This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
High beams stopped working. No fault of owner. Took to two Kia dealerships that would not pay the $1800 to replace lights. We can not pass state inspection and dangerous driving dark roads at nights. Vehicle still under -??bumper to bumper warranty-??. Should be a recall or repaired by Kia.
While driving all of a sudden high beams shut off and would not come back on. Attempted to fix issue by replacing bulbs. This did not fix the issue. Technician looked at the wiring into headlights and no issue was found. Have not been able to fix thus issue. It is going on a year now without having high beams. During my research multiple other owners have Same issue. I spoke to kia and was told 10 months ago that they are working on a recall for this issue. Still no recall issued. I have spoken to multiple other owners that have same make and model they have Same issue and had to pay out of pocket to replace both headlight assemblies to fix the issue. This is unacceptable and a high safety issue!
The high beams have went out without warning. Driving at night with only low beams can be very dangerous. I live in a rural community so not being able to see potential wild animals in the road is dangerous for me and my family. It has also not been fixed my replacing the lights.
Highbeams not changing from low beam to high beam. I was unable to see driving in dark areas. The dealership found a short causing the curtain to not open fully keeping the low beams on. The dealer replaced the head lamp assembly under warranty.
High beam headlights failed. Internal display indicated they were on, but they were not. They have never come back on. Dealership states entire assembly needs to be replaced - not covered under warranty.
As I was driving home down country roads my bright lights went out. I now only have regular headlights and no one has indicate they know how to fix the problem. This is a huge safety concern as I need them especially driving down dark country roads. I now have to drive another vehicle at night bc you cannot see.
My high beams have all of a sudden stopped working. The light on the dash indicates that they are on, but they don't work at all. This poses a safety issue when driving the vehicle at night. I have an appointment with my dealer to have the problem looked at and hopefully fixed, although I have been seeing that there are many issues with the high beams on this model
High beams not working even after a fuse/relay replacement. Both went out at the same time, have yet to take it in for repair in hopes a recall covers this issue soon.
My high beam lights do not work. My low beams are all that I have. It is a safety hazard at night due to not having adequate lighting to drive in dark areas. I have had no warning lamps or notifications come on but it has been going on for at least 1-2 months. I have been thinking my lights weren-??t bright when switching between bright and dim but just put it to the text on 3/13/2023 and realized they are not in fact changing despite the bright light signal turning blue on my display.
Several months ago, my high beams quit working inexplicably. The panel indicator light does indeed work (ie, it shows the "blue high beam" icon when I engage), however, the high beams themselves do not. I brought it to the dealer for repair, but they told me that there is no fix that they know of --short of replacing the entire light assemblies on both sides, which would be very expensive (and unnecessary). This is extremely unsafe. I frequently travel at night and in the mountains, and it has changed my driving habits significantly. I can't believe that KIA has not yet issued a recall, as the bit of online research i have done for this problem indicates there are many people experiencing the same issue. Yet there is no repair solution. I hope it does not take a serious accident/injury for KIA to address it. Given the lack of visibility with no high beams, it is inevitable that accidents WILL HAPPEN with this deficiency. I feel the NHTSA needs to take immediate action and hold KIA responsible for a recall/fix! Thank you
I was traveling with my family and while driving on a dark road, I turned in my high beam lights on, but nothing happened. I tried several times but they still did not work. Just a few weeks ago there were working. I do not have any indications on my dashboard of any issues. I do use the Kia app and the last healthy alert indicated no issues. I did a little research online and found a forum with other Kia customers having the same issue. Because of this, I decided to make an appointment with the dealership and file a complaint to assure this issue gets resolved in a timely manner.
Brights not working even though dash indicates they are on. Took car back to where I purchased and they told me there was a recall on the headlight shutter. They said to take car to Kia. I contacted Kia and was told by service department that there is NO recall on bights although they are getting many complains on this issue
A D V E R T I S E M E N T S
- Concord, NC, USA