10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
1,483 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Kia Sportage body / paint problems

body / paint problem

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2020 Kia Sportage Owner Comments

problem #6

Sep 252023

Sportage

  • miles

A D V E R T I S E M E N T S

My Kia 2020 Sportage is just over 3 years old. The paint and clearcoat is peeling on the lt and rt door mirrors and rear hatch sunshade. The car only has 26000 miles on it. Kia is refusing to fix this paint problem because they said their paint warranty is only 36 months. I'm not the only one with this problem- look online and see all of the paint peeling complaints Kia has. They just turn a bling eye to this big problem. I have a shop estimate for $800 to repaint Kia's poor workmanship. Sorry, sorry customer service from Kia.

- Spring Tx, TX, USA

problem #5

Aug 052023

Sportage 4-cyl

  • Automatic transmission
  • miles
My 2020 KIA SPORTAGE WAS STOLEN AFTER THE RECALL WHERE KIA INDICATED THE RECALL WOULD DETECT THAT A KEY WAS NOT INSERTED AND WOULD SHUT DOWN CAR. THIS DID NOT WORK BECAUSE MY CAR WAS STOLEN AFTER THE RECALL!!! CAUSING EXTREME DURESS AND FINCIAL DISTRESS. THIS RECALL WAS JUST A SMOKE SCREEN TO LET EVERYONE THINK IT WAS FIXED AND THAN TACK A COUPLE SECURITY STUFF ON THE WINDOWS. WHEN IS ENOUGH IS ENOUGH AND THE NHTSA FINALLY MAKES KIA RECALL THERE CARS AND INSTALL AN IMOBILIZER AS PER NHTSA CODE.

- Whiting, IN, USA

problem #4

Aug 222023

Sportage

  • miles
On August 22, 2023, without warning the panoramic sunroof of our 2020 Kia Sportage exploded. There was a loud bang, and glass flew into and out of the vehicle. Most of the glass was expelled from the vehicle upon the sunroof exploding. The edges of the glass that remained point upward, indicating an outward force. Thankfully, the cloth sunscreen on the underside of the roof was closed and kept the remaining debris from falling further into the vehicle. My husband and I were in the front of the vehicle looking out the windshield at the time of the incident and did not see any object come in contact with the roof that could have reasonably caused such a large explosion. Our concerns are twofold. First, the sunroof exploded. It would seem that the sunroof should be made of the same type of laminated tempered glass as a windscreen, which does not shatter - even if the glass is cracked by some object. Again, we did not see any external force impact the sunroof such that it should have completely shattered. Second, the glass shards that were left behind were relatively large pieces (1"x2" to 1"x3"). Had the sunscreen not been closed, my husband and I could have sustained serious bodily injury. Additionally, the shock and noise associated with the explosion significantly impacted safe driving, which was along a major interstate with moderate traffic.

- Thomasville, GA, USA

problem #3

Mar 102023

Sportage

  • miles

A D V E R T I S E M E N T S

I am concerned with the liftgate/trunk panel latching/operation. On our liftgate/trunk it falls sometimes and comes down on you while you are still in the way. My wife was slightly injured on her head, when it malfunctioned, and she was in the way when it came down. Several times it just started coming down on me while I was unloading items from the cargo hold. Sometimes the lift cargo door will just open on its own and you go outside and see it, or a neighbor will see it and come let us know.

- Winona, TX, USA

problem #2

Mar 102021

Sportage

  • 1,500 miles
I was driving on the highway on a clear day with no cars around me when my sunroof exploded. The glass was defect and the manufacture isn't trying to accept responsibility. The dealership will not confirm how the denial was determined nor will they produce a formal denial letter. The biggest issue in my opinion is I don't even think Kia looked at the photos because when I asked the dealership for them (because it's needed for a claim with Kia Consumer Affairs) I was told they didn't have them. When I asked the body shop how they provided them to the dealership I was told by text. I opened a case with Kia Consumer Affairs but they have yet to reach out to me and the case has been open for 34 days now. I was told by a different dealership they Kia Consumer Affairs usually takes 3days to reach out.

- Tucson, AZ, USA

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problem #1

Aug 222020

Sportage

  • 7,400 miles
I was driving on the highway into Pennsylvania at approximately 70 mph (the speed limit) and all of a sudden my son and I hear a loud sound. It sounded like a gun shot and startled us both. I quickly looked around and above me I see a gaping hole in my panoramic sunroof and realize that my son and I are covered in shards of glass. I shut the sunroof cover immediately and call my insurance and put in a claim. I was still over 200 miles from home at this point with the threat of rain so we made our way home as safe as possible. A quick google search shows me that this is not a new issue. What if I had caused an accident because of the very loud sound" what if that accident caused a roll-over even with seat belts would my son and I have potentially become projectiles? why is this not being addressed by Kia, Hyundai, and any of the other cars that offer the panoramic sunroof? is the manufacturer of these sunroofs to blame" I have only had this car for 8 weeks- I bought it brand new. It's garage kept when I'm not traveling for work. I will now be nervous every time I drive even after repair because I don't know if the manufactured sunroof will be safer or if it's the same as what I bought with the car. It's unsettling for me because I drive around 1000 miles a week for work and spend significant time in the car.

- Kirkwood, NY, USA

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