This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on Hwy 100 in Fairview, Tn and my Kia Sportage just stop running and I coasted off the Hwy in a front yard. I was on a two lane Hwy. very Scary had to tow car into a repair shop in Fairview but they said found engine locked up and then Kia said to have it towed to a dealership in Franklin, Tn. I have never had this happen ever in any vehicle. I-??m 70 years old and need this engine to be paid for. I have two tow cost and a diag. From Hall Repair Shop.
Just purchased Kia Sportage 2013 a few weeks ago and everything was just find under under the hood. Yesterday I was driving to work and the car just stalled on me on the highway and started smoking. No warning signs! By the grace of god, i was able to enter to the right lane without losing my live as many were all driving fast around me as I was trying to make it to the side. When I was able to park and I noticed that the oil was pouring out from the bottom.
Traveling at highway speeds, the following happened. 2013 KIA Sportage purchased July 2019 -Started to lose power and loud knocking noise from engine (No check engine light and coolant temps average to make me aware of a problem). The lack and loss of power in any situation with other vehicle at high rates of speed has the possibility of cause severe accidents, casualties, and endangering large groups of individuals. -Pulled off to the shoulder of the highway due to lack of power and car shaking (Very high risk of getting hit). -Had car towed to AAA approved (Kwik Kar). -Mechanic called and mentioned that this specific engine (2.0L and 2.4L) is that the oil pump has defects and will starve the engine of oil with no signs (Such as check engine light). -Estimated cost of repair $8000. -I called KIA and the response was "since I did not take my vehicle in when there was a product improvement campaign that KIA would not repair/replace the engine due to my negligence" (I was never contacted about this "Campaign") and when I would check the KIA website (I checked every 3 months) there were and still are no recalls specific for my VIN.
The contact owns a 2013 Kia Sportage. The contact stated while driving at 70 mph, the engine ceased. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V224000 (Engine and Engine Cooling). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 135,000.
I was driving my 2013 Kia Sportage on the freeway and my car just died on me. Was able to pull over and found out by mechanic that my engine had seized. He said I needed to tell Kia because of all the recalls they had for 2013 vehicles. My car was not part of the recall.
- Menifee, CA, USA
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When I was driving on the freeway, my engine seized on me. Luckily I was able to glide off to the side without being hit. I contacted the Kia corporation which is a horribly ran business. After letting them know I would contact a lawyer if they didn't fix the problem, they decided to replace the engine. Not calling it a recall, though it is doing the exact same thing the recall stated. They are making me pay $3000 labor costs to fix my vehicle, and I believe they should be paying for the whole thing! my car has been at the dealership for two months now and still isint fixed!
My husband was returning home to Oregon from the san francisco bay area and was driving 50 mph on the freeway when the car (2013 Kia Sportage) began making loud knocking noises and immediately lost power. He was in the middle lane of the freeway when it lost power, making it incredibly unsafe and putting him in danger because the people behind him had to slam on their brakes to avoid rear-ending him. It was also very dangerous to try and move the car off of the freeway with other cars going by at 50+ mph. Fortunately, he was able to get the car off the freeway and pulled over whereupon the car died. He tried starting it again and it still had the very loud knocking noise and would not stay on. All of the warning lights on the dash lit up and the check engine light stayed on after he had turned the car off and then back on. After waiting for 3 hours for a tow, the car was finally towed to the closest dealer hilltop Kia in richmond ca. My husband had to wait for close to a week to get the dealer to look at the car and once they did, they came back with an $11,000 estimate stating that the car needed the engine replaced, it was out of warranty because the 100,000 mile warranty only applied to the original owner, there was no recall on this car and Kia would not replace the engine free of cost. We have learned that the engine in this car has a manufacturer's defect and that Kia is not replacing these even though they know it's a defect of their own making. This has been incredibly stressful because the car only had 62,000 miles on it, and we kept up with all of the maintenance requirements. We still owe $3500 on a car that we can't even drive, the lowest we've been quoted to get it running again is $5000 which means that the cost of fixing it is equal to or more than the resale value of the car.
