This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Kia Sportage. While driving approximately 60 mph, all the warning indicators illuminated, the power steering seized, and the engine failed. The contact coasted the vehicle to the side of the road and white smoke emerged from the engine compartment. The vehicle was towed to an independent mechanic who diagnosed that the engine seized and needed replacement. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure and provided case number: 13361451. The vehicle was not repaired. The approximate failure mileage was 80,600.
The contact owns a 2012 Kia Sportage. While driving, the contact heard a knocking noise coming from the engine compartment before the vehicle stalled. The vehicle was towed to an independent mechanic who diagnosed that the engine bearing rod damaged the engine. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). The local dealer was not notified. The failure mileage was 206,000.
Vehicle engine light came one while driving, had loss of power and engine began to shake and had a loud knocking noise. Pulled over to side of road and had to have the vehicle towed to Kia dealer. Upon evaluation I was notified that a new engine was required. Vehicle only has 63,964 miles and as a second owner, it is not a warranted item. Engine replacement estimate is $6390 plus tax.
The contact owns a 2012 Kia Sportage. The contact stated that the vehicle was stalling while being driven then did not start at all. The vehicle was taken to the dealer matthews Kia of cartersville located at 595 E main St, cartersville, ga 30120 (770) 386-8400 and they told the dealer that the vehicle needed a new motor. The dealer informed that the engine needed to be replaced and that there were no recalls for the engine. The vehicle was taken to an independent mechanic who replaced the starter to get the engine restarted and got an oil change. In addition, it was informed that the