This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the road on 4/18/2024 and my engine locked up. I got it off the road as far as I could, but was very dangerous spot. All maintenance has been done on this SUV. I had it towed to a local independent shop where I was informed it was locked up. No warning light came on. I just lost all power and coasted to the side of the road. It is available for inspection at the shop it was towed to. No repairs have been done at this time.
My car shut off in the middle of getting off a highway ramp. Completely shut down, had to push it to the side of the road in the middle of an off ramp/intersection.
I brought my 2016 Kia Sportage into Spitzer Kia because when stopped and in drive with my foot on the brake the vehicle shakes/vibrates a little. I HAVE NO WARNING LIGHTS ON. I had a tune up approximately a month earlier. Advisor James Martin at Kia said it needed a tune up because the previous tune up wasn't official Kia parts. I told James I need the old parts back so I can bring them back to the previous mechanic for reimbursement, James said okay. They did the tune up and the issue was still present. James said Kia will have a master technician service the vehicle. James called me back late on a Monday night and told me the cylinder dry and wet readings and will call me back first thing Tuesday morning with an estimate, he was on speaker phone so me and my wife heard what he said but weren't able to write anything down at that time. I called several times on Tuesday to eventually find out James was off and Kim was supposed to call me back but never did. I called Wednesday morning and spoke with James and he advised me of only the dry reading and stated that there was no record of the wet but they did go up. I advised him he told me the wet readings and he claimed he didn't. WHICH IS A LIE. He eventually said that the engine needs to be replaced. This is a recalled engine with less than 100k miles on it. I have EVERY maintenance record on this vehicle and there is no reason the engine should need to be replaced. Kia needs to step up and take care of their issues with their engines. No reason at all an engine should last less than 100k with a vehicle extremely well maintained. If you need all vehicle maintenance records please contact me and I can scan the hundreds of paperwork for you.
Vehicle recall was addressed, yet problem persisted which was an engine oil leak/burn. Oil continued to leak/burn and caused engine problems. Cylinder 1 misfire was most recent, lost of acceleration, a/c failure, burning of engine coolant. All regular maintenance has been performed, 2nd set of new spark plugs within 12 months were installed a week ago. I have spent over $500 in the last few months alone trying to "maintain" my vehicle. Mechanic also stated these failures could lead to catalytic converter damage/failure. I have asked dealership & Kia separately to facilitate this repair before total failure to ensure my safety. They refused. Vehicle finally had the engine failure while driving in the center lane at highway speed on I95, this put my life in danger and Kia did not seem to think that was important. My vehicle had to be towed to a dealership at my expense, a rental car is at my expense and I have no ETA on when it would even go through diagnostic testing. I feel that Kia owes me a full system repair and ensures that the vehicle is up to date and safe to drive.
- Havre De Grace, MD, USA
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This car was driven by a 17 year old high school student. Car with high oil consumption engine resulting in engine seizure 4/2022. Engine unseized and consumption of 1qt oil every 1,000 miles deemed "within normal limits" per Kia of America policy (Ganley Kia in Mentor Ohio). Kia corporate offices contacted with no resolution. From 4/2022 to 8/2023, car was driven only 2.5 non freeway miles to high school and home. It continued to consume oil resulting in adding and checking oil weekly despite low mileage driving. The car finally developed a lower engine knock at complete engine failure 8/2023. We sold it to [XXX] for $700. The manufacturer (Kia) of the car is fully aware of the defective engine design, the high oil consumption, and potential eventual engine failure. The car has poor resale and trade in value. Kia should be investigated for safety and ethical concerns. We were lucky there was not a fire, an accident, or a fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Kia Sportage. The contact stated while driving 25 MPH, the vehicle hesitated while accelerating. The contact stopped at a stop sign and the vehicle became inoperable. The check engine warning light was illuminated. The vehicle was towed to a dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact-??s son owns a 2016 Kia Sportage. The contact stated that while attempting to drive, the vehicle failed to accelerate, lost motive power, and stalled. The contact was unaware if a warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced, but the failure recurred. Additionally, the dealer informed the contact that there was rod bearing failure and that the catalytic convertor had melted. The manufacturer was contacted and informed the contact that the knock sensor update was not completed. No additional assistance was provided. The failure mileage was approximately 106,000.
The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 35 MPH, he heard an abnormal knocking sound coming from the engine compartment, and the vehicle started losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact stated that the check engine warning light was illuminated. The contact pulled off the road and the vehicle stalled. The contact stated that he was able to restart the vehicle and shift into drive; however, the vehicle would not accelerate above 20 MPH. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and found metal shavings in the oil pan. The contact was advised by the mechanic that the engine and the catalytic converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.
