This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Kia Sportage. The contact stated while driving 30 MPH, the vehicle started losing motive power with the check engine warning light and several other unknown warning lights illuminated. The vehicle was restarted but the failure persisted. The vehicle was towed to the dealer for diagnosis. The contact was informed that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 113,000.
Car shuts off while driving on interstate, causing loss of power steering and requiring navigation to shoulder before restarting. Car will restart. This is an intermittent issue. Had car repair work replacing the Crank Shaft Position Sensor at KIA Dealership and after picking up, it happened twice in the same week. Dealership is not able to reproduce the issue and unable to resolve. Car is not safe to drive. This has occurred at least 5 times.
Engine stalling and slowing when going over 35 mph. Noticed recalls for other Kia engines for the same thing why have the Turbo engines not been recalled?? Not safe when you are getting on an interstate and traffic is going 80 mph.
I have the KSDS and the engine light came on right when my engine began shaking and knocking and died in the middle of downtown Chicago traffic while driving. I had it towed to the dealership and they stated that I had no compressions in a cylinder which is part of the engine and I needed a replacement engine. My vehicle had regular maintenance at Kia they change my oil, add coolant and anything that is needed and they never told me that it was burning oil and had any other issues nor did they at any time say the compression was low or going bad. If they didn-??t notice how was I to know, it-??s not tires where I can go put air in them. The incident was very frightening and sudden and could have cost bodily injury. The settlement states the rod bearing issue, however the compression cylinders are on the short block and I had the KSDS and whether or not it-??s the rod bearing Kia needs to own the engine issues period because they know the compression cylinders issues were going to happen. The settlement was not written very exclusive to rod bearing with Kia updated warranty coverage letter dated April 2, 2021. This has and is happening to thousands of Kia owners and we honestly don-??t know who to contact because Kia is not helping nor do they care. I promise you if you put out a notice or survey about this issue you will be shocked to learn how many people are actually affected by this issue with no known resources/resolution.
The contact owns a 2017 Kia Sportage. The contact stated while driving at undisclosed speeds, there was a knocking sound coming from the vehicle. The contact stated that while driving the vehicle to the independent mechanic at undisclosed speeds, the knocking sound increased in volume and the vehicle shut off. The vehicle was towed to the independent mechanic where the vehicle was diagnosed with a lower engine knock failure. The vehicle was towed to the dealer where it was diagnosed with the same failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 143,000.
- Fouke, AR, USA
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I took my car to the Kia dealer because I burn I was smelling burn oil. They told me that it wasn-??t burn oil. It was the rubber burning I replace the inner and I-??m still smelling the oil burning. I-??m putting in oil four times a week, and they still not tell me why I-??m putting so much oil then I want to say because I do too much highway mileage that-??s why I probably burn it so much oil, but that should be impossible.
My engine failed. I had to continuously fill it up with oil due to it going through oil like crazy. I scheduled a maintenance on it and the day of the appointment, a rod threw in my engine due to oil deprivation. i also had just put a quart of oil in the day BEFORE the engine went out. Kia states the engine recall is only for certain 2017 Kia-??s - i say otherwise. there have been more people complain on facebook in a whole group where the same exact thing happened to them. i kept up on my maintenance. i loved my car. now i-??m left to figure out 9k to fix the engine! this is not right. i have never been late on my payments, i have only had 1 place to change my oil and that is the dealership i purchased the vehicle from. i have no vehicle! i am a single mother of 2. i can-??t have no vehicle. i have seen so many settlements of engine failures and oil deprivation
This engine is consuming oil in excess of 1.5 quarts per 1000 miles. This could leave to engine failure, resulting in loss of control and propulsion leading to a possible collision.
What component or system failed or malfunctioned, and is it available for inspection upon request" The vehicle's engine has failed and the timing is off, causing knocking sounds. The diagnostic results are indicating codes P0014 and P1326. How was your safety or the safety of others put at risk? There have been reports of the vehicle catching fire so if I continued to drive the vehicle it could result in a major catastrophic event. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, I had the vehicle diagnosed by an independent dealer, and the car is waiting for the next appointment to return to the KIA dealership where the initial purchase was made. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Yes, the engine light came on in September 2021, two months after I purchased the vehicle. The dealership said that it was nothing, and all the diagnostic codes came back fine at that time.
first owner 2017 Kia Sportage SX (NOTE SX specifically) AWD 2.0L Turbo Gas Direct Injection (4-cyl engine) (no recalls found) - EXCESSIVE Oil Consumption since early/mid 2023 and continues still today, [XXX]. We lose over 1 quart of oil every 1,000 miles, did not discover this until an oil change in early 2023 how low our oil was. No leaks then, no leaks now, oil maintenance performed, we have meticulous records and have been to the #1 Cochran Robinson Township Kia dealership where they have perform Kias required Oil Consumption Test that we've paid for. 1st set of test failed each time, dealership performed deep clean, and since there was only 3/4 quart loss, Kia had no further responsibilities. too busy with our small business over the holidays, started Oil Consumption test, again [XXX]. Every single time we hit 1,000 miles (monthly) we are down over 1+ quarts of oil, with no leaks anywhere. Added 40 ounces of oil (I have photos) a few days before we decided to get the Oil Consumption test again. PLS NOTE: There are quite a few MODELS and ENGINES listed in recalls or perhaps lawsuits for excessive oil consumption, our SX model 2.0L Turbo Gas Direct Injection (4 cyl) specifically is not. Over the past 7 months, we have lost over 8 quarts of oil, and have had 2 maintenance oil changes in between, part of normal maintenance. Looking online there are thousands of posts regarding Kia Excessive Oil Consumption, Kia states losing 1 quart every 1,000 miles is acceptable" How can this not cause a hazard to us drivers, engine could blow due to oil going somewhere or into the environment, etc" IF you require all of the service records for the oil changes, etc. I have them all. Thank You Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact stated the vehicle is continuing to show Excessive Oil Consumption while required to go through this KIA test again, (first in 2023, now this 2nd set of the same tests). Further stating that numerous owners having
Engine failed on the highway. Car is part of the class action lawsuit but dealer is refusing to replace engine for free. Asking me to pay $7k. Claiming that DTC is reading P0303.
