Went to the carwash and the sunroof exploded

- Humble, TX, USA

Sunroof is stuck in an open position unable to be closed. Upon attempting to open the sunroof, the deflector snapped off the assembly and the sunroof track broke. Took car to dealership (Raceway Kia, 4044 US-9, Freehold, NJ 07728) for service. Dealership indicated the sunroof is beyond repair and requires installation of an entirely brand new sunroof assembly at a cost of $5730 because it occurred outside the warranty (warranty expired at 60,000 miles and the car had 70,463 miles when sunroof broke). They were unable to manually close the sunroof as a temporary solution. Therefore, the sunroof remains open due to the broken track and is covered with plastic to avoid the elements. There were no prior symptoms indicating that the sunroof would break in this way. In fact, in three years of ownership, the sunroof was rarely used and only opened a handful of times before breaking. At this time of this writing, the sunroof is available for inspection while I look for more economical means of repair versus the dealership's plan to replace the entire assembly.

- Morganville, NJ, USA

The sunroof broke while being opened which required immediate repair since it was propped open. The only fix according to the dealer was to replace the entire unit which cost more than $5k with parts and labor

- Marietta, GA, USA

Sunroof wind deflector snapped and made the whole sunroof off track. Unable to open or close.

- Princeton, TX, USA

While driving in August 2022 some normal road dust or sand hit my car and chipped my windshield in several places. I called my ResistAll company and they sent a guy out in September 2022 and he said he couldn-??t repair it because it wasn-??t -??bad enough-?? Do not have a good picture. In March 2023, I was passing a vehicle going the same direction on the interstate and a small rock hit my windshield and instantly cracked it 6+ inches. I again contacted the ResistAll company and they informed me they couldn-??t help because the crack was over 6 inches already, which it was instantly. Picture directly after incident attached. Red circle is where the rock hit. I, like many others, believe the windshields being installed on brand new Tellurides are defective and should be replaced at the manufacturers expense. Not to mention the ResistAll package the dealership insisted I purchase is pointless. Lessons learned but I-??d hope to recoup some of that money back as well. In addition to my windshield, the finish on the trim on my windows is coming off so very discolored and looks terrible. They look like water spots but are not. Picture attached.

- Shawnee, KS, USA

Windshield cracked without even being hit by debris. Large crack. Less than 9k miles on the car

- Houston, TX, USA

Windshield cracked. Also oxidation on trim on both sides of windshield.

- Pittsgrove, NJ, USA

I have a 2022 Telluride I purchased from the dealer in May/22 and after 3 months the windshield cracked starting from the bottom corner of driver side almost across the entire windshield. The crack happened while the car was parked in the garage overnight, I found later a small chip maybe caused by a pebble. I did some reasearch online and this same problem has been reported multiple times on Kia forums. I talked to the dealer and they said this is not covered by manufacturing warranty.

- Melissa, TX, USA

Purchased on February 10, 2022 after driving a week windshield cracked, traveling at 40mph on city street.

- Slidell, LA, USA