This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car is consuming oil at an alarming rate. This is a daily driver family car that my wife uses to drop and pick my daughter from and to school. I am really concerned the car is going to run of oil and could end up in more serious problem. I have informed the dealer twice and they even determined the car is consuming more than one quart of oil in less that 800 miles. That is way above the acceptable consumption rate of 1 quart per 1000 miles as specified in the national highway traffic safety administration recall I received in the mail. My main concern is the dealer refused to do anything. I have on record from the dealer the oil consumption test they performed but, I was told it was not covered by the recall. I was even informed that I will have to pay more $400 for some kind of engine oil consumption cleaner. I have contacted KIA to give them an opportunity to make this right. But, it has been few weeks and no response.
I have taken my 2017 kia sportage in the dealer several times due to loss of power and hesitation when trying to accelerate. They always say they cant find any issue. Also, my Kia is using or losing oil. I get oil changed every 5000 miles and the last two changes I had less then the low mark, barely showing on dip stick. I have had to add quarts of oil after only 2000 miles since oil change. Oil light does not come on, even when showing no oil on dip stick. It is very scary when I go to accelerate and nothing happens when trying to get on on rap for highway.
After engine was replaced the car dash lights still come on and care looses power. I was just told my 2017 engine block is corroded as well as electrical wires and plugs and everything needs to be replaced at a charge of $5,000.
The engine was misfiring causing issues when trying to reach the posted speed limit. This was/is especially dangerous when having to get on the interstate where vehicles are going up to 80 mph. The engine light did come on. Took the vehicle to a certified KIA dealer where the confirmed the problem and said a new engine was needed. New engine was ordered and replaced (took 4 months to get new engine in) and then a month later the same thing happened again.
I got a 2017 Kia Sportage May 2022 and in September 2022 I started having problems with it I have taken it to the Kia dealership 3-4 times once even by tow. I have been told by the workers at the dealership that the engine needs to be replaced (car has roughly 87,000 miles). I was driving it down the road and it made a noise and lost power I literally had to floor it just to go around 30-40mph. Now it shakes, it's missing, and it has smoke coming from the exhaust on top of the oil consumption problem that I found out about after purchasing ad was told Kia knows about the problem. I haven't had it a year and can't drive it on the highway or nowhere else because of the possible engine fire hazard when I have a toddler in a car seat in the back seat that I may not be able to get out if fire was to happen. This is my only means of transportation nobody wants to take it as a trade-in because of the known problems with kia. And my car insurance has since doubled because of the liability of the vehicle and all the problems and safety concerns and I need answers because I wouldn't recommend any one to purchase a kia.
- Selma, AL, USA
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The contact owns a 2017 Kia Sportage. The contact stated while driving 35 MPH, several unknown warning lights illuminated, and the vehicle lost motive power and stalled. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 107,000.
As I was driving one day my car began to "miss" or jump. The check engine light illuminated and began blinking. I took the truck home and parked it. The next day I cranked the vehicle to see what it would do. Smoke began coming from my exhaust. We turned the car off and I had someone check my oil. It was extremely low. I've had the car looked at by a professional. I was told the turbo is gone. I was quoted $4700 at one place and $7500 at another. This seems to be a similar issue everyone is having. I have a 2017 with 90K miles. I keep the vehicle maintained properly so I have no idea how this happened.
The contact owns a 2017 Kia Sportage. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the failure was due to the age of the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Engine failure at 105, xxx miles. New short block engine at 105, xxx and loss of power at 110, xxx miles. Limp mode was able to reset after turning off the vehicle. It went in to limp mode several times. Dealership denies responsibility. Only goes into Limp mode at higher speeds making it even more dangerous. No check engine light.
CAR SHAKED EXSESSIVELY ENGINE LIGHT FLIKERED AND TURNED OFF IN TRAFFIC I HAD TTO COAST INTO A PARKING SPOT, DEALERSHIP SAYS I NEED A NEW ENGINE WHEN i ONLY HAD IT 2 YEARS DRIVEN LESS THEN 13000 MILES
My 2017 Kia Sportage has been a problem for several months and I have taken or had it taken (by tow truck) to the dealership several times. Engine not running properly, oil consumption, making strange noises and have been told that there was nothing that they could find or they would say they fixed something minor. The problems just keep compounding. The last incident happened while I was driving on the interstate and the engine started sort of vibrating and the check engine light came on. The car slowed in the middle of rush hour traffic and wouldn't go over 40 or 45 mph. The car had been using an excessive amount of oil prior to this so I always carried extra with me. The oil light never came on no matter how low the oil was. I was finally able to exit the interstate and get to a safe place to stop. I checked the oil and it did not even register on the dipstick. I checked it at least 2 times a week at this point because it was consuming so much oil. I had the car picked up and taken to Carriage Kia by tow truck. The dealership told me that the car needed a new engine because one of the cylinders was damaged and that it wasn't covered by the engine replacement recall, because they didn't have a recall for oil consumption.
The contact owns a 2017 Kia Sportage. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the intake manifold runner valve had failed and needed to be replaced. The mechanic related the failure to an unknown recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,300.
GDI in-line 4 cylinder, engine leaking excessive amounts of oil, throwing P0014 engine codes, vehicle serviced regularly, and code no longer showed up after each service
When I pulled into work and turned off the engine, smoke started to come from under the hood which initially looked like overheating, but no gauges or lights were activated. The smoke started to get heavier, thicker, and darker, and then the hood started flaming and the whole entire car was engulfed in flames within about 5 or 6 minutes. The fire department came around 20 minutes after the 911 calls to extinguish my car.
The contact owns a 2017 Kia Sportage. The contact stated the vehicle failed to start. The contact stated that the check engine and the low-pressure oil warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 81,174.
- What component or system failed or malfunctioned, and is it available for inspection upon request" The engine produced a check engine light 4 times in 2 months, and now is undrivable. - How was your safety or the safety of others put at risk? Always misfires in a cylinder. That can quickly become a safety issue when you're driving and it happens. Now there's no coolant in it and oil pressure light is on. - Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Check engine light came on mid November first. Summary of it all: - Mid November check engine light came on. Felt rough vibration when idling. Went to dealership, replaced 1 coil and 4 spark plugs and did a carbon cleaning. - 2 weeks later, check engine light back. Vibration when starting the car. Dealership replaced the remaining coils. - 2 weeks later, check engine light back. Vibration when starting the car. Local mechanic replaced a spark plug. - 2 weeks later, check engine light back, no coolant, no oil pressure. Waiting on Kia.
Dead short in a wiring harness to the steering column where it goes up and down and back and forth to the positive wiring harness in there. that Kia dealer cannot figure out. Add another mechanic figure it out. Got pictures also a bad oil pressure switch that shot oil all over the motor
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact stated while driving 72 MPH across three lanes of traffic, the vehicle lost motive power with the check engine and oil warning lights illuminated. The contact pulled over and turned off the vehicle; however, the vehicle was unable to restart. The vehicle was towed to the dealer where it was diagnosed that the engine had seized and that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance due to the vehicle not having the Knock Sensor Detection System (KSDS) Product Improvement Campaign software update. The contact had not yet received notification of the KSDS Product Improvement Campaign software update. The failure mileage was approximately 120,000.
A D V E R T I S E M E N T S
- Auburn, AL, USA