This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front glass has cracked beyond repair twice in 18 months! The first replacement occurred on 04/2023 and the second incident occurred this week on 7/22/2024. The vehicle was bought new in 12/2022 and has had needed two replacements due to weak glass!
While driving in heavy rain with both windshield wipers operating properly, the right-hand windshield wiper suddenly stopped wiping, parked in normally stowed position. This incident could have been disastrous if this had been the driver-??s side wiper since forward visibility would have been lost instantly, putting my safety and the safety of others at risk of major collision.
Driving down a road. No other vehicles on the road ahead of me nor coming from the opposite direction. There were no trees or structures overhead. The road had some dips, but nothing overly rough or upsetting. A crack appeared on the right side of the windshield and started to spread. There were no chips or other visible damage on the windshield previous to this incident. The crack as since spread and will have to be replaced.
- Palm Coast, FL, USA
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New kia telluride 2023 7357 miles and i have a bought on less than a year. My windshield suddenly chip under normal driving condition and i have a dash cam in my telluride. When i park the car i saw a chip in the windshield. Then after a few hours i checked the car and the windshield started to crack then after a few hours again of checking the crack keep running and keep getting bigger and bigger, still my car is just parking and the weather is at 60s today. Now i check my car again and the crack keep on running and not stoping even its just parked. This is crazy as this is a new car and i have a car which is 9 years old, daily driving car and have no experience with having this issue with its windshield. Also my family have 5 cars that are older than mine and not experience this at all. I will keep observing this and see how the windhsield and the crack will react to a parked car and a new car that is less than 1 year old
Had to get the front windshield replaced with only about 2,000 miles on the car, had a crack across the entire windshield. Now with only about 6,000 miles. I have another chip on my windshild. I barely drive on the freeway and have nomal driving conditions. This shouldn't be an issue on a new car. Windshield is fragile and makes me worried glass is unsafe.
While driving on the highway, windshield was hit by a small pebble on the driver side. What was an initially a very small chip started to spread over half the windshield creating visibility issues and negating the ability to repair the chip in the windshield.
There is a dark show that comes Dow 3/4 of the windshield when driving on a dark street with no street lights. This happens when the low beam are turned on, when you switch to high beam your visibility improves.
Car was parked in a secured area on Friday and not utilized until the following Sunday. I found that the windshield had cracked about 1.5 - 2 feet. There is no sign of road damage such as a star or rock. The crack looks to have begun under the panel on the drivers side. This crack impedes visibility of the driver and interrupts heads up display. Full replacement is required
On our new 2023 Kia Telluride with less than 1500 miles, the windshield cracked from the bottom drivers side across the windshield to the passenger side. The glass is measurably thinner than any other windshield I've ever seen before. Our safety was put at risk because we didn't know if the windshield was going to cave in on us or not - you could see how thin the glass is. We were not able to get in contact with our dealership. They did not return calls. We reported to Kia. Kia has had windshield recalls for this same exact problem for the 2020 model year of Telluride. We feel we are experiencing the same issues with cracking windshields - and very thin glass. Kia told us we had to replace the windshield with OEM glass ($800 more) or our warranty would be void. We had to replace it with Safelite Glass - and OEM - for a total of $1335 - on a brand new car.
Since owning the car December 27, 2022 the windshield has cracked with even the smallest pebble. In other vehicles it has only chipped the window, without resulting in a crack. The crack will keep going until it goes across the windshield. I have already had 2 windshield claims as of April 19, 2023 and am waiting to file my 3rd as my insurance company said if I have too many claims they will drop my glass coverage. Each windshield is around $2500 to replace. I am concerned with the integrity of the windshield should I not get it replaced again and how easy it is to crack. Although it has not happened to me, many owners are reporting that the sunroof glass implodes without anything hitting it. This causes concern over the overall integrity of all glass on the vehicle.
My windshield failed. I have 2401 miles on the car and out of nowhere it had a huge crack the next day when I went to take my kids to school. It puts us at risk of shattering at any moment. It gets bigger as the days past. Yes I have reported it. It has been happening to a lot of 23 Telluride owners. No warning light or anything came on.
A D V E R T I S E M E N T S
- Orange , TX, USA