This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tonight I tried to open my sunroof for some fresh air while relaxing in my vehicle. My sunroof made some weird cracking noises and is jammed open. I only used my sunroof 2 to 3 times. However, it's in the stuck position and sounds like crushing glass when I try to open it. My rear right passenger folds down on its own. My grandson has been folded into the seat multiple times. I contact kia and got no resolution. This is dangerous. I went to retrieve my backpack from my backseat yesterday and when I set the sear back it made a auto sound, it slid completely forward hitting me in my face. The seat ejects by itself often and it a safety risk to my family and i. I checked kia forums only to find this is an huge issue and spoked about hundreds of times involving telluride and Sorento models. I'm afraid my sunroof glass with break.
The sunroof did not closed and made a pop sound and after that it was mis aligned and failed to close, one arm was broken and the sunroof was hanging on the other one. Called the Kia Riverside dealership they said they dont have any tech for sunroof. Ended up taking to cerritos dealership and they said i have to leave it for 7 days without loaner just to inspect and it will cost 257 bucks for inspection only. Then I decided to take it to a local shop and they quoted me a total of 3740 bucks including 2800 for parts. I ended up using them to just force close the glass so that its not a safety issue anymore.
The Wind deflector broke on one side. My sunroof won-??t close. It is causing water damage and the amount to fix it over 1k. After research this problem has been reported numerous times but no recall yet. Please recall this safety feature in the telluride.
Went to open the sunroof and the track mechanism cracked. Now it is stuff half open, off the track and dangerous to drive with. It is unable to open/close anymore than it is now. Looking online I see 20+ complaints in two different Kia Telluride forums about the same issue, with no apparent reason.
Attempt to open sunroof via sunroof button/normal operation resulted in failure of sunroof track and snapping of support bars. Total amount of times sunroof used less than 10.
- Salt Lake City, UT, USA
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Sunroof exploded while driving. Nothing hit it, heard a loud noise while driving, thought it was a tire. Took car to KIA dealership in Chula Vista CA, they said someone from KIA headquarters is coming to inspected since they dont believe the fact that nothing hit it. Car has been there for 2 days with no answer. This claim remains to be resolved as of 11/21/22.
The sunroof exploded. I was driving on the freeway and the sunroof glass completely shattered leaving only a few fragments on the perimeter. No debris hit the car. There was no one in front of me and I was not passing under a bridge, etc. The sun shade was closed so most of the glass flew into the air outside rather than coming inside. The shock of the sound was an issue but I maintained control of the car. The glass shards hit the cars behind me but luckily they appeared to be small enough that I did not see anyone have issues from the flying glass. I drove straight to the dealership where my service is done. They inspected the car and, after 2 days, told me that they could not do anything without Kia corporate getting involved and approving the replacement. There were no warnings prior to this issue that there was anything wrong with my sunroof.
A D V E R T I S E M E N T S
- Washington, DC, USA