Recall repairs done at original dealership(bought new). Passenger seat components that were repaired started an electrical fire under the passenger seat while vehicle was driving. There was a horrible smell inside the car and coming thru the air vents so I turned the ac off and smoke started billowing from under the seat. Immediately pulled over and removed children from car. Vehicle is available. Incident happened with 1 adult 3 kids in car driving. Dealership towed from side of road and kept in service for 54 days(rental provided) and returned with over 1600 new miles on it with no usage of the vehicle told to me and now the affected seat is not connected into the electrical system of the vehicle. Manufacturer did not choose to inspect. No warnings prior.

- Trenton, FL, USA

The contact owns a 2022 Kia Telluride The contact received notification of NHTSA Campaign Number: 24V407000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the contact noticed that the front power seat became inoperable. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the power seat slide knob had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was not made aware of the failure. The failure mileage was approximately 16,000. Parts distribution disconnect.

- Gainesville, FL, USA

After parking, I tryed to retrieve an item that fell between the console and the right side of the Driver's seat. To my horror my arm got stuck. There was nothing I could do and since I am a nurse realized that time was of the essence so I would not lose circulation to my dominant hand. I was able to retrieve my cell phone with my left hand and call 911. It took 3 EMTs to extricate my arm from this terrible design. I currently sustain a bad contussion. During the emergency, my husband also confessed to have gotten his arm stuck with resulting scrapes, bruising and bleeding and our daughter who is a Medical Doctor who borrowed this car also got her arm stuck. This console is too big and too dangerous.

- Williamsville, NY, USA