This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Starter stopped working after 80000 miles. It was the issue with solenoid but I had to replace the starter. My safety concern was that I was ate gas station at sams club and I was not able restart the car after fueling gas.
On sat morning my SUV caught fire without warning. This occurred in indianapolis on harding St. Near the interstate exit. We were at a complete stop when smoke started coming out of the car then flames. I got my kids and dogs out. Then I realized our medications were in there. I then went back to try to grab the bag. I couldn't because of how fast it went up. In the process I ended with two small burns and a slight abrasion. There was no warning. The SUV has been maintenance and given all required maintenance. In fact in June it was taken in for an oil change.and 15000 mile maintenance. Currently it suspected that this was electric fire. I also have a video of someone that was passing by. The SUV was towed by the indianapolis police department to their lot were it is currently.
After several complaints of rough idle, burnt oil and drive-ability issues starting at 7128 miles, 16066 miles, 21000 miles,22711 miles & 29356 miles, the engine was required replacement. After the engine was replaced (short block we were told), the brake assist system (bas) & the forward & rear collision warning system are intermittent in their operation. Randomly when sitting still the sensors will alert or when cross traffic (front or rear) the sensors fail to detect. This was a definite change of behavior since the engine was replaced. The local dealer said they checked it and after a few miles of driving declared it to be working properly. This random behavior occurs several times a day.. attached is a car fax report of our vehicle reflecting the problems.
With only 6762 miles on the odometer, going 79-80 mph on cruise control, the following happened all at once without warning: (1) loud thunk under the hood (2) engine stopped (3) electrical system shut down, including audio, dashboard, and headlights (4) rapid deceleration, as if I had slammed on the brakes (though I had not). (5) approaching the shoulder, I noticed that the power steering and power brakes were also inactive. After putting in park, it miraculously started right back up and got me home. But this is unacceptable, and a very serious safety issue, because the next time it happens, it'll be during rush hour and then I'll get rear-ended by the ubiquitous tailgater, going 70 mph. Even if the brake lights work when I get a chance to apply them, there would still be a delay of a second or two during which the vehicle would be rapidly decelerating on its own, without brake lights. Not to mention the undoubtedly accelerated wear and tear on internal parts.
- Denver, CO, USA
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The contact rented a 2017 Kia Sportage. The contact stated that while pulling into an army base at approximately 30 mph there was smoke coming from the vehicle. A witness informed the contact that there were flames coming from under the vehicle. The flames spread to the hood and wrapped around to the driver's side of the vehicle. The contact exited the vehicle as it engulfed in flames. The contact observed that there was a trail of fuel coming from the vehicle. The fire was distinguished by the local fire department. A police report was filed and there were no injuries reported. The vehicle was towed back to the rental company. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 83,044. Updated 02/03/17 updated 09/07/2017
2017 Kia Sportage. Driver remote starts vehicle, unlocks vehicle and immediately shifts from park to any other gear, without pushing start/stop button, and within 10 seconds engine shuts off while in drive, neutral or reverse. Anti-theft programmed to shut off engine 10 seconds after unlocking doors unless the start/stop button has been pushed. There is no way that driver should be capable of shifting out of park until the after the start/stop button has been activated. Note: This is a correction for complaint # 10872312, reference 970797
The contact owns a 2017 Kia Sportage. After starting the vehicle with the remote starter and shifting from the park position to reverse, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 1,000. Updated 07/12/16
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- Arnold, MO, USA