Took the car into the dealership and they definitely heard the noise, Their 'fix' was to add lithium grease to the bump stops and the latch. This lasted maybe 2 days. Online there are articles on this issue stemming back from the 2018 model, where you add shimms behind the bump stops to have them stick out more and add pressure so there is no room for rattling. In my case this did not resolve the issue. The only way to make it 'quiet' is to add padding between the bump stops so they're hitting on softer foam, rather than hard rubber.
A D V E R T I S E M E N T S
Took the car into the dealership and they definitely heard the noise, Their 'fix' was to add lithium grease to the bump stops and the latch. This lasted maybe 2 days. Online there are articles on this issue stemming back from the 2018 model, where you add shimms behind the bump stops to have them stick out more and add pressure so there is no room for rattling. In my case this did not resolve the issue. The only way to make it 'quiet' is to add padding between the bump stops so they're hitting on softer foam, rather than hard rubber.
- Austin C., Green Bay, US