This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Key problem is with the sunroof and a constant, unending rattling. The sound is very loud whenever the car is moving but it is also present when car is running but stationary. If sunroof is open, the rattling dissipates; road types or direction of travel do not cause the sound to change in any way. I have brought this issue to the attention of Kia corporate at least 4-times in last month and have not gotten a single response other than some one is working it and will call you. I purchased this car off showroom floor less than 3-months ago and it has about 2K miles on it. I finally got it to dealer who had it for 12-days; upon receiving my car back, the rattling returned in less than 4-days - same factors as listed above. In reading other online forums, several owners of same model also have the exact problem as well.
- Alexandria, VA, USA
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- Alexandria, VA, USA