The contact owns a 2013 Kia Sportage. The contact stated that while driving at 70 mph, the vehicle failed to accelerate. The check engine and battery warning lights were illuminated. The contact exited the freeway and stopped by a nearby parking lot. The contact felt that the vehicle was unsafe to drive and had the vehicle towed to her residence. The contact's father inspected the vehicle and noticed that there was an abnormal sound coming from the engine. Stafford Kia of fredericksburg (5204 jefferson davis highway, fredericksburg, va 22408, (888)736-2604) was contacted by phone however, the call got disconnected. The vehicle was not diagnosed nor repaired. The contact mentioned NHTSA campaign number: 17V224000 (engine and engine cooling) as a possible solution to the failure however, the VIN was not included. The manufacturer was notified of the failure and provided the contact with a case number. The failure mileage was approximately 130,000.
The contact owns a 2013 Kia Sportage. The contact stated while driving 70 mph, the RPM started fluctuating with several unknown warning lights illuminated. The vehicle started to decelerate. The contact pulled over to the shoulder of the roadway and turned off the vehicle. The vehicle failed to restart. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic stated that all the engine oil had leaked out of the engine. The vehicle was then towed to nalley Kia (7849 mall pkwy, lithonia, ga 30038) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 124,344.
At a freeway off ramp stop sign my 2013, Kia Sportage engine died and could not be restarted.there are 70,000 miles on it. The car was towed to my mechanic. Investigation determined that the motor bearings were defective. This is the exact problem for which Kia is having a recall. Kia denied my claim saying my VIN # was not one approved for recall.they claim that my car was not manufactured at the assembly plant where the defects occurred. Regardless of where my car was assembled, motor bearing failure with only 70,000 miles is Kia's fault. The emotional stress is severe. Kia's stonewalling is very frustrating and the expense (approximately $6,000) is backbreaking.
I was driving home on the highway at approximately 60-65 mph, when a loud knocking noise started from under the hood of the car. The car suddenly died and we were able to merge out of traffic. Once the car died the engine light turned on. The car has 106,000 miles. Prior to this incident it had been serviced regularly, had no lights on, no leakage and nothing to indicate there was or would be a problem with the engine. I called Kia coorperate who claims this specific VIN was not part of the 2013 Kia Sportage engine recalls. There are 42 pages of consumer complaints with this almost identical scenario. Kia should be ashamed of what they are doing to people. This is a huge safety hazard with the vehicle dying suddenly at fast speeds and a huge financial burden. I am being quoted more then the value of the car to replace it with a used engine. Which very clearly will also have issues as these engines are faulty.
The contact owns a 2013 Kia Sportage. The contact stated that while his wife was driving at low speeds in traffic, several unknown warning lights illuminated, and the vehicle stalled. The contact's wife attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to youngblood Kia (3525 S campbell ave, springfield, mo 65807, (866) 825-9532) and diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred. The contact mentioned NHTSA campaign number: 17V224000 (engine and engine cooling) as a possible solution to the failure however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage approximately 70,000. The VIN was not included.
My wife was driving in traffic and vehicle lost power to everything.luckily she was in a position to pull into a parking lot. After the vehicle stopped she was able to start it again. This happened to her twice while trying to get home. I told her to get it home and make a service appointment. She told service department that since it was in we wanted all recalls dealt with. They only found two recalls( charcoal canister/ undercoating) we had them run a diagnostic test $150 and we were told they found nothing. On the return trip from the service department my wife calks again and said the vehicle completely shut down again! I went to see if I could help and found the vehicle with a trail of oil behind it and about 3 quarts of oil underneath. I called the dealership and they said to tow it to them. The next morning I call and decided to make a in person visit to speak with the service manager. After I tell him what happened he makes no mention of any engine recall. I informed him there was with the engine. Then he tells me there is a recall with the 2.4 gdi engines and not fir the 2.4 mpi engines. This Sportage has 70K miles on it. Still pending a call back about what they discover the engine may be replaced or not. This needs further investigation about the 2.4 mpi being included in recalls.
The contact owns a 2013 Kia Sportage. The contact stated that while driving approximately 65 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle coasted to the side of the road and shifted into park. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that metal debris was found in the engine. The contact contacted oakes Kia (2900 burlington St, North Kansas City, mo 64116, (816) 474-2900) and was informed that there was a total engine loss due to metal debris found in the engine which created a hole in the piston. The dealer had not diagnosed nor repaired the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 94,000.
