This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car shuts off while driving on interstate, causing loss of power steering and requiring navigation to shoulder before restarting. Car will restart. This is an intermittent issue. Had car repair work replacing the Crank Shaft Position Sensor at KIA Dealership and after picking up, it happened twice in the same week. Dealership is not able to reproduce the issue and unable to resolve. Car is not safe to drive. This has occurred at least 5 times.
The contact owns a 2017 Kia Sportage. The contact stated while reversing in a parking lot, the contact became aware that there was a significant amount of engine oil had leaked onto the ground. The contact stated that she added oil to the vehicle and drove to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the oil pressure switch had failed, causing oil intrusion in the wiring harness and in the computer and components. The dealer determined that the wiring harness, the computer, and the oil pressure switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 71,000.
All the windows have just randomly failed down. The last one was my passenger back window on my way to work with it pouring down rain this morning. The first incident was about a year and a half ago, the driver's side window fell, and the window shattered. Took to glass shop and they said regulator needed to be replaced and they put in when they installed new glass. I went to Texarkana Kia dealer ship were bought car and bought a regulator and thought problem was solved. Several months later the window did not work so took back to glass shop that fixed they said regulator not working again. The Glass Shop took off and I got a replacement one at Kia and talked to several people of how my windows were acting but no one said a word about my certain model did had a problem with the regulators.
While driving on the highway, vehicle lost all electrical power. The engine stayed running, but I lost use of anything electrical including the power steering, headlights, and dashboard functions. Vehicle power resumed after about a minute and we made it home, but the vehicle would not start after this. After calling our KIA dealership they advised taking the vehicle in immediately via tow. After looking through the vehicle, it was found that a fuse inside of the battery harness had melted. This caused the battery cable to heat up to ~200 degrees. The cause is still unclear, but we worry about this happening in the future. We are still waiting for the cable to be replaced at this time.
- Greenfield, IN, USA
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I was driving home on i-91 S when my car started smoking from under the hood. There were no warning lights and the temperature gauge read normal with the lever at the center. I pulled off at the next Exit and parked in a parking lot. I popped the hood and found that a fire had started around the engine. The fire grew to the point that the whole front half of the car was burned before the fire department was able to put it out. The vehicle was assessed by my insurance, but I think the extent of that was to determine whether it was a total loss (which it obviously was).
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 35 MPH and depressing the brake pedal to slow for traffic or a traffic signal, the contact required more force to depress the brake pedal before the vehicle would slow. The contact became aware that while making a right turn, excessive pressure was needed to depress the brake pedal. The contact stated there was no warning light illuminated. The contact also stated that while depressing the brake pedal to make an abrupt stop, the front brakes made an abnormal sound like loosened pieces of metal bouncing around in the front wheels. Additionally, the contact stated that her rear brake light bulbs were burning out frequently and the brake light wiring was melted. The contact stated that the failure was recurring. The contact took the vehicle to an independent mechanic who diagnosed that the rear taillight wiring needed to be replaced. The taillight bulbs and the wires were replaced. The mechanic also determined that the brake pads and calipers needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Driving as usual and all of a sudden no acceleration. No warning lights at all. Started smoking. Towed to Flynn-??s. They said there is a known oil consumption issue and the motor locked up. Communicated with KIA and they say to have it looked at - at a cost. Said it-??s not under warranty. But is a likely know issue!
The vehicle went into limp mode while driving on the interstate but the dealership is telling me there is nothing wrong with the vehicle. They are also telling me that there is no powertrain coverage on this vehicle since I am the second owner. With as many problems as Kia has had, I think it should be across the board for coverage on these so no one else suffers irreparable damage. I-??ve had the car shut down on me many times but every single time I-??ve taken it in for diagnostic testing I-??ve been told there is nothing wrong with it. I call BS. If there was nothing wrong with it, it wouldn-??t shut down on me while I-??m driving it.
I was driving on the freeway and my car suddenly jolted, smoked started pouring from the hood, and then immediately caught fire once I pulled off the road within minutes. There were no warnings, no engine lights, nothing that pointed to an issue until this happened. I was at risk of getting hit by others in the freeway -?" I luckily was able to get to the side of the road and immediately called 911. Fire department came within minutes, and dowsed the car, which was fully engulfed in flames.
