This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The truck was purchased in 2021, with no known issues. In early 2024, it was observed that the truck would struggle to accelerate and started making weird noises like it was about to stop working. The truck received its normal oil changes and no issues were identified by the dealership. In mid-2024, around June, the truck continued to act up after having the oil change completed. The truck was taken to a second mechanic who noticed that the truck was missing a lot of oil after completion of a recent oil change. I paid for another oil change and by September 2024, the truck was now leaking oil. My family's safety was jeopardized because there were no warning lights for me to check the oil or anything else. It was taken to a kia dealership who replaced the timing cannister in October 2024. By December 2024, same issues again. An oil consumption test was conducted in January 2025, and result is the need for a new engine, $10,000. I am unable to receive assistance from any other repair shop because of the known issues with kia engines. I need my truck to be fixed by Kia because this is a known issue from other owners as well.
While traveling at highway speeds between 65-75MPH the vehicle with violently shake while shifting and then lunge forward. However, during the shaking the vehicle is hard to control and feels like it is going to just shut off. This scenario primarily happens on flat roads at the above mentioned speed. However, we have noticed an issue with the vehicle while turning corners and accelerating, as well as, when going up hills or steep highway sections. The vehicle has a V6 but seems to struggle shifting when trying to accelerate even to 40-50MPH. In some instances the vehicle has labored up a hill and seemingly doesn't want to downshift and pick go faster. It seems that this issue has triggered a TSB from Kia, but the issue has potential for elevated risks for other drivers on the road. If the vehicle is unable to maintain freeway speeds or climbing speed, then it poses a risk to traffic on either side of the road and the potential need to pull over. It seems that the vehicle loses power or momentum and would make it very dangerous to get off the road or onto the shoulder. The violent shaking could cause a driver to panic and lose control of the vehicle while at highway speeds and needs to be investigated.
Upon braking the vehicle would run rough and the engine would shut off completely. This was first noticed when my wife was turning into our driveway and turning across traffic. She was heading westbound and slowed down to take a left(northbound) into our driveway. Upon braking the engine started to run rough & as she accelerated to turn into the drive, the engine shut off completely. This left her stranded turned perpendicular to oncoming traffic. The oncoming traffic narrowly avoided an accident and left my wife shaken from the incident. I brought it into the dealer where after multiple days of investigating found the vehicle was 4.9l of oil low. There was no indication of low oil in the engine; no indicator light or sounding of low oil, prior to complete engine shut down. The dealership stated when the vehicle shut off, the low oil light would then turn on. This is possible as when it had shut off on me while bringing it to the dealer, there were 4-5 lights that would turn on when the vehicle shut off. The dealership performed an oil change, which it was near to the mileage for needing an oil change anyways. Since this was completed we have not had any issues since. I am working with the dealership currently on why the vehicle is consuming so much oil, but my main concern is there was no warning or indication before the vehicle shut off while in normal driving conditions. I called Kia service and the dealership today and they stated the light should come on when there is less than.5 qrts of oil left in the engine. They believe I did not reach the threshold for the light to come on, but again my concern is the only first indication of low oil should not be my vehicle shutting off in an unsafe condition.
Oil pressure light failed to engage even though engine started to tick.. resuling in Valves not lubricating effectively. It took until next day for Engine to hesitate. When the Auto start feature engaged( the battery light also showed) This left me at the Lights on green, and i had to put vehicle in park to start the vehicle again. The main issue here is that the low oil sensor isnt coming on fast enough for how low the oil is ( 4 quarts low)
The engine is burning oil at a rate of a 1 quart and a half every 1000 miles if this engine locks up with my wife and kid driving this could cause an accident Kia is not standing behide this and it needs to be replaced please look into this
- Council Bluffs, IN, USA
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This 2020 Kia telluride has paint peeling in between the windshield and sun roof. I have seen tons of post of this happening to people. Kia should be held responsible for this.
Oil filter housing started leaking and had to be replaced. Although the part is part of the engine, it is not included in Kia's powertrain warranty. This is unacceptable/unreasonable and should last longer than a couple years from new. This part should be recalled and I should be reimbursed for it's replacement.
For the past year at least I've had check engine light come on and turn off before being able to get in for a diagnostic. Along with the entire engine shutting down while idling, parking, turning. Whole electrical system failure. Can't move the steering wheel. Have to restart the car and it takes a few tries. Sometimes the car will be off and will not start back up for a while.