The contact owns a 2017 Kia Sportage. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with failed rod bearings. The contact was informed that the engine needed to be replaced. The contact was also informed that the engine was replaced with a used engine. The contact stated that the engine had previously been replaced three times by the dealer within three years. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced another time. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
The car is consuming/leaking oil. The leak is from the oil pressure switch and traveling to the main engine harness which may cause a fire or engine to suddenly fail. Check engine light is on and the engine idles high due to Kia diagnosed Cam Phaser issue that had a TSB issued in 2016. This TSB was not completed during the warranty period, and Kia won't remedy this even though I owned the car when it was under warranty.
I have taken my sportage to the service department multiple times due to having to add oil multiple times after an oil change. They told me that the engine needs to be fixed but won't fix it until the car stops working. Now they are telling us that it isn't going to matter because they aren't going to cover the engine.
The contact owns a 2017 Kia Sportage. The contact stated that the vehicle failed to start on two occasions. The contact stated that on each occasion, the vehicle was towed to a dealer, where it was diagnosed with engine failure, and the engine was replaced twice. The contact stated that while the vehicle was being serviced at an independent mechanic, he was informed that there was an abnormal ticking sound coming from the engine. The vehicle was taken back to the dealer, where it was determined that the engine needed to be replaced a third time. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.
I took my vehicle in three times for excessive oil consumption. It-??s been going through three quarts every thousand miles. The first oil consumption test ran over by 100 miles and the dealer made me do another one. It was determined that 3 1/2 quarts of oil were burned in thousand miles. There was no other diagnostic done. The dealer told me that the warranty does not cover oil consumption when I advise them that oil consumption is a side effect of the real problem which is most likely the rod bearing issue and I did get the update so the engine is supposedly covered lifetime by Kia Dealer and Chia have been going back-and-forth to no resolution and today I was told that it-??s a piston failure not rod failure, but neither of those things have been checked out. I was told I would have to pay for an engine breakdown and then Chia America told me to get another opinion from another Kia dealer, in the meantime, my car is burning like crazy. It-??s pinging on acceleration, and occasionally when I start it shutters and cuts off.
I was driving home on i-91 S when my car started smoking from under the hood. There were no warning lights and the temperature gauge read normal with the lever at the center. I pulled off at the next Exit and parked in a parking lot. I popped the hood and found that a fire had started around the engine. The fire grew to the point that the whole front half of the car was burned before the fire department was able to put it out. The vehicle was assessed by my insurance, but I think the extent of that was to determine whether it was a total loss (which it obviously was).
Driving as usual and all of a sudden no acceleration. No warning lights at all. Started smoking. Towed to Flynn-??s. They said there is a known oil consumption issue and the motor locked up. Communicated with KIA and they say to have it looked at - at a cost. Said it-??s not under warranty. But is a likely know issue!
I purchased a used vehicle by way of a loan from "Affinity Plus Credit Union." On 7/27/20 from "Royal Drive Autos" with an extended warranty sold through Affinity Plus Credit Union. The warranty was issued by Route 66 CO. Both parties (Bank & Warranty CO.) granted the loan and warranty understanding there was a -??Prior Salvage-?? title and had been cleared to sell the vehicle. The vehicle has been serviced under recalls by KIA and Route 66 since the purchase of the vehicle. There was a major engine failure believed to be a recall issued by KIA. The vehicle had a -??Flashing Engine-?? light and failed on 9/5/23. I took the vehicle to Luther Bloomington KIA to be serviced on 10/9/23, as this was the earliest appointment available. Once diagnosed the service advisor and the mechanics said that the engine would need to be replaced due to the failure of part. And cannot fix broken part if the engine is not working. KIA denied engine replacement due to "Branded Title." The service adviser then tried to contact Route 66 to see if they would cover the work, they also denied servicing due to having a branded title. Service adviser said to try and get to the bottom of it through route 66. So I called, and they said the bank should've never issued an extended warranty because of the branded title stated on page 2 of the warranty agreement. As it was void/never valid from the start. I talked to Gail Johnson, and she says that it was a mistake to sell the warranty and agreed it should not have been issued. She stated that it was a lack of training of the employee. I stated I would not have taken the loan or the vehicle with a branded title if it wasn't for the extended warranty covering the vehicle. It is now 11/18/23 and the Vehicle is still not fixed and have tried to reach out to Affinity Plus to resolve the issue. And would like KIA to fix the recall that caused the engine failure.
A D V E R T I S E M E N T S
- Huntington Beach, CA, USA