My boyfriend and I were on my way to gatlinburg for my birthday weekend. Just made it into knoxville when my dashboard lights came on and the engine made a loud knocking noise and stopped. We barely made it to the side of the interstate (the left lane of I-75 in knoxville). My boyfriend stated that the engine just threw a rod. We waited 2 hours for a tow truck with tdot behind us for an hour and 1/2 for that. There was oil all over the road. We finally got towed to the Kia closest to us. They ran my VIN and stated that isn't part of the recall because my engine isn't the gdi engine. So, even though 2013 Kia Sportages are all having engine failure without warning in potentially dangerous situations for all of Kia's customers, Kia is doing nothing about it. My boyfriend works as a mechanic and submitted a pa and it was denied as well. If there are more than 100 customer's having issues with the same engine, then there should be a recall. This looks bad on Kia, and it looks bad on the NHTSA for not issuing the recall due to safety. Had any of the numerous 250 complaints I have seen so far not been able to get out of the road, due to no warning, then I'm sure there would be a recall. But it shouldn't have to come to death before a recall is issued.
My family and I were driving on highway 191 by milepost 93 when all of a sudden the engine started making a slight whirling noise and started to lose power. We were ascending a little hill and almost didn't make it up the hill. We had to pull over and get off the road as far as we can. The place where the engine decided to give us problems was near a very dangerous blind spot. As the Kia slowed down, a semi almost reared ended us because of the sudden decelerating speed. There was no sudden vibration or anything else out of the ordinary. I had to call the san juan county sheriff's dispatch unit to get some assistance. The sherriff came out and noted that the Kia was in a dangerous location and that a tow truck was reroute from moab, ut. When I tried to start the Kia to show the sherriff that it was dead, there was a loud knock and the engine died, and hasn't turned on since. Since I've owned the Kia, there has never been a problem at all. The engine ran smoothly and the rest of the Kia was in top top shape.
I was driving my vehicle on cruise control at 77 mph on I-95 with my entire family. The engine just shut off and the engine light came on along with all of the other lights on the dashboard. We had to try to pull over without causing an accident and make it to the side of the highway in which we could safely wait for help. The Kia dealership in St. Augustine (family Kia) did not acknowledge the tsb pi1803Y/Z (rev4) or offer this to me. I believe that Kia should be concerned about keeping the consumers feeling safe in their vehicles and give us a reason to recommend the Kia brand. There are several complaints online about this issue. Kia needs to make it right for me and for other Kia consumers.
My mother 2013 Kia Sportage LX just stalled out which drive down the road my mother is 80 year old if two gentleman did stop and push car off the road she could of been killed the car start smoking one gentleman called me I picked her up and had the Kia road side towed the 2013 Kia Sportage towed to the dealership they told us that the motor was blown up and we would have to buy a new motor this vehicle had no sign of the car motor would blow up all maintenance has been made on this car why would this happen this call had no recalls why she owes money on this car and now after 14 month of having this car the motor just blows up this is unfair that now she has no car but is paying 3300 prr month for her car payment car motor do not blow up the car is at daytona beach Kia we have been waiting for Kia manufacturer motor to return a phone call about this car no one knows nothing about this car I would like you to get in touch with this company so we know what to do maybe we need an attorney I just do under whey the NHTSA would not help in this problem and why would you let this become a big problem people could be killed this was plamcoast parkway I have already filed a complaint against this manufacturer and found other complain about this car almost all withthe same VIN.num please contact me about what nexts [xxx] or phone number [xxx]I hope you do help thank you. Why was this car recalled you have 246 complaints on the 2013 Kia Sportage LX VIN no. [xxx] the other complaints have the same VIN but the last 4 digits are blocked this is problem for us. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I was driving at 45mph, went into the opposite lane to pass a vehicle and the engine revved into the 7000rpm range, all the lights came on in the dash, and it immediately lost power. I pulled to the side of the road and the engine stopped. I tried to restart the engine and it wouldn't even crank over. No warning lights had come on prior to this and my oil is changed regularly. The engine is now "locked" up. I am reading this has been a frequent problem, but my vehicle VIN shows no recalls. This was on a 55mph highway, while passing at approximately 55mph.
A D V E R T I S E M E N T S
- Nunnelly, TN, USA