This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car just shutdown on me doing 75 in a 70. Mileage was not high and maintenance wasn't need according to the dashboard. Car was great then just out of nowhere shutdown due to faulty engine they keep saying.
I own a 2016 Kia Sportage and in January 2019 on a trip to a nearby town the car engine started to catch. At this time the car only had about 29,000 miles on it and had the oil changed about 4 weeks prior. My husband checked the all the fluids and found the car had very little oil in it. We were surprised since no warning lights ever came on and we had just change the oil. He put oil in it and watched it and again 2 weeks later there was very little oil in the car. I took it to the dealer and explain all of this. They took a picture of the inside of my motor and said it was like sludge then put it all back together and blamed everything on us voided the warranty. The car cannot be driven over about 45mph. Upon further research I found that there was an oil delivery system problem that causes excessive wear on this motor that Kia is refusing to deal with it. After reviewing this research I was afraid to drive it because because there were reports that the engine seizes and catches on fire.
My car wouldn't run right we took it in they said it was the cran sensor charged 900 to fix it. Then that didn't work now it is the engine harness and they want 3400 to fix it. If I say fix it what will be next. They don't want ot repair it just replace
Our 2016 Kia Sportage began emitting light smoke out of the exhaust. We became concerned and asked out dealer to look into things. The dealership said they needed to do tests (this consisted of filling the oil up and asking us to drive 1500miles) we did as they asked and pithing 700mile the engine started to make clacking noises and on 2 occasions lost power. We returned the car to the dealership stating our concerns, they wanted to repeat the test but we refused to drive the car. The dealerships communication was very poor, never replying to our calls or emails so we decided to contact Consumer Affairs. The first call was great, very supportive and informative. Said they would help and we would be totally covered. This is as good as things got, Consumer Affairs proceeded to repeat the same poor communication as the dealership showed and not reply to call and if they did take a call said we needed to speak to our case worked who was never in work that day. Finally the dealership said that the engine had sludge in the engine and it would need a complete replacement (this is a 3 yearly car with 60,000 miles) Kia refused to honer the warranty as we didn't have enough service records (never stating what was enough) and now we are in the process of appealing and Consumer Affairs and the dealership are repeating the lack of communication with us.
- Manliu, NY, USA
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The car hesitated or choked when accelerating to change lanes and a cloudy fume emitted from the rear. This has happened 5 times in the span of 2 weeks, both on freeway and surface streets. Several times came very close to getting rear ended.
As I'm going down the road it just fades out, no warning or chugging, I have to move to the side of the road and turn the car off and restart it, then it's ok(?) so to speak..it's only happened twice and I was on a back road home both times. But what if I'm on the freeway and trying to pass a semi and it does this, I could be killed or injured...what could possible be going on? thank you for your time on this matter...(xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I was driving 60mph on highway 225 when the oil light flashed on then off and then I had no control of the car. The whole car shut down and I was able to coast to an exit and into a business (donut time) in pasadena, tx. The brakes were not working. I thought I was going to crash into the business. I stopped short of being in an actual parking spot. I was fortunate there were no other cars around this time. A lady who worked there came out and asked what was going because she could see I did not stop or have control. I had the car towed to Kia and turned in my service records. They claim it was not maintenanced and had sludge and to talk to my mechanic. I could have died and they are blaming me for their defect. I am still under warranty with 50441 miles. After looking it up, I saw others being denied as well with the same issue. My car has the theta II engine and there is a class action in progress. I felt that I should share my situation and help in anyway because it is unsafe.
My husband and I were driving our 2016 Kia Sportage that we had bought on 05/23/2018 (just made the first payment the day before) to myrtle beach SC, we heard a pop, I lost function to the gas, pulled to the side of the road and popped the hood to find fire flames coming from the engine. We grabbed what we could out of our car and ran as far away as we could. It wasn't even 2 minutes later and the whole car was in flames and everything was destroyed. All that was left was the frame of the car. We just got married in October of 2017, this was our first married purchase and was suppose to be our family car and we watched it burn to the ground in front of us. We also lost a lot of valuables in the fire.
A D V E R T I S E M E N T S
- Atlanta, GA, USA