This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Component Failure: Unsafe headlights, refusal of KIA corporate to address problem since vehicle was new. Component Failure: Unsafe headlights, cause Advance Driver Assistance Systems to malfunction. Failures include: Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, and Pedestrian Avoidance. Safety risks: 1) Multiple near collisions with Pedestrians and bicyclists. 2). Emergency braking engaged at night by irrigation stream, leaves and other Non Hazards 3). Near collisions with Pedestrians at night 4). Erratic maneuvers by Lane Keep Assist at night. 5). Lane Keep Assist shuts down at intermittently at night. 6). Departure from road surface at night during turns 7). Headlights do not illuminate Stop signs, Speed Limit signs, or caution signs at night. 8). Near collisions with Pedestrians and Bicyclists at night during turns 9). Collisions with road debris at night during turns and straightaways. 10). Multiple curbed medians hit during turns. Dealers and KIA corporate state systems are working as designed. Dealers and KIA corporate refuse to address the problems with this car The only warning light you get is the Lane Keep Assist / Warning light starts blinking sometimes.
The headlights in general are very dim and don't shine out to create an illuminated peripheral view. Also, both high beams have completely stopped working.
What component or system failed or malfunctioned, and is it available for inspection upon request" While traveling at night I attempted to turn on the high beams to better illuminated the highway but the high beams failed to turn on. How was your safety or the safety of others put at risk? This resulted in limited visibility of the road and any potential hazards. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" There were no fault indicators displayed that might suggest a failure of the high beams. The blue high beam indicator light continues to function as it should, despite the fact there is no change in the illumination from the headlights.
High beams will not function. Replaced light bulbs. Did not fix the problm. Replaced relay and fuse. Did not fix the problem. Took to dealer. Service tech appeared to be befuddled. His only suggestion was to replace both headlight assemblies at a cost of over $2000 or just wait until Kia announced a recall as he could not determine exact cause of problem.
The lights wont dim, the same thing happened about 3 weeks ago drove the vehicle the next night and they worked ok, drove it last night they would not dim or bright could not tell what they was stuck on, the inside indercator work fine. I think this might B a serious safety issue.thanks
- Notasulga, AL, USA
Search CarComplaints.com for these popular complaint phrases...
I love this car. I replaced my 2016 Lexus gl 460 with the 2020 Telluride ex V6, a low milage previously owned car I found at a dealership because I felt it compared favorably in every way with the Lexus, which I had bought new. Unfortunately, like others who have complained about the same lighting issue, I did not do a night time test drive of this car, but when I did finally drive it at night - wow! the headlights on this vehicle are the absolute worst I have ever experienced as a driver. My first experience driving this Kia after dark on a city street proved to be dangerous and scary. Lighting was so poor- especially the peripheral lighting and low beam height range - that I could not find my destination because the house numbers on the mailboxes as well as the street sign were not lit well enough to read. But what was worse is that I very nearly hit a pedestrian who was walking on the side of the road. By the way, my vision is 20/20 and night driving has not preiously been a problem. I knew there had to be something wrong with the lighting system so the next day I took the car straight to the dealer who checked the bulbs and their placement; he found no problem. I am a widow so I drive myself everywhere I go, including at night. Bright, safe illumination is a must! I am not driving much at night these days because I feel it is way too risky considering the poor visibility after dark. I can tell you that Kia will have a law suit (or multiple suits) on their hands when this poor headlight situation is the cause of a serious accident!
The headlights on the ES model are so bad. There is minimal peripheral illumination outside of the lights. The lights are so poor that the driver cannot see the side of the road on unlighted roads or going around a curve. Very dangerous. The first set of lights stoped functioning properly. Was replaced by dealer with new factory lights that do not illuminate adequately and are a safety hazard for both drivers and pedestrians.
The halogen projector headlights on my 2020 Telluride sx are unsafe at night. They don't have enough light output to properly illuminate the road and it's very uncomfortable for me and my family to drive at night. The light spread is very limited and doesn't seem to go far enough. Several customers on Kia forums are having the same issue. Some are having their headlights adjusted with no success and others are changing their oem lamps for aftermarket ones to improve performance even though this is a critical safety feature. Hyundai offers a nicer led headlamp on higher up trim levels but I didn't noticed I had the poor performance ones until I had purchased the vehicle. Remember that costumers don't usually do test drives at night. I shouldn't need to go to aftermarket to install questionable non-oem bulbs to overcome this performance shortfall and potentially create an electrical or fire hazard hopefully Hyundai quickly realizes that these lamps are not what's expected on a such a nice vehicle as the Telluride and install a nicer, brighter, safer one as standard. Thank you
Concern regarding the factory installed trailer tow package, specifically the lights controlled by the 4-pin factory supplied connection. The trailer lights do not always work in conjunction with the main brake lights on the Telluride - specifically when using 'auto hold'. the discussion is not if 'auto hold' should not be used with a trailer. It's possible to use 'auto hold' when towing, so it will be. The concern is if the trailer, or load, blocks the view of the main brake lights of the vehicle - the trailer will display no brake lights if the driver removes their foot from the brake pedal while stopped and held with 'auto hold'. this creates a potentially, seriously unsafe condition. While in 'auto hold', the main brake lights on the vehicle display the same whether or not the driver's foot is on the brake pedal; however, any lights connected to the 4-pin factory connector for trailer lights only function when the driver has their foot on the brake pedal. Any lights connected to the 4-pin factory connector should always function the same as the main brakes lights on the vehicle. First noticed when an auxiliary hitch light was connected to the 4-pin factory connection, and verified later during the first tow with a trailer connected to the 4-pin connector. Consumer stated ah, scc, hda, and fca all systems included in apply the brakes under certain circumstances.
