This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While the vehicle is in motion interstate or city street, the engine revs up without putting more pressure onto the gas peddle. On several occasions I had to hit the brake peddle to avoid hitting another vehicle and once pulled into the side of the road as a precaution. We first noticed this problem about a couple of months after purchasing the vehicle. I previously reported this to Kia dealership, however he indicated that it would be the alternator or something that is causing the engine to not know what gear it's actually on. This happens randomly and at any speed. The seat belt light flashes occasionally although no one else is sitting in the vehicle and my seat belt is attached.
I just received a notice of proposed class settlement regarding : engine seizure, engine stall, engine noise, or illumination of oil lamp that was diagnosed as requiring repair of engine. I am very concerned about this can you please look into the information that I have provided asap. Thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Mid-December I noticed my car was skipping as I accelerated. I checked the oil and there was none. I had just gotten an oil change 10/26/19. I take the car in 12/23/19. They do another oil change and tell me as it gets low on oil to bring it in and they will track it. We do this a few times and covid happens. So, I'm adding my own oil and restart the process 6/23/20. My bf brings the car in 7/31/20 and the mechanic states Kia will no longer be doing oil consumption tests and would only see the car if something catastrophic occurs. Then plainly says do not add oil and let it blow it up. I return 8/3/20 to speak to the manager in charge and he confirms that it is Kia's policy that they will not add oil anymore. Says he cannot give me the policy in writing. I said I had an oil change with you on 6/23/20 and today 8/3/20 my car doesn't have any oil in it and you won't look at it? he confirmed he would not look at it.
- Middletown, OH, USA
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2017 Kia Sportage lost all power as I was driving down the road. No power steering no braking nothing. Smoke and fumes filled the cab of SUV. Once I got off the road smoke was boiling out of hood of car.
The car check engine light comes on while driving. Putting the car into limp mode. Very dangerous in traffic. Low power. The car has to be towed. They replace a single wire under the hood each time.. happened 3 times in 1.5 years. They are not fixing the car, just putting a band aid on it, and kicking the can down the road.
My parking brake no longer sets, it just pumps and never locks. So I hope I don't have to park on any hills for a while. Also, my heating and air goes wonky sometimes and won't show me the actual temp or give me the option to increase or decrease in temp or mode unless I park and turn the engine off, start it again, then turn off the whole cooling or heating system and then mess with it more. My car is also often times in drive, and it'll rev up for no reason to the red line, then stall and coast to a stop. I've been lucky my kids have yet to be with me with this happening and it's been on back roads with little traffic. All these things while car is in drive/motion, except parking brake, that is obviously while in park that I've noticed.
Kia Sportage 2017 began showing excessive oil consumption. It was taken to the local Kia service station. The dealer performed an oil consumption test that showed, twice, that the vehicle consumed one and a half quarts of oil per 1,000 miles of use. It was taken for further analysis after confirmation of adequate oil change schedule and at 39914 miles. Motor was disassembled and after more than 3 weeks, diagnosis is uncertain. This problem may cause malfunction of internal parts and there may be a high probability of safety compromise on public highways.
Sometimes when we accelerate the car stalls & revs up, then it will act fine, but the check engine light will stay on for a bit. Then goes off and it acts normal. This is all while driving. This has been happening over a few months, ,,it's just every so often.
The contact owns a 2017 Kia Sportage. While driving 60 mph, a loud noise was detected, the vehicle violently jerked, and the check engine indicator illuminated. The contact also detected fumes. The vehicle was pulled over to the side of the road, restarted, and was able to function normally; however, the failure recurred multiple times. The vehicle was taken to jim shorkey Kia (12900 us-30, irwin, pa 15642, (724) 241-0176) where the contact was informed that the failure was due to the engine and floormat. When the vehicle was previously taken to the dealer, no failures were found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 3,000.
