This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was driving and went around a semi and all ofthe sudden the engine stalled and she almost got hit by thesemi she had just passed. Next day towed it to Kia and the said the engine had seized up but thatthe enginewas not warrenty because it had not thrown a knock senseor code. We have mainained this vehicle and gotten the update for the knock sensor and were about to give it to our son and get ourselves another Kia. Dont think thats going to happen now thati know Kia does not stand behinde their product or care about their customers.
The contact owns a 2013 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was unable to pull over to the shoulder of the roadway and the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine, informing the contact that the engine had seized. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 131,000.
My car has a recall on the engine due to the chance it could catch fire. I brought my car to the dealership to have them replace the recalled part and they returned the car to me without performing the work. They didn't tell me that they didn't fix the recalled part, but I happened to notice on the receipt a day later that it said "can't perform bulletin parts on backorder freeze".
I have owned this vehicle for two years and last week the engine started making a load noise after some research I found a safety recall from 2017 that Kia made an error in the machining process of the engine and could cause catastrophic damage and a major safety issue if happened while driving. This vehicle has been at the local Kia dealer and they refuse to do anything about the issue.
The contact owns a 2013 Kia Sportage. The contact stated while starting the vehicle, the vehicle made an abnormal ticking sound. The check engine warning light was illuminated. The contact stated that he had parked the vehicle. The contact stated that upon attempting to start the vehicle, the vehicle failed to start, and the vehicle became undrivable. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
I had my vehicle in for a recall from Kia PI2103 for Kia to update the software in my Kia Sportage. Which was to install software that could help my engine from failing. This was performed on January 19th 2024. Along with this recall they were supposed to extend my warranty to 15 yrs 150,000 miles. Shortly after aout 500 miles later and a few weeks my engine developed a knocking noise. I took back to the dealer that performed the recall to have it diagnosed. They advised that it needs and engine and is part of the campaign but they needed to get prior authorization. After a month went by Kia determined because I never took the key tag out of the car that I would not be getting a new engine for not meeting the requirements. How they determined this is when a service advisor is making a repair order they use window tags to locate cars. Well, the advisor rather than using a new window tag used the one that was sitting on my seat. I would like Kia to honor their extended coverage and replace my engine at no charge. Attached is proof I had KSDS and also a copy of the Kia techline that the service manager gave me to show the reason.
the engine on my 2013 kia sportage is under recall and the dealer is refusing to replace the engine after it locked up due to issues that kia was having with their engine i bought the suv brand new and this should be covered
My daughter has a 2013 Kia Sporage. Last week she was driving and the engine kept cutting off on the highway. She has had the recalled engine replaced last year and has 33,000 miles on it. When we took it to be checked out the guy said it could be the timing chain. The dealership said that was unlikely. It sounds like it-??s not getting gas, so we put fuel injector cleaner in and it still isn-??t running.
The contact owns a 2013 Kia Sportage. The contact stated while driving at an undisclosed speed, the engine made a tapping sound, and then the vehicle lost motive power. No warning light was illuminated. Additionally, there was engine oil leaking onto the ground while driving, with smoke coming from underneath the hood. The vehicle was towed to the residence and then towed to the dealer, where it was diagnosed that the lower bearing, push rod, and engine needed to be replaced. The vehicle was not repaired. The contact stated that a Product Improvement Campaign to update the Engine Control Unit (ECU) software had previously been performed. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the engine replacement due to the vehicle have a Salvage Title. The failure mileage was approximately 83,000.
On December 13, 2023, at 7:30am I noticed that the check engine light was on in my vehicle. I recently received an Important Safety Recall letter notice on November 14, 2023, regarding a defect with the safety of kia motor vehicles that were manufactured between 2011-2013, in which the defect can result in an engine compartment fire. I currently have a 2013 Kia Sportage so once I saw the check engine light, I was concerned due to the notice I received. I decided to take my vehicle to my nearest kia dealership per the WARNING that states that if you experience illumination of Malfunction Indicator Lamp (MIL) take the vehicle to the nearest dealership as soon as possible. I took my vehicle to the 7050 Ogden Ave Berwyn, IL 60402 location. I informed Rep that my check engine light was turned on. The Rep then stated that diagnostic testing can be done on the vehicle, but it would be $175. I stated to the Rep -??NO-??, I then informed rep that I have a Recall on my vehicle regarding the engine and I have a warranty due to the defect on the engine. I was then informed that I do have a warranty and that I would be good to go in which the car was covered. After it was confirmed that there was a Safety Recall and Warranty along with a statement from the Rep confirming that everything would be taken care of. I provided rep the keys to my vehicle around 8:00am and was informed that the mechanic would have to keep my car overnight to sufficiently diagnose the problem. I later talked to the service manager that stated the previous rep was out and it would cost $655 for the vehicle to be fixed. I informed him that I have a warranty that should cover the cost. I was later informed that the part is not covered under the warranty. I informed him that I do not want the service and he then stated that I would have to pay for the diagnostic testing for the car in the amount of $155. I was then told I would have to wait another day until the worker came in. I had to pay $100
The contact owns a 2013 Kia Sportage. The contact stated while driving 5 MPH, the check engine warning light illuminated, the contact became aware of an abnormal burning odor. The contact stated that the failure had been occurring intermittently while driving. The vehicle was taken to an independent mechanic, where an unknown sensor was replaced; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. VIN tool confirms parts not available.
I was driving to my destination on the local highway when my car began to make a noise like a knocking sound, I kept driving so I can get over and get to a street where I can pull over safely. The car started smoking, I can see it through my rear view mirrors, I begin to panic because my car seem to be slowing down and cars are going around me. At this point I was able to pull over, as I was pulling over the car came to stop on its own and completely shutdown. I contacted my insurance and had it towed to my mechanic who determined the engine needed to be replaced. I take good care of my car, there were no warning signs, no lights on in my car indicating that the car was in distress. I contacted Kia and explained what happened, I had to pay out of pocket to have it towed to Kia. I-??m currently waiting for them to inspect it.
The contact owns a 2019 Kia Sportage. The contact stated while driving 45 MPH, the vehicle started to hesitate intermittently. The contact stated no warning light was illuminated. The contact continued driving to her destination and after parking the vehicle, the vehicle failed to restart. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 163,463.
The contact owns a 2013 Kia Sportage. The contact stated while driving approximately 100 MPH, there was a loud banging sound coming from the front of the vehicle, with white smoke coming from the engine compartment. The vehicle lost motive power and stalled. The contact stated that while inspecting the vehicle, a huge hole was discovered under the engine which caused all the engine oil to leak out of the engine. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The local dealer and manufacturer were not contacted regarding the failure. The failure mileage was 151,000.
I was stopped at a red light, once the light turned green I was accelerating when I lost power and the engine stalled, pumping the gas did nothing. I was able to coast to the side of the road but my car never did start back. There is only 125278 miles on the car and I have only had it 2 months.
While driving on the highway there was a 'pop' sound and then the smell of smoke. After pulling over to the side of the highway, roughly 20 seconds later, smoke was pouring out of the front of the vehicle and within a minute it was engulfed in flames.
A D V E R T I S E M E N T S
- Waco, TX, USA