The contact owns a 2021 Kia Stinger. The contact stated that the dealer had previously replaced the rotors twice; however, the failure recurred with a metal-to-metal noise while the brake pedal was depressed. The contact stated that while driving at an undisclosed speed, the brakes failed to stop the vehicle immediately. The contact had to downshift manually to slow down the vehicle. Additionally, after driving for a lengthy period of time, the steering wheel would shake and a burning odor was detected while the brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed that the rotors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the failure was a maintenance issue and provided no further assistance. The failure mileage was approximately 25,000.

- Harlem, GA, USA