2017 Kia Sportage LX 2.4L bought brand new and has been using oil. Car now has a little over 22,000 miles and is using 1.4 quarts of oil during the 5000 mile dealership oil changes which have all been done at the dealership since purchasing new. The dealership acknowledges there is a problem with the engine after performing 3 oil consumption test however Kia corporate considers the oil usage normal so they are declining to fix the issue since their "technicians" does not see this as a problem to cover under warranty. An internet search "Kia oil consumption" found multiple complaints from other owners with the same issue and same response from Kia.
The vehicle was in motion on a highway, there was white smoke coming from the engine. Immediately after pulling over more white smoke came out of the engine towards the rear of the motor. After exiting the vehicle flames appeared from under the car near the rear of the motor, the flames grew from all side of the engine. The fire spread to the dash and interior of the car causing the passenger airbags to blow.
The contact owned a 2017 Kia Sportage. The contact stated that ten minutes after the vehicle was parked, the contact noticed smoke billowing from under the hood of the vehicle. Several fire fighters on site at the moment attempted to extinguish the fire but was unable to do so. The fire department was contacted and was able to extinguish the fire. A fire report was filed. The vehicle was towed to a tow facility. The vehicle was not yet inspected. The dealer was not contacted or notified of the fire. The manufacturer was contacted and notified of the failure. The vehicle was destroyed. The approximate failure mileage was 30,000.
December 2018 received a notice from Kia that the company was conducting a product improvement campaign to perform a software update on all 2016-2018 my Sportage vehicles equipped with 2.4L gasoline direct injection and 2.0L turbocharged engines to protect the engine from excessive connecting rod bearing damage. Update was to be done free of charge and would only involve the addition of newly developed computer software for the ECU. On January 3rd 2019 I had the update completed at the Kia dealership from where the vehicle had been leased. Approximately 15 miles after leaving the dealership the vehicle went into "limp mode", restricting the engines RPM's and acceleration. I immediately pulled off the roadway and contacted the dealership. I was informed to return with the vehicle to the dealership. Once at the dealership I was informed that an additional wire harness would need installed and repairs would be completed within one day. Just prior to leaving the dealership I was informed that Kia was instructing the dealership it would be necessary for the entire engine be replaced. At the time of the incident the vehicle on had 5800 miles on the odometer. I have been waiting in excess of two months for the vehicle. Dealership can get no further information from Kia as to when the engine will be delivered. I have contacted Kia 3 times and spoke with representatives that are unable to provide information on engine delivery. I was told on last call that a elevated case manager was assigned and was given his direct line. On 3/5/2018 I attempted to contact the case manager and left I message on voicemail. I have not been re-contacted as of this writing. I am also still making the lease payment on the vehicle and obviously insuring the vehicle.
The date I gave was one of many. It happens a lot. When driving my engine revs way up high. Like you are pushing the accelerator to the floor. And I am driving normal. I took the car to the service department. They said there was nothing they could do. Because they couldn't get it to rev up for them. It is very scary. I really don't feel safe driving the vehicle. This happens a lot. There has to be something that is causing this. It can happen at anytime you can be driving normal speed, you can be slowing down, you can just be taking off from a stop. Whenever it wants to rev up..
My brand new 2017 Kia sporage ex vehicle stopped without any warning while I was driving in the middle lane of a busy street and almost got me killed. There was an accident trying to avoid hitting me because of the vehicle stopping. I was terrified. The police came and the vehicle was towed.
This is the second time the car has cut off in the last 2-3 months. The first time I was in traffic waiting for a traffic light, the car was in drive, it started to rough idle and then it cut off, it took a couple of tries to restart the car, I took it to the dealership the next day and was told it was due to dirty fuel injectors and was charged for fuel injector cleaning. Yesterday 2/13/19. I was sitting in a parking lot, the car was in park and running, when I turned the heat on, the car rough idled and cut off. I waited about 20 seconds then was able to restart the car. I drove home at night without turninng on the heat for fear of the car cutting off.
A D V E R T I S E M E N T S
- Greeneville, TN, USA