All windows failed to roll up or down, malfunctioning simultaneously. The issues are available for inspection upon request. My safety is put at risk in that all windows not functioning does not allow for fresh air to the cabin, constantly having to use the A/C. Opening the sunroof causes reverberation and popping of the ears. Windows will have to be broken in the event that driver or passenger can-??t open door from the inside after possible collision. The problem been confirmed by an independent service center. There were no warning lamps, messages or other symptoms of the problem prior to the failure, and when they first appeared in October 2022.
The rear driver side dock is locked and will not open. It may randomly become unlocked but as soon as the door closes again, it will remained locked. It looks like this is an issue that the dealers were supposed to rectify at one point but know they want $900 (latch assembly)to fix. It is a safety issue as the passengers of the vehicle cannot get out if something were to go wrong.
I purchased this SUV 6 months ago and was unaware of the lawsuit/ recall out there on this SUV and now that i have been informed with it i feel very uncomfortable driving this SUV and i don't feel comfortable paying for something i can't drive or am totally scared to drive long distances. I feel like the Dealership should be able to exchange this SUV for something better for me to drive. Or this problem should've already been fixed by KIA --- so here are my thoughts either KIA can send me a Voucher for fixing problem, or Kia or Kayser Ford in Sauk City, WI can give me a new SUV that ranges in the price of $18,000 i would like to get this issue resolved or if i have to i will get a lawyer involved in this. Thank you for your prompt attention to this matter: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
We recently received an 'interim' recall notice due the potential for fire caused by a flaw in the tow hitch wiring harness. The letter recommended parking the car 'away from other vehicles and people', and nothing else, as Kia has not yet determined what a permanent remedy would be. This is really not acceptable, as we need to use our vehicle and this requires occasionally parking it in locations where it cannot be kept separated from other vehicles or people. In addition, this remedy only reduces the potential damage to others or their vehicles, it does not do anything to reduce the potential damage to our vehicle. I took the vehicle to our local repair shop and they were able to disconnect the 'ground' wire from the tow hitch wiring harness quickly and easily, so that no power will flow into the wiring harness and it will not catch on fire. Given how easy this was to do, Kia should have offered this as a solution, or should be willing to reimburse owners for having this change made to their vehicles during the 'interim' recall period.
The door lock on the driver's side stopped working. Door would not open from the outside: not with the key fob or with the key inserted in the lock. If the car was locked and then unlocked with the key fob, the only way to open the driver's side door was to get in the car through the passenger's side and open the driver's side door with the door handle. You could THEN pull the driver's side door closed and exit the car from the passenger's side, walk around the car, and the driver's side door would be unlocked. This is VERY unsafe because if I, as a woman, am threatened in a parking lot and cannot enter the car quickly, I could be at risk. I took it to a Kia dealer to have this fixed, but they wanted me to leave the car for 2-3 weeks just to diagnose (not fix) it! RIDICULOUS. Contacted another Kia dealer who would not even look at the car unless we had purchased it from them. I had it fixed independently. OEM latch assembly was replaced. Horrible service from Kia. There should be a recall on this.
Dead short in a wiring harness to the steering column where it goes up and down and back and forth to the positive wiring harness in there. that Kia dealer cannot figure out. Add another mechanic figure it out. Got pictures also a bad oil pressure switch that shot oil all over the motor
All four power windows stopped going up or down in a six-week period. Safety is an issue because in the event of an accident when doors are damage, how can one exit the car if the windows do not go down. Dealer said it was the regulator. No warning lights, driver's side went broke, then a few weeks later, the rear left window stopped working, then the driver passenger side window and then the rear right window. Car had only 41,000 miles on it at the time. This issue is all over the internet regarding the 2017 Sportage and Optima vehicles. Children ride in this car also. Safety is definitely compromised by these inoperable windows.
My 2017 KIA Sportage was purchased in 2016 and does not have any recalls showing under my VIN number for this issue but I have all of the signs of a serious malfunction and the dealer won't respond. My car has less than 23k miles on it, I barely drive it because I work from home and all of the ABS warning lights are on including the ABS, Hill Descent, Tire Pressure, Traction/Stability Control, Emergency Brake Light. My dashboard light to Check TPMS also pops on the screen consistently and there is a weird smell coming from my dashboard. My husband is a certified mechanic for Largo Honda and he claims it is a safety issue in the vehicle that should be recalled. In addition to this issue, my windows will not go down and this will be the third time I have to take the car to the dealer to get fixed in the short period that I've had the car.
A D V E R T I S E M E N T S
- Sugar Hill, GA, USA