VOLUNTARY SERVICE CAMPAIGN (SC183) - DEALER PRINCIPAL MEMO - Kia Motors America (KMA) has identified a typographical error regarding the maximum tongue weight towing specification in the 2020 MY Telluride Owner's Manual. The owner's manual incorrectly identifies that the maximum tongue weight when towing a trailer is 351 lbs. However, the correct maximum tongue weight is 500 lbs. In addition, Kia has found that some manuals may be missing a warning pertaining to the adjustment of the 2nd row seat with the walk-in switch or strap while the vehicle is moving or when the seat is occupied.
