This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car was traveling down the road at 45 miles an hour. The windshield cracked under normal driving conditions. Living in Iowa this would fall under the class action.
I was driving down the highway at 65mph and my 2024 Kia Telluride sunroof violently imploded. I pulled over thinking I was shot at by a gun, but there was no evidence that I was hit by something. It felt like an explosion next to my face. Very loud! I have 490 miles on this vehicle. I have called Kia dealership and they are going to investigate and call me back. No warnings went off in the vehicle and I was not harmed but I do have anxiety now. Worried it will happen again once fixed. I honestly felt like this was a safety issue and so I went online only to find this has happened to others all over. Not sure how this has happened to so many others and there is no recalls. Please help me understand. This was very scary.
WINOW SATIN TRIM - Rust spots showing on the satin trim around vehicle windows upon receipt of vehicle. Contacted original dealership that sold us the vehicle about the issue immediately, no assistance was given. Took the vehicle to another dealership this morning to notify them of the issue, have it officially documented, and request a warranty request be submitted. The vehicle had never been washed or detailed prior to the appearance of the spots. Unfortunately, the vehicle arrived from the dealership with the rust-looking defect. After some quick research, this seems to be an ongoing issue with some KIAs, regardless of model. I have owned this vehicle for 2 months and notified the same dealership that it was purchased from immediately upon receipt and no assistance has been given, just a suggestion to clean it. The spots have not lessened. I would like my brand new car purchase to look like a new vehicle, sans rust-like defects on satin trim.
UNKNOWN - We have discovered a substantial amount of water coming up from the flooring behind the passenger seat under the second row of our 2024 KIA Telluride purchased 2 months ago. Took the dealership this morning and after 4 hours attempting to diagnose where the water was coming from, they were unsuccessful. They checked AC lines, making sure nothing was disconnected or clogged, checked seals on doors, etc. They got the vehicle lifted to look underneath and were able to remove a panel to expose a rubber gasket that they removed under the second row passenger flooring and water gushed out! Additionally, the vehicle has begun to smell of mildew/mold and I am concerned for my young families safety, as I have three children under the age of 5 that spend a significant part of their day in the vehicle between drop-off and pick-up at school, to and from extra curricular activities, errands, etc. The dealership is attempting to obtain a loaner vehicle large enough for our three car seats so that they can have the vehicle for a day or two to officially diagnose the issue, but I am devastated that the significant amount of water we-??ve been removing from the car has caused mold in the cabin and will cause burnout of wiring/electronics in the future. We are a military family, this is our first brand new vehicle and the primary vehicle for our large family. We purchased the vehicle in July and it had less than 3,000 miles when the issue was reported. It-??s terrifying to think that this issue could potentially cost us thousands on the devaluation of our vehicle in addition to the risk to our family-??s health and safety.
- Columbia, SC, USA
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4 days after I bought the car brand new on an off ramp going about 30mph a car sent a pebble into my windshield. It made a chip and then a crack about 12-?? long. Called Kia dealership and they said they won-??t repair because rock hit windshield. There is a class action lawsuit against Kia and their windshields cracking. Upon waiting for insurance and a new windshield 3 days later the crack has gotten bigger without driving. It is a hazard because glass could shatter and now the crack is disturbing visibility
A D V E R T I S E M E N T S
- Wesley Chapel, FL, USA