUL 05, 2022
      NHTSA ID:
      #10217289

      CLICKING/TICKING NOISE WHILST TURNING LEFT OR RIGHT AND FULL LOCK AT LOW SPEEDS Read More »

    • TSB #SSM75704

      Date Announced:
      APR 30, 2022
      NHTSA ID:
      #10211138

      POWER STEERING ASSISTANCE REDUCED MESSAGE DISPLAYED Read More »

    • TSB #SFCC_APR2022_34

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211126

      A customer may report that a??Power Steering Reduceda?? message displays on the message center on start-up with a reduction in steering assist. Read More »

    • TSB #SFCC_MAR2022_39

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10210003

      Power Steering Assistance Reduced Message Displayed Read More »

    • TSB #SSM75003

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10183929

      Steering gear Warning light on Instrument Cluster Read More »

    • TSB #SSM75003ATT

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10183930

      Steering gear Warning light on Instrument Cluster Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    STEERING:ELECTRIC POWER ASSIST SYSTEM

    • TSB #SSM75704

      Date Announced:
      SEP 06, 2022
      NHTSA ID:
      #10222684

      POWER STEERING ASSISTANCE REDUCED MESSAGE DISPLAYED Read More »

    SUSPENSION

    • TSB #SSM75898

      Date Announced:
      JAN 27, 2023
      NHTSA ID:
      #10231448

      Rear Differential e-Diff - Knock Noise or Judder/Vibration Read More »

    • TSB #SFCC_DEC2022_35

      Date Announced:
      DEC 08, 2022
      NHTSA ID:
      #10228711

      Customers will be reporting a knocking noise or judder/vibration, from the rear of the vehicle when turning the left or right during low speed. Read More »

    • TSB #SSM75779

      Date Announced:
      JUL 05, 2022
      NHTSA ID:
      #10217289

      CLICKING/TICKING NOISE WHILST TURNING LEFT OR RIGHT AND FULL LOCK AT LOW SPEEDS Read More »

    • TSB #N578NAS2

      Date Announced:
      SEP 27, 2021
      NHTSA ID:
      #10202014

      NON-START Read More »

    • TSB #SSM75281

      Date Announced:
      FEB 16, 2021
      NHTSA ID:
      #10188074

      Front Air Spring a?? Air Leak Read More »

    • TSB #SSM75281ATT

      Date Announced:
      FEB 16, 2021
      NHTSA ID:
      #10188076

      Front Air Spring a?? Air Leak Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #SFCC_AUG2021_43

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200781

      A customer may report that there is a cyclical knocking or judder type noise when braking. Read More »

    • TSB #SFCC_JUL2021_49

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199971

      A customer may report that there is a cyclical knocking or judder type noise when braking. Read More »

    • TSB #SSM75447

      Date Announced:
      JUN 29, 2021
      NHTSA ID:
      #10199031

      Brake noise and Judder felt through the floor during braking. Read More »

    • TSB #SSM75447ATT1

      Date Announced:
      JUN 29, 2021
      NHTSA ID:
      #10199032

      Brake noise and Judder felt through the floor during braking. Read More »

    • TSB #SSM75447ATT2

      Date Announced:
      JUN 29, 2021
      NHTSA ID:
      #10199033

      Brake noise and Judder felt through the floor during braking. Read More »

    • TSB #SSM75447ATT3

      Date Announced:
      JUN 29, 2021
      NHTSA ID:
      #10199034

      Brake noise and Judder felt through the floor during braking. Read More »

    SERVICE BRAKES, AIR:ANTILOCK

    • TSB #S014SOTA4.1.1v3

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248645

      Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view. Read More »

    ENGINE (PWS)

    ENGINE AND ENGINE COOLING

    ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

    • TSB #SFCC_DEC2023_37

      Date Announced:
      DEC 20, 2023
      NHTSA ID:
      #10248411

      JLR Retailers have reported visible corrosion around the outlet of the exhaust tailpipe prior to PDI Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #SSM75178

      Date Announced:
      DEC 11, 2020
      NHTSA ID:
      #10185371

      Rear Harness Clash with Rear Exhaust Heat Shield and Rear Stabilizer Bar Read More »

    • TSB #SSM75178ATT

      Date Announced:
      DEC 11, 2020
      NHTSA ID:
      #10185372

      Rear Harness Clash with Rear Exhaust Heat Shield and Rear Stabilizer Bar Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    POWER TRAIN

