This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2023 Kia Telluride for a family vacation tow vehicle. Spec's call out 5000 lb towing capacity and "pre-wired" for a trailer. Problem is, pre-wired means a connector in the back of the vehicle, but no actual harness available that plugs into it to run trailer lighting/brakes. Contacted Kia several times, no harnesses, was advised to take it to U-haul and get a splice-in harness. It's a brand new car, I don't want to cut into factory harness. Isn't this false advertisement? Can't tow anything without lights and pre-wiring obviously isn't the case. I thought pre-wired meant you plug your trailer straight into an existing plug. Kia forums also indicate no solution, initially dealers said couple months, couple months. Now, 6 months later, still no OEM harness equipment available.
- Saline, MI, USA
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- Saline, MI, USA