The headlights in the Kia Telluride are significantly deficient in illuminating the front corners of the vehicle during turns in low or non-lit areas. Driving in my neighborhood and on the roads that get me there feels extremely dangerous while driving at night. Visibility when turning corners is dangerously low. This scares me not only as a Telluride owner but as a pedestrian and a parent with two small children. As the Telluride's popularity continues to grow so does the safety hazard these poorly designed headlights pose. Corrective action to adequately and safely illuminate the road while making turns is essential and needs to be addressed immediately. Please do the responsible thing and protect families and communities by recalling the Telluride and make a simple design change that would not only improve owner satisfaction, but also protect a potentially unseen pedestrian, jogger, bicyclist or pet. A vehicle's safety should be paramount both day and night. If nothing else, please provide the option for Telluride owners to widen the headlight beam at our own expense so we can choose to protect ourselves and our neighbors by paying for it out-of-pocket.
Night driving is horrible on the ex trim where visibility on either side is dangerous. I almost hit a pedestrian because the visibility is so poor. This needs to be addressed. Please don't wait for someone to be fatally injured. This is unacceptable!
Lighting fails to illuminate to the sides of the vehicle on the ex trim so that there are spots of no lighting. This is extremely dangerous when driving at night and particularly when turning corners. This should be remedied and a recall issued to correct the concern as it is a serious safety hazard.
Blind spot collision warning system is malfunctions whenever it rains. Vehicle has 3000 miles on it and for the 5th time in 2 months the blind spot system alarm system goes off while driving in the rain. Dealerships refusing to look at the problem unless the engine light is on, which it turns off once the sensors dry off low beam lights are too bright... police have stopped me twice thinking they are high beams.. also oncoming traffic continues to blast there high beams at our vehicle thinking our high beams are on causing a dangerous driving situation.. local dealerships refuse to fix warranty problems because car was not purchsaed from them
The headlights have blind spots on the sides. When going around curves you loose the side of the road. No visibility at all at night. This is very dangerous. I have talked to companys that installs headlights and other mechanical parts to vehicles and was told that adding fog lights will not help because the headlights are only projecting forward lights. Was told that adding fog lights would only project forward also because of the way they would have to set. This needs to be corrected!!!
Halogen bulbs in headlights on S trim are suboptimal for roadway illumination during nighttime driving regardless of terrain, environment, or direcrion. Upgrade to led bulbs should result in improved visibility.
Exterior lighting (headlights) is terrible on my ex model. Standard oe headlights are far too inadequate for safe driving at night. Side cutoff of the headlights makes reading street signs difficult when there is no supplemental light outside of the car headlights. These headlights should be led (it?S 2020 for [xxx] sake) and not so concentrated like a spot light. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The headlights on my ex model are seriously deficient and dangerous, especially during driving in low light area during turns. At my own expense I've purchased led bulbs, which have improved visibility ahead of me. However, the light is blocked by the projector type housing from illuminating the left and right sides of the front of the vehicle. Visibility during turns is non-existent. This needs to be addressed asap.
The headlights on this car are dangerous at night and are especially dangerous when it's raining. The lights do no illuminate speed limit signs, stop signs, caution signs, yield signs etc... the headlights do not illuminate far enough ahead on the roads. If your going up or down a hill to see a safe driving distance ahead.
When driving at night in the ex trim, the halogen lightbulbs are ineffective for lighting the roadway ahead. Outside of city driving where outside lighting is minimal, it is nearly impossible to see a safe distance ahead of the vehicle. In addition, because of the cutoff design of the projector housing, street signs such as stop signs and speed limit signs are barely illuminated at all.
The headlights on this car are dangerous at night on streets with no lighting and especially dangerous when its raining. The lights do no illuminate speed limit signs, stop signs, caution signs, yield signs etc. They do not illuminate overhead interstate signs. I have taken the car to the dealer and they said the lights are working as designed. The insurance institute for highway safety also gives a poor rating to these lights. Something needs to be done before someone gets killed.
A D V E R T I S E M E N T S
- Pensacola, FL, USA