We contacted Kia US after taking the Kia Telluride to a Kia service station for an oil change.The service tech told us that they were not going to do an oil change because, -??the Telluride was a ticking time bomb.-?? This was said in front of the Kia service Mgr.We were very nervous driving the vehicle because no one explained what that meant.Shortly after the service appointment, the Telluride-??s engine caught on fire.We call Kia US that same day to open up a case.We explained all the issues we had with the Telluride (windshield issues, headlight issues, main display screen issues, luggage rack issues, sunroof, drive shaft, wiper fluid filter issues), to include the engine. After paying an attorney to provide all documents that Kia US requested from us, including every oil change receipt for the Telluride, Kia US only offered to only pay for the parts for the driveshaft/engine fire issues. To make matters worse, the Kia service department said that the 100+ parts needed to repair the engine, were on back order. Our Telluride-??s engine caught fire in April and Kia US has done nothing for us, even though the issues are under 2 recalls. This is unacceptable for a manufacturer to ignore recalls, especially when it comes to the safety of people, families and children. We contacted Kia US for 6 months with no help from them. We sent registered/certified letters to Kia US executives, legal Dept, Kia Finance and the last communication from Kia US was that they are not doing anything for us- no repairs for the recalls, even though we mentioned the recalls associated with our Vin/Telluride. They are completely disregarding the entire situation. Since then, we have had to find another option for transportation since we have been without the Telluride for 6 months. Kia US needs to take back the Telluride and either provide us with a safe/working vehicle or reimburse us for what we have spent on the Telluride. Thank you for your assistance. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,335.
We purchased a new 2020 Kia telluride in late 2019. We purchased this vehicle because of its 100,000 mile warranty. We went the extra step and added the best extended warranty possible so we were covered for many miles and years. I have always done my own oil changes as I am a journeyman fitter and understand the mechanics of a vehicle. I kept every receipt from every oil and oil filter purchase for the last 5 years as well as a detailed log book. Around 75,000 miles we started noticing major oil consumption. Approximately 1 quart every months and then up to about a quart every 2 weeks. We also notice a huge loss in engine power and take off. My wife said she was having trouble pulling out onto hills and was very dangerous at intersections, because of the lack of power. We then took the Kia telluride to my main mechanic, he replaced all 6 spark plugs and said we should immediately take it to a dealer as it sounds like the timing chain maybe going bad. This was early August 2024. I made an appointment with Diehl Kia in hermitage the next day for [XXX]. After a few days the dealer called and said that they could not get the car to replicate the noise they heard when they brought it in. It sat for 2 weeks before they decided to open a claim with Kia customer service. Kia recommended they do an internal investigation at the customer cost which we approved. They said they had found some build up and Kia was requesting the oil change records which I promptly provided. Kia then recommended to do a compression test on the cylinders. Again at customer cost. Even though the vehicle has less than 100,000 miles and the warranty is still valid. We agreed to pay for the compression test as well. After a few more days the service associate called me and said that the compression test had passed to my surprise. A few more days went by and we really had no answers. After pressing the dealer for answer they finally told me that Kia was not accepting our service records.
The contact owns a 2020 Kia Telluride. The contact stated while driving at slow speeds, the contact had driven over the tire tread from a tractor trailer. Due to the failure, several warning lights appeared on the instrument panel. The vehicle was taken to an independent mechanic where the vehicle was serviced; however, the warning lights appeared back on the instrument panel soon after return of the vehicle. The vehicle was taken back to the independent mechanic where it remained for over two weeks. The contact reached out to the mechanic and was informed that an abnormal knocking sound was coming from the engine. The mechanic then towed the vehicle to a dealer where a diagnostic test was performed. The contact was later informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 78,000.
In November of 2023 my our Kia Telluride began giving us issues. It would act as though it wanted to die/shut off while idling at stops or even during acceleration. We took it to a local mechanic that we always go to. They told us the car was 4 quarts low on oil, even though it had only been about 3,000 miles since the last oil change. Since it was under warranty called the dealer to get an appointment. They told us it would be several weeks, however, it finally did die on my wife while driving on the interstate to work one morning. She immediately called the dealer, who agreed to look at the car that week. Thus began the 5 months of back and forth to the dealer for continuous "testing". Finally, at the beginning of April 2024 we got the ok from Kia to move on the next round of testing. We had an appointment to drop it it off on 4/29/2024. I am filing this complaint on July 10, 2024, and our car has been sitting in their parking lot inoperable since. Initially we were told it would be 2-3 weeks to get a new engine under warranty and each time we have called the dealer or Kia, no one can give us an ETA on the new engine. We now have a vehicle that has been sitting in hot sun getting weather damage for the past 3 months.
*Unknown high engine oil consumption which can cause the motor to lock up (because owners aren't aware that this is a known issue with the Kia Telluride *Since Kia has not disclosed this engine issue, the can can stall while driving. had a Kia service person state this is a known issues. I was told Kia has yet to do a recall on the Telluride like they've done on two other Kia vehicles with the same issue. I've also had private mechanic stating the same. He ever reported since Jan 2024, he's had 4 Kia motors lock up while people were driving. He also reports the other customers have been told that nothing will be done until the motor locks up vehicle is currently at the dealer warnings. But hind sight, I am reading this is a major issue with owners
The contact owns a 2020 Kia Telluride. The contact stated while driving 65 MPH, the vehicle started jerking. Additionally, the contact stated that the vehicle displayed a message "Consider Taking a Break". The vehicle was taken to a dealer where it was diagnosed that the transmission and both front and rear axles, oil pan gasket, brakes, drive train, and engine needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,826.
A D V E R T I S E M E N T S
- Waldorf, MD, USA