8.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,793 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Kia Telluride accessories - exterior problems

accessories - exterior problem

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2020 Kia Telluride Owner Comments (Page 2 of 7)

« Read the previous 20 complaints

problem #105

Nov 252021

Telluride

  • miles

A D V E R T I S E M E N T S

This is the 2nd chip and 2nd crack in my windshield. My vehicle had 16500 miles on it. and is my 11th Kia. I have never had an issue with windshields before this car.

- Orlando, FL, USA

problem #104

Oct 202021

Telluride

  • miles
Since purchasing the vehicle new in May 2020 we have had to replace the windshield three times. On three separate occasions while driving down the interstate a small pebble hit the windshield, pitted it and the windshield immediately started to spider. In parking the vehicle in the garage out of the sun the crack continue to grow. In the short time we have had this car we have had Three new windshield that came from KIA. It has gotten to the point where I am scared to drive down the interstate- afraid that if I get close to any car that something will end up breaking the windshield. Once the windshield is cracked the car is basically not drivable because the crack just continues to grow.

- Taylor Ridge, IL, USA

problem #103

Sep 012021

Telluride

  • miles
While driving my wife had a small stone hit the windshield which caused a small pit and about an inch crack. When she got home, I inspected it and called and made an appointment for it to be repaired the next day. The suv was parked in the garage overnight and not driven. The next morning when I went to go to the repair place, I opened the door to the garage and found the one inch crack had grown to about 2 feet overnight. Not sure how that even happens

- Richlands, NC, USA

problem #102

Aug 042021

Telluride

  • miles

A D V E R T I S E M E N T S

Notice windshield crack starting from behind mirror all the way approaching drivers view, just saw it, with no warning, no visible chips, had to look real close and feel for a chip, can see where it started and feel it slightly, never heard anything hit the windshield, but it sure did run fast. Didn't happen on the highway, noticed it when I made a stop and got back in the vehicle, I just had it serviced with a oil change, and they did have a card hanging on the mirror with vehicle number that the service department put on there

- Laplace, LA, USA

problem #101

Aug 032021

Telluride

  • miles
I was driving on the highway keeping a safe distance from a dump truck and 18 wheeler truck that were ahead of my vehicle. The dump truck sent a small stone towards my windshield which damaged the windshield on impact. The windshield was inspected by my insurance company which determined the windshield required replacement. This will be third time replacing the windshield in just over a year due to the same type of incident. My families safety was at risk due to the obstruction caused by the windshield cracking due to the impact of the small stone. No warning lamps or messages appeared prior to the incident.

- Camp Springs, MD, USA

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problem #100

Jul 172021

Telluride

  • miles
Windshield cracking from a small rock barely hitting it while driving. Seems to be a flaw in the Kia product.

- Saraland , AL, USA

problem #99

Jun 052021

Telluride

  • miles

A D V E R T I S E M E N T S

My wife and I purchased a 2020 KIA Telluride in November of 2019. A few weeks after we took delivery we received the attached letter dated 12-9-2019 from KIA stating there may be an issue with the windshield cracking and that they would replace the windshield if this happened. This did happen and KIA replaced the windshield on 03-26-2020 at no charge as they had stated in the letter we received. On the morning of 6-5-2021 I moved the Telluride out of the garage to the driveway, when I went to move it back in a couple of hours later the windshield was cracked across the drivers field of vision. We called the dealership (Moritz) and made an appointment for 6-22-2021 (we were on vacation from 6-9-2021 until 6-19-2021) to have the windshield replaced. After the windshield was replaced we were told it would be $868.31 (invoice attached), the MORITZ KIA service manager (Joby Spradley) told the service advisor (Trai Chavez) to inform us that he had checked with a -??KIA representative-?? and KIA would not pay for replacing the cracked windshield even though the windshield cracked while the vehicle was sitting in our driveway. The letter we received did not state that KIA would only replace the windshield one time. We shouldn-??t have had to pay a for manufacturing / quality issue.

- Decatur, TX, USA

problem #98

May 032021

Telluride

  • 35,000 miles
I was traveling on a highway and a rock hit my windshield. It left a spot near the rearview mirror, but no cracks. Then 2 days later I have a crack going across the middle of the windshield. Within another 4 days, the crack is now almost across the entire length of the windshield as well as up to the top of the windshield. I've had other vehicles get dinged with rocks but never had one crack this quickly or continue to spread day after day even when it is just sitting in my carport.