I bought the car last year from Hardy Chevrolet in Dallas carfax report stated no open recalls in fact there was 3 the previous owner didn-??t get repaired from 2018 and because of that one of the recalls the knock sensor is what seized up my motor and Kia has denied to fix it I-??ve been without a car for 2 months neither Kia or hardy Chevrolet will help fix my vehicle if I had known about the recalls I would have had them fixed but Kia didn-??t notify me of the recalls I was told by Kia the recalls got mailed to the previous Owner and it-??s not there place to fix the problem and also hardy Chevrolet said it-??s not there problem the carfax said no recalls but they sold me a car with 3 open recalls and now I-??m out of a car also my car has been at Matthew Kia in cartersville since the end of may and now I owe them $170 for diagnostic that I can-??t pay due to the fact I have to find me a way to work and back every day
The contact owns a 2016 Kia Sportage. The contact stated that while the vehicle was parked, there was oil leaking onto the ground. The oil warning light was illuminated. Additionally, the windows failed to roll down as needed. The dealer was made aware of the failure and scheduled an upcoming appointment for the diagnostic test. The dealer advised the contact to add oil to the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,025.
While driving in highway we noticed a fuel smell. After a little came from front area (hood area) and heard a blast underneath. At the same time the car abruptly stopped in the highway (HOV lane). We also noticed fireballs shooting downward from underneath the car. We had no options but to call fire brigade to stop the fire. Later we had to tow the car to home. I called a mechanic to evaluate the situation and he informed us the engine of the vehicle has been ceased as a result. We have to bear a significant cost for the repairs. We are still suffering emotional stress as a result of this unexpected incident.
I was driving with my cruise control set at 70 mph, on Highway 95 ( the speed limit ) While driving my vehicle suddenly dropped to 40 mph, all dashboard lights began to flash. I had problems with the steering as I attempted to pull over. I had a tractor trailer behind me on a major highway. When I came to a complete stop, my engine light kept flashing. I drove my car to the KIA dealership in GA, where they determined my engine failed ( software issues ) There were no prior warnings. My vehicle had been serviced just a few weeks prior. KIA is fully aware of these ongoing engine failures according to my local KIA dealer rep.
purchased the car 4 months ago & was given the car with a bad gas pressure relay. So the gas & oil was spilling on top of my motor cause inhalation gas fumes & car smoking. The car could have caught on fire at any given moment. The engine or motor was not checked properly before the car was ok-??d for me to drive to & from work everyday. The entire motor was covered in gasoline.
Called local Kia dealer about part because my engine light is on and black liquid is dripping from underneath the front end. The dealer in Iowa said the Kia corporation in CA has no remedy or part so they can-??t help me and they hope I don-??t catch on fire. This is my only means of transportation and my teenager drives it occasionally. Hoping I don-??t catch on fire is unacceptable. I am also paying $393 a month for a car payment for a car I can-??t drive or if I do, I risk injury or death.
Motor just stopped working - went into limp mode. I got it towed to a mechanic that said it-??s got an engine knock and the whole motor needs replaced. It was just about to catch fire, luckily I did not drive the car and had it towed. It-??s at 82,000 miles, so it should NOT be blowing up on me this young.
The Vehicle Stalled on Tuesday while turning on to incoming traffic no lights were on the dashboard no indication it just stalled then stopped I had to get towed to my house. Wednesday I took it to Kia dealership there are 2 other recalls that needed to be done the Canister and Software update for Ticking Noise. Which I started to experience on my way to the shop on Wednesday. They were suppose to do both recalls they only performed one stated that the problem is the Engine Long Block. I contacted Kia after to inform them of what the Kia dealership diagnosed the problem to be. They stated that they couldn't do anything because the software update wasn't done in 2018 and I didn't get the vehicle until 2020. In which I explained they said well the person who had the car didn't take care of it so it's nothing we can do. Reach out to who you purchased the car from. Not to mention there is a Class Action Settlement against them now for the Engine Long Block recall because they are denying claims when this is a lifetime warranty coverage. I reached out to claims for the Settlement and they basically told me that because the previous owner didn't get the software recall done in 2018 that there is nothing they can do which was also a Kia representative. I fear and this point that this vehicle could catch fire or may stall or stop which could cause a serious accident or death.
I received an interim recall notice in March 2022, it is now August 2022 and the remedy part is still unavailable for vehicle this shouldn't take this long. Kia stated I can still drive my car and watch for indicators but that seems really unsafe if there is a chance of possible engine fire. It shouldn't take this long for a remedy to be available.
This Recall has been ongoing since February 2022. In my travels I see hundreds of new KIA Sportages on the road but they can't come up with a single fuse to keep me from burning alive in my car" I am 70 years, working part time and need my job. I won't take the risk of transporting clients in my Sportage because of the potential danger and my employer is becoming impatient with this situation. My car sits out in the hot sun baking all summer because if it catches fire while in my garage I'm guessing my homeowner's insurance wouldn't pay because I KNEW there was a potential for fire. We are only weeks away from winter and do I scrape snow and ice off of my car at my age because KIA is busy cranking out new cars without a thought for the ones they have already put on the road? It's almost six months -- to engineer a simple fuse" They shouldn't be allowed to put a single new car on the road until they fix the dangerous ones they have already put on the road.
The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 25 MPH, there was a knocking and squeaking sound coming from the front and the rear of the vehicle. The check engine warning light was illuminated. Additionally, there was oil leaking from the vehicle. The vehicle was diagnosed with asphalt in the exhaust system. The dealer replaced the brake lining. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
A D V E R T I S E M E N T S
- Paoli, IN, USA