This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver's side high beam headlight has stopped working. I am told it is because a baffle, a movable reflector, inside the headlight assembly has stopped functioning. In addition, the cost of replacing the headlight assembly is $1300. I know you have received some complaints about the 2020 Telluride. The same assembly in the 2022 Telluride.
Since the purchase of my vehicle 7 30 2022 & after driving the first several times in the darkness/evening hours & since I have had safety concerns that the headlamps in my vehicle are insufficient/inadequate - not just the normal headlights illumination but also the high beams. When the high beams are activated the additional effect is negligible/deliver inferior performance. I have continued to reach out to Kia & thus far they have not been helpful. I believe driving at night time is putting me at a safety risk. The dealership did/does not have a way to test the headlamps in any sort of calibration or measuring means other than to turn on the headlights while in the service area and shine them on a wall. When driving during the night time hours I keep my speed on rural roads typically below the speed limit as I do not feel I could brake/stop the vehicle in the field of vision that the headlight illumination provides. I have reached out repeatedly to the Kia Assistance number & thus far there has been no action or contact made by any positive measures taken to address my concerns. I have even contacted my insurance agent twice to express my frustration of Kia's inadequacy to provide a solution or address my concerns. I ask please for any assistance that you may be able to help remedy this safety/risk concern.
A D V E R T I S E M E N T S
- Silsbee, TX, USA