- Mason, TX, USA

problem #97

May 062021

Telluride

  • 15,500 miles
I have had the windshield cracked three times since the vehicle was delivered 14 months ago. Kia acknowledges the issue but has not provided a true "fix" for the problem and now has indicated they are not responsible for replacements but to contact my insurance carrier. The cracks come immediately following an impact with a rock or debris and spread immediately after impact so the repairs cannot be made. I had my first one replaced using insurance and Kia replaced the second one but now refuses responsibility. It is odd they acknowledge the issue initially and say they will provide a remedy one time but do not have any resolution to cure the original problem that the windshields have either a quality or an engineering defect.

- Peoria, AZ, USA

problem #96

Apr 232021

Telluride

  • 24,000 miles
My Telluride all of a sudden has chips all over the windshield never notice anything hitting the windshield that will cause all this chips.

- Compton, CA, USA

problem #95

Apr 182021

Telluride

  • 7,500 miles

A D V E R T I S E M E N T S

With less than 7500 miles on my Telluride, I have 3 small chips on my front windshield. Last chip was yesterday has developed a small crack

- Glen Ellyn, IL, USA

problem #94

Mar 272021

Telluride

  • 13,654 miles
I purchased my 2020 Kia Telluride on 10/16/2019. A couple of weeks letter I was sent a letter from Kia 'gifting' a replacement windshield due to some consumers experiencing defective glass that just breaks for no reason. Early January 2020, my windshield spontaneously cracked while just sitting in my driveway. Kia replaced it. Now 14 months later, the replacement windshield did the exact samething!!! the car was just sitting in my driveway. I live in charleston SC and we have not had any extreme temperatures. This is ridiculous and unsafe.

- Charleston, SC, USA

problem #93

Mar 282021

Telluride

  • 14,000 miles
I woke up today to an odd shaped circular crack and subsequent spidering out of the windshield of my Telluride. The crack is quite low nearly under the top of the hood and I have no idea how it happened. After reviewing articles I discovered there is a class action lawsuit against Kia for defects to the windshield so I thought it best to report it. The crack was not there when I last drove it 3/26.

- Hillsborough, NJ, USA

problem #92

Mar 232021

Telluride

  • 25,000 miles
On 3/23/21 I was in motion when I saw a small chip in my windshield after an hour it being stationary it grew to 7". by the end of the day still stationary it was half way across my windshield. I called my nearest dealership and the earliest appt. Was 3/31/21.

- Riverside, CA, USA

problem #91

Mar 202021

Telluride

  • 20,000 miles
Our windshield cracked and the dealership is refusing to replace it without charging us over $1300

- Dallas, TX, USA

problem #90

Mar 072021

Telluride

  • 12,600 miles
Windshield cracking even after repair.

- Forney, TX, USA

problem #89

Feb 202021

Telluride

  • miles
Something small flew up and chipped the windshield on the service road going 45 mph. No cracks just a chip

- Wentzville, MO, USA

problem #88

Jun 152020

Telluride

  • 1,300 miles
Shortly after purchasing our Telluride a small rock was thrown up by a vehicle in front of us on the highway and it chipped our windshield. I have never had a chip in a windshield before.

- Sartell, MN, USA

problem #87

Feb 052021

Telluride

  • 10,000 miles
I was driving at maybe 40-45 mph on Friday morning and heard a *ping* as a piece of road salt (I assume...we had a lot of snow this week) hit my windshield on the passenger side. I didn't see any damage to the glass at the time nor on my commute back home. When I parked in my driveway, I noticed an 8" crack in the windshield. Super surprising...and aggravating. There must have been a very tiny chip from that morning's "ping" that further cracked...

- Collegeville, PA, USA

problem #86

Oct 062020

Telluride

  • 10,500 miles
My wife was driving and said that all of a sudden a crack appeared that came from the passenger side almost all the way into he field of view. After inspection, I do find a very small (smaller than a pin head) chip. She never recalls hearing something hit the vehicle.

- Alexandria, LA, USA

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