The contact owns a 2020 Kia Sportage. The contact stated that while driving at various speeds, he would experience uneven braking upon depression of the brake pedal, without warning. The contact stated that the brakes was pulling to the left and then to the right, before coming to a complete stop. The contact had performed several brake repairs which included the replacement of the brake pads, rotors, and hoses; however, the failure persisted. The dealer was then notified of the failure and provided an estimate for a diagnostic test. The contact was also informed that the brake repair would not be covered under warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 91,000.

- Redlands, CA, USA

The contact owns a 2020 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and Medved Kia (11201 W Interstate 70 Frontage Rd N, Wheat Ridge, CO 80033) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Thornton, CO, USA

The contact owned a 2020 Kia Sportage. The contact stated that while driving at 75 MPH, he and his wife began to smell a fuel odor emitting from the vehicle without warning. Soon after smelling the fuel, a flame had ignited from the engine as a dark, black smoke began to emit from the vehicle. The contact immediately pulled over and both he and his wife exited the vehicle as the vehicle became engulfed in flames. The authorities were called to the scene and the fire department was able to extinguish the fire. A police and fire report was filed. No injuries were reported at the scene. The vehicle was towed to an independent scrap yard as it had been completely destroyed by the fire. Three weeks after the failure, the contact received a call from the dealer where he purchased the vehicle that there was a recall on the vehicle for NHTSA Campaign Number: 21V137000 (SERVICE BRAKES, HYDRAULIC). The contact informed the dealer of the failure with his vehicle and the dealer hung up the phone. The manufacturer was notified of the failure and had received no assistance. The vehicle was a total loss. The failure mileage was 10,500.

- Vero Beach, FL, USA

The contact owns a 2020 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Milwaukee, WI, USA

The contact owns a 2020 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the part was not yet available. the contact had not experienced a failure. Parts distribution disconnect.

- Derby, KS, USA

The contact owns a 2020 Kia Sportage. The contact received notification of NHTSA campaign number: 21V137000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to sterling Kia (197 N. earl rudder fwy, bryan, tx 77802) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Bryan, TX, USA