This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on the highway, heard a pop noise, assume a rock hit windshield but did not see anything, I got off on my exit, went into a store and came back out a few mins later and saw windshield had a long crack from the top down approx 14 inches.
Our telluride was less than a week after purchase and driving down the street when my wife heard a crack and a small crack appeared in lower driver side of the windshield. Before reaching home within the hour, the crack has spread across half the windshield. I dont believe there was a point of impact to cause the crack. It just happened spontaneously.
I bought a Kia Telluride on [XXX]. I drove it to Michigan on [XXX]. During the trip, a highway pebble kicked up from the tire of a truck in front of me and hit the windshield. The chip from the rock cracked the windshield from the passenger side to the driver side of the vehicle in a matter of minutes. I researched this Kia Telluride windshield incident via the internet, and there is evidence that it is due to manufacturer negligence. The windshield is defective, and a class action lawsuit has been filed. In 2020, Kia even sent letters to owners offering to correct the problem. The windshield failed and it is available for inspection. The crack in the windshield is a visual impairment for the driver. The problem hasn't been reproduced or confirmed by a dealer or mechanic. The vehicle component hasn't been inspected by the manufacturer or others. There were no warning lights or messages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The windshield on my 2024 Kia Telluride developed a small crack while driving on an highway. There was no construction vehicles in front of us or any construction happening on the road and were driving with significant distance from the vehicle in front. The windshield cracked by itself and upon inspecting the crack it-??s clear that the crack was more within the glass instead of an external element. This could be potentially related to the known issue with kia-??s defective windshields for model years till 2023. I believe 2024 model year also exhibits the same issue. I request Kia to look into 2024 model years and initiate a recall to replace the defective windshields.
- Lynnwood, WA, USA
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Was driving on highway. Did hear a pebble/rock impact the right side of my windshield. No visible signs of a chip or damage. Finished trip. Hours later, took a short trip, still no visible signs of damage. 2 hours later, returned to car to find a crack had appeared that went from bottom right corner of windshield to about 1/3 of the way across. Don-??t believe the impact should have been significant to crack the windshield
Purchased new vehicle (Kia Telluride) 4/27/24 and on 5/1/24 the windshield has a crack on the passenger side. Not even a week in or 100 miles and already a problem, how is this not covered under any warranty. 3rd time driving the car. Awful quality
Second day we owned this brand new vehicle we had a small rock hit the windshield at highway speed. The impact created an immediate chip and small star in the glass. Within 2 hours it had cracked over 6 inches. I have never had a windshield crack so fast and large after a rock impact. The size of the chip would not lead you to believe the windshield would crack. I have read multiple complaints of this exact same issue.
My windshield just split across the driver side in my brand new 2024. I just made the first payment last week. My 2021 did the same thing and had 11 different places it cracked. It's as if anything touches them they split!
After owning this brand new car for less than 2 months, I've had 2 rocks hit my windshield and resulting in cracks. Those rocks were not big and I wouldn't have expected those to result in actual windshield cracks. After looking this up, it seems that this is a common issues with Kia Telluride and that the quality of the windshields is not great.
Windshield crack appeared spontaneously while driving at 20mph in parking lot. No known impact with rock or other projectile, I had been driving the car for 3 hours at that point. Crack is approximately 10 inches long, from passenger side lower edge toward center of windshield.
Within the first 1000 miles my windshield chipped. Now at 8000 miles, there is another crack. Seems to be a common issue with this vehicle that the windshield is soft and not durable.
Within a week of taking delivery of my car after purchase the lower right corner of my windshield developed a 16" crack. To my knowledge, my windshield had not been struck by any object and I had only driven it 300 miles since picking it up. The crack is a safety issue as it limits or inhibits visibility through the windshield.
Brand new 2024 Kia Telluride. Came outside this morning to see a nice crack across the drivers side of the windshield happen before my eyes when I turned on defrost and windshield wipers for the rain. I see this was a common problem with 2023 Kia's. Also after speaking to Service dept (Gay Kia, Dickinson, TX). I truly get the feeling this is still an issue. Biggest down side to this, is they tell me they cant even get me a 2024 telluride windshield right now. if you rub your finger across windshield you definitely can feel a extremely small chip feeling in the glass.
Only had vehicle 2 weeks and a small debris (pebble or dirt) hit windshield only going around 30mph and windshield chipped. When trying to do windshield repair kit on chip, the chip turned into a long crack. I had seen class action lawsuits where telluride windshields were weak/defective and this still seems to be the case.
4 days after I bought the car brand new on an off ramp going about 30mph a car sent a pebble into my windshield. It made a chip and then a crack about 12-?? long. Called Kia dealership and they said they won-??t repair because rock hit windshield. There is a class action lawsuit against Kia and their windshields cracking. Upon waiting for insurance and a new windshield 3 days later the crack has gotten bigger without driving. It is a hazard because glass could shatter and now the crack is disturbing visibility
While driving under normal conditions and with significant distance from another vehicle in front of me, a small rock/pebble hit the windshield of my vehicle, which caused a rock chip. The rock chip quickly "spidered" out and spread within a matter of an hour. Currently there are known and report manufacturer defects with regards to Kia windshields, specific but not limited to the Telluride model. In my case I have a 2024 Kia Telluride SX-Prestige X-Pro. I have also discovered a chip in the rear passenger side window. My vehicle is approximately 23 days from the date of purchase (7/8/2024). I am aware that there is an open Class Action Lawsuit against Kia for 2019-2022 Telluride model vehicles. This needs to be extended through to the 2024 model years.
A D V E R T I S E M E N T S
- Sioux City, IA, USA