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

    POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

    • TSB #SSM75701

      Date Announced:
      MAR 02, 2022
      NHTSA ID:
      #10210108

      8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    ELECTRICAL SYSTEM

    • TSB #SFCC_MAR2024_58

      Date Announced:
      MAR 22, 2024
      NHTSA ID:
      #10252758

      Radio presets clear after ignition cycle. Sirius XM favorites do not store. Read More »

    • TSB #S014SOTA4.1.1v3

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248645

      Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view. Read More »

    • TSB #SFCC_NOV2023_30

      Date Announced:
      NOV 10, 2023
      NHTSA ID:
      #10246319

      Startup battery keeps draining / Vehicle will not start Read More »

    • TSB #SFCC_OCT2023_37

      Date Announced:
      OCT 16, 2023
      NHTSA ID:
      #10244861

      Customer states the weather app is no longer available Read More »

    • TSB #SSM75814

      Date Announced:
      SEP 29, 2023
      NHTSA ID:
      #10243688

      Weather and Park & Pay Apps disappear after PIVI update Read More »

    • TSB #WACCSEP23_6

      Date Announced:
      SEP 26, 2023
      NHTSA ID:
      #10243682

      Battery low warning displayed on instrument cluster and/or no-start Read More »

    • TSB #S012 SOTAOS4.1.0

      Date Announced:
      SEP 20, 2023
      NHTSA ID:
      #10243720

      Driving Assistance and Vehicle Dynamics updates Read More »

    • TSB #SSM75939

      Date Announced:
      AUG 22, 2023
      NHTSA ID:
      #10242074

      PDC Park distance control no volume Read More »

    • TSB #BIG5JUL23_28

      Date Announced:
      JUL 21, 2023
      NHTSA ID:
      #10240192

      A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI. Read More »

    • TSB #SFCC_JUL2023_28

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240206

      PIVI IP 36 , BECM OS 4.0.0 Read More »

    • TSB #S010SOTA4.0.0V3

      Date Announced:
      JUL 05, 2023
      NHTSA ID:
      #10240358

      Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements. Read More »

    • TSB #SFCC_JUN2023_17

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239010

      SOFTWARE UPDATES Read More »

    • TSB #SFCC_JUN2023_36

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239013

      PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES Read More »

    • TSB #SSM76022

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239047

      JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »

    • TSB #N796

      Date Announced:
      JUN 21, 2023
      NHTSA ID:
      #10239027

      Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM. Read More »

    • TSB #N795

      Date Announced:
      JUN 19, 2023
      NHTSA ID:
      #10239026

      Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and PIVI. Read More »

    • TSB #SFCC_APR2023_27

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235430

      Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display Read More »

    • TSB #SFCC_APR2023_32

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235433

      Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »

    • TSB #N641NAS3

      Date Announced:
      DEC 09, 2022
      NHTSA ID:
      #10228929

      Certain 2020 to 2022 model year vehicles are unable to complete software updates through Software Over The Air (SOTA) due to incorrect Telematic Control Unit Module (TCU) or PIVI software. Read More »

    • TSB #JLRTB02092NAS1

      Date Announced:
      SEP 29, 2022
      NHTSA ID:
      #10222676

      Integrated Air Compressor - Software Update Read More »

    • TSB #SSM75805

      Date Announced:
      SEP 16, 2022
      NHTSA ID:
      #10222690

      NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD Read More »

    • TSB #SSM75855

      Date Announced:
      SEP 14, 2022
      NHTSA ID:
      #10222703

      UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING Read More »

    • TSB #SFCC_SEP2022_21

      Date Announced:
      SEP 09, 2022
      NHTSA ID:
      #10222492

      USB stick not recognized when inserted into the Front Portable Media Interface Panel Read More »

    • TSB #SFCC_SEP2022_22

      Date Announced:
      SEP 09, 2022
      NHTSA ID:
      #10222493

      PIVI a?? Loss of GPS location and clock time Read More »

    • TSB #N578v4

      Date Announced:
      AUG 24, 2022
      NHTSA ID:
      #10219321

      NON-START ISSUE Read More »

    • TSB #N641NAS2

      Date Announced:
      AUG 24, 2022
      NHTSA ID:
      #10219322

      UNABLE TO COMPLETE SOTA UPDATES Read More »

    • TSB #SSM75727

      Date Announced:
      AUG 19, 2022
      NHTSA ID:
      #10219232

      USB STICK NOT RECOGNIZED Read More »

    • TSB #SFCC_AUG2022_35

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10218879

      Vehicle will have a lack of power, drivability issues, and possible check engine light on. Read More »

    • TSB #SFCC_AUG2022_20

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10219483

      SOTA CAMPAIGN Read More »

    • TSB #BIG5JUN22_26

      Date Announced:
      JUN 21, 2022
      NHTSA ID:
      #10215512

      FRONT LAMP UNIT SOFTWARE Read More »

    • TSB #SSM75708

      Date Announced:
      MAY 27, 2022
      NHTSA ID:
      #10212996

      USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating Read More »

    • TSB #SFCC_MAY2022_15

      Date Announced:
      MAY 17, 2022
      NHTSA ID:
      #10212972

      FRONT LAMP UNIT SOFTWARE Read More »

    • TSB #SFCC_APR2022_32

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211125

      Customer concern will be a failure to restart after an Eco-stop. This may be interpreted as a stall, but the ignition will also turn off. Read More »

    • TSB #SSM75727

      Date Announced:
      APR 06, 2022
      NHTSA ID:
      #10211152

      PIVI PRO USB INOPERATIVE Read More »

    • TSB #SSM75556

      Date Announced:
      MAR 10, 2022
      NHTSA ID:
      #10210106

      Accessory Integrated Air Compressor Error Code Read More »

    • TSB #SSM75708

      Date Announced:
      MAR 04, 2022
      NHTSA ID:
      #10210016

      USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating Read More »

    • TSB #SFCC_FEB2022_38

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208504

      Charge warning light on, MIL light Read More »

    • TSB #SFCC_DEC2021_44

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206268

      Seat Mounted Seat Switches Not Working Read More »

    • TSB #SSM75618

      Date Announced:
      NOV 30, 2021
      NHTSA ID:
      #10204151

      Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »

    • TSB #N639NAS1

      Date Announced:
      NOV 18, 2021
      NHTSA ID:
      #10204094

      A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The ... Read More »

    • TSB #NAS21.11.014

      Date Announced:
      NOV 18, 2021
      NHTSA ID:
      #10204104

      A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The ... Read More »

    • TSB #SSM75593

      Date Announced:
      NOV 18, 2021
      NHTSA ID:
      #10204146

      ACCESSORY INTEGRATED AIR COMPRESSOR ERROR CODE Read More »

    • TSB #PIVI IP31

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204159

      AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL ... Read More »

    • TSB #BIG5NOV21_41B

      Date Announced:
      NOV 09, 2021
      NHTSA ID:
      #10204087

      IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles. Read More »

    • TSB #SFCC_OCT2021_20

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202820

      AEB warning on Instrument Panel Cluster Read More »

    • TSB #SFCC_OCT2021_21

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202823

      The wireless phone charger is not working with iPhone 12 Read More »

    • TSB #N578NAS2

      Date Announced:
      SEP 27, 2021
      NHTSA ID:
      #10202014

      NON-START Read More »

    • TSB #SFCC_AUG2021_33

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200907

      Connectivity functions are no longer working. Read More »

    • TSB #SFCC_AUG2021_34

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200908

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_JUL2021_34

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199824

      Affected vehicles may experience a no-start due to a CANBUS communications concern between the Body control module and the Instrument cluster. Read More »

    • TSB #SFCC_JUL2021_38

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199905

      Request for software update shown on touchscreen Read More »

    • TSB #SFCC_JUL2021_39

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199906

      Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature Read More »

    • TSB #SFCC_JUL2021_41

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199910

      Customer states downloaded software will not install Read More »

    • TSB #SFCC_JUL2021_43

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199911

      BECM offline after programming. Read More »

    • TSB #NAS21.07.013

      Date Announced:
      JUL 15, 2021
      NHTSA ID:
      #10199797

      NON-START DUE TO COMMUNICATION ISSUE BETWEEN IPC AND BCM Read More »

    • TSB #SFCC_JUN2021_23

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199053

      Infotainment Updates Read More »

    • TSB #SFCC_JUN2021_24

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199054

      Navigation voice guidance is not working with Apple CarPlay Read More »

    • TSB #SFCC_MAY2021_25

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199070

      Navigation displays current location as Berlin, Germany. Read More »

    • TSB #SFCC_MAY2021_28

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199072

      Unable to log into InControl Account. Read More »

    • TSB #SFCC_MAY2021_34

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199074

      The vehicle does not Eco Stop. Read More »

    • TSB #SFCC_APR2021_18

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191861

      Infotainment Updates Read More »

    • TSB #SFCC_APR2021_19

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191866

      NAVIGATION DISPLAYS CURRENT LOCATION IS BERLIN, GERMANY Read More »

    • TSB #SFCC_APR2021_21

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191868

      Customer is unable to log into InControl Account after account creation Read More »

    • TSB #SFCC_APR2021_22

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191869

      Customer received a??unknown errora?? when trying to log into Pivi profile Read More »

    • TSB #SFCC_APR2021_24

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191870

      Intermittently, the passive unlock feature does not work unless the smart key is in the customer's hand. Read More »

    • TSB #SFCC_APR2021_27

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191872

      There was a flashing D when slowing to a stop. Read More »

    • TSB #SSM75296

      Date Announced:
      MAR 30, 2021
      NHTSA ID:
      #10190079

      Malfunction Indicator Lamp (MIL)/Check Engine Light (CEL) Read More »

    • TSB #SFCC_MAR2021_21C

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190001

      Pivi IP27.2 (OS 2.0.6) Read More »

    • TSB #SFCC_MAR2021_25

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190061

      Intermittent Passive Entry Operation Read More »

    • TSB #SFCC_MAR2021_26

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190062

      Pivi IP 30 Release Read More »

    • TSB #SFCC_MAR2021_27

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190063

      Navigation Voice Control does not function Read More »

    • TSB #SFCC_MAR2021_33

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190067

      The Check Engine MIL is illuminated. Read More »

    • TSB #SFCC_FEB2021_27

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190006

      OS 2.0.8 VDC 9.1 Automatic Update Read More »

    • TSB #SFCC_FEB2021_28

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190007

      WI-FI option does not function Read More »

    • TSB #SSM75286ATT

      Date Announced:
      FEB 24, 2021
      NHTSA ID:
      #10188081

      Pivi Pro navigation map data fails to install from USB device to vehicle Read More »

    • TSB #SSM75286

      Date Announced:
      FEB 24, 2021
      NHTSA ID:
      #10188089

      Pivi Pro navigation map data fails to install from USB device to vehicle Read More »

    • TSB #SSM74940

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188049

      Wifi, Incontrol App, Telematics not found. Read More »

    • TSB #BIG5JAN21_42

      Date Announced:
      JAN 13, 2021
      NHTSA ID:
      #10186744

      Multi-ECU SOTA Update (OS 2.0.7) CHCM, GWM, SODL, SODR no-start condition after completing the update due to an issue with the Gateway Module (GWM). Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #S014SOTA4.1.1v3

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248645

      Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view. Read More »

    • TSB #SFCC_SEP2023_15

      Date Announced:
      SEP 22, 2023
      NHTSA ID:
      #10243670

      A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State of Charge due to the door modules staying awake. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

    ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS

    ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

    • TSB #SFCC_APR2023_27

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235430

      Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display Read More »

    ELECTRICAL SYSTEM:IGNITION:COIL:HIGH TENSION/SPARK PLUG WIRES

    ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #WACCSEP23_6

      Date Announced:
      SEP 26, 2023
      NHTSA ID:
      #10243682

      Battery low warning displayed on instrument cluster and/or no-start Read More »

    • TSB #SSM75869

      Date Announced:
      SEP 12, 2023
      NHTSA ID:
      #10243693

      Coolant Low Warning Message Displayed On The Instrument Panel Cluster Read More »

    • TSB #SSM75869

      Date Announced:
      AUG 17, 2023
      NHTSA ID:
      #10242071

      Coolant Low Warning Message Displayed On The Instrument Panel Cluster Read More »

    • TSB #SFCC_JUN2023_41

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239014

      ADD 1 LITRE / QUART OF ENGINE OIL MESSAGE ON INSTRUENT CLUSTER Read More »

    • TSB #SSM75719

      Date Announced:
      MAR 24, 2022
      NHTSA ID:
      #10210034

      Engine Coolant Temperature Intermittently Displays High On Instrument Cluster Read More »

    • TSB #SSM75003

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10183929

      Steering gear Warning light on Instrument Cluster Read More »

    • TSB #SSM75003ATT

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10183930

      Steering gear Warning light on Instrument Cluster Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SFCC_MAR2024_58

      Date Announced:
      MAR 22, 2024
      NHTSA ID:
      #10252758

      Radio presets clear after ignition cycle. Sirius XM favorites do not store. Read More »

    • TSB #SSM75814

      Date Announced:
      SEP 29, 2023
      NHTSA ID:
      #10243688

      Weather and Park & Pay Apps disappear after PIVI update Read More »

    • TSB #SFCC_JUN2023_17

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239010

      SOFTWARE UPDATES Read More »

    • TSB #SFCC_JUN2023_18

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239011

      SOFTWARE UPDATES Read More »

    • TSB #SSM76022

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239047

      JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »

    • TSB #N796

      Date Announced:
      JUN 21, 2023
      NHTSA ID:
      #10239027

      Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM. Read More »

    • TSB #N795

      Date Announced:
      JUN 19, 2023
      NHTSA ID:
      #10239026

      Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and PIVI. Read More »

    • TSB #JLRTB02092NAS1

      Date Announced:
      SEP 29, 2022
      NHTSA ID:
      #10222676

      Integrated Air Compressor - Software Update Read More »

    • TSB #SSM75805

      Date Announced:
      SEP 16, 2022
      NHTSA ID:
      #10222690

      NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD Read More »

    • TSB #SSM75855

      Date Announced:
      SEP 14, 2022
      NHTSA ID:
      #10222703

      UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING Read More »

    • TSB #SSM75704

      Date Announced:
      SEP 06, 2022
      NHTSA ID:
      #10222684

      POWER STEERING ASSISTANCE REDUCED MESSAGE DISPLAYED Read More »

    • TSB #SFCC_JAN2022_42

      Date Announced:
      JAN 21, 2022
      NHTSA ID:
      #10207613

      Failure to restart out of eco-stop Read More »

    • TSB #SSM75593

      Date Announced:
      DEC 03, 2021
      NHTSA ID:
      #10206272

      Accessory Integrated Air Compressor Error Code Read More »

    • TSB #SFCC_NOV2021_19

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204120

      Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA updates and to install the latest PIVI IP31 software Read More »

    • TSB #SFCC_NOV2021_24

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204121

      Improvements/Fixes a?? Improvement in system stability a?? Improvements in acoustic reliability / Audio loss a?? Graphical Improvements a?? Flickering cluster for media info a?? Improved Speech support for features like Weather, Nav ... Read More »

    • TSB #SFCC_NOV2021_26

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204123

      The Autonomous Emergency Braking (AEB) warning message is displayed on the instrument cluster (IPC). Read More »

    • TSB #SSM75003

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10183929

      Steering gear Warning light on Instrument Cluster Read More »

    • TSB #SSM71360

      Date Announced:
      MAY 28, 2014
      NHTSA ID:
      #10206635

      Software Update. Read More »

    ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

    ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

    ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

    • TSB #SSM75618

      Date Announced:
      NOV 30, 2021
      NHTSA ID:
      #10204151

      Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

    • TSB #SSM75825

      Date Announced:
      SEP 28, 2022
      NHTSA ID:
      #10222692

      MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »

    • TSB #SSM75825ATT

      Date Announced:
      SEP 28, 2022
      NHTSA ID:
      #10222693

      MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »

    EXTERIOR LIGHTING

    • TSB #SFCC_OCT2023_50

      Date Announced:
      OCT 16, 2023
      NHTSA ID:
      #10244963

      There is moisture inside the headlamp lens Read More »

    • TSB #SFCC_OCT2023_47

      Date Announced:
      OCT 16, 2023
      NHTSA ID:
      #10244958

      The headlamps not fully functioning properly after module replacement. Read More »

    • TSB #SSM76076

      Date Announced:
      SEP 05, 2023
      NHTSA ID:
      #10243700

      Front Headlamp Washer Jet Leaking / Rear Camera Washer Jet Leaking Read More »

    • TSB #SSM75479

      Date Announced:
      JUL 19, 2021
      NHTSA ID:
      #10199802

      Front Daytime Running Light(s) Are Not Working / Intermittent Operation Read More »

    • TSB # SSM75479

      Date Announced:
      JUL 19, 2021
      NHTSA ID:
      #10199803

      Front Daytime Running Light(s) Are Not Working / Intermittent Operation Read More »

    • TSB # SSM75479ATT2

      Date Announced:
      JUL 19, 2021
      NHTSA ID:
      #10199804

      Front Daytime Running Light(s) Are Not Working / Intermittent Operation Read More »

    • TSB #SFCC_MAY2021_46

      Date Announced:
      JUN 08, 2021
      NHTSA ID:
      #10199085

      A customer may express a concern that there is moisture inside one of the rear lamp assemblies. Read More »

    • TSB #JLRTB02078NAS1

      Date Announced:
      MAR 09, 2021
      NHTSA ID:
      #10189739

      After a short sleep cycle the auto high beam menu is set to disabled and the auto high beam feature will not operate, with no ability to override this option. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS

    VISIBILITY

    VISIBILITY/WIPER (PWS)

    VISIBILITY:WINDSHIELD

    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    • TSB #SFCC_JUN2021_37

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199061

      A customer may report that the roof opening panel does not operate or that the sunblind lost a??One Toucha?? operation. Read More »

    • TSB #SFCC_FEB2021_37

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190039

      Sunroof Only Opens Partially After Expedition Roof Rack Installation Read More »

    AIR BAGS

    • TSB #SFCC_MAR2024_72

      Date Announced:
      MAR 22, 2024
      NHTSA ID:
      #10252768

      A Customer may complain of an SRS system warning message being displayed on the instrument panel. Read More »

    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT

    • TSB #SFCC_MAR2024_72

      Date Announced:
      MAR 22, 2024
      NHTSA ID:
      #10252768

      A Customer may complain of an SRS system warning message being displayed on the instrument panel. Read More »

    STRUCTURE

    STRUCTURE:FRAME AND MEMBERS

    STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

    • TSB #SSM75178

      Date Announced:
      DEC 11, 2020
      NHTSA ID:
      #10185371

      Rear Harness Clash with Rear Exhaust Heat Shield and Rear Stabilizer Bar Read More »

    • TSB #SSM75178ATT

      Date Announced:
      DEC 11, 2020
      NHTSA ID:
      #10185372

      Rear Harness Clash with Rear Exhaust Heat Shield and Rear Stabilizer Bar Read More »

    STRUCTURE:BODY

    STRUCTURE:BODY:DOOR

    STRUCTURE:BODY:TAILGATE

    • TSB #SFCC_JUN2023_48

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239020

      A customer may report that the rear tailgate glass shattered when closing a side door. Read More »

    STRUCTURE:BODY:ROOF AND PILLARS

    STRUCTURE:INTERIOR PANELS:DASHBOARD

    LATCHES/LOCKS/LINKAGES:DOORS:LATCH

    • TSB #SFCC_JUN2023_46

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239018

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    SEATS

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    LANE DEPARTURE: SENSING SYSTEM: CAMERA

    BACK OVER PREVENTION

    • TSB #SFCC_FEB2023_43

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232672

      A customer may complain of a rattling type noise from the accessory fitted raised air intake tube. Read More »

    BACK OVER PREVENTION:SOFTWARE

    • TSB #SSM76002

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237556

      Add 1.0 litre/quart of engine oil - Information Message Displayed In The Instrument Panel Cluster Read More »

    • TSB #SFCC_FEB2023_44

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232673

      A customer may complain that the accessory fitted air compressor is inoperative and or displays an error code. Read More »

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    • TSB #S014SOTA4.1.1v3

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248645

      Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view. Read More »

    INTERIOR LIGHTING

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #SSM76022

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239047

      JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »

    EQUIPMENT

    EQUIPMENT:ELECTRICAL

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #S014SOTA4.1.1v3

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248645

      Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SFCC_JUN2023_46

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239018

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #NAS21.12.008

      Date Announced:
      DEC 15, 2021
      NHTSA ID:
      #10206253

      EMISSION RECALL N620 - ELECTRIC SUPERCHARGER - INTERMITTENT OPERATION Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    UNKNOWN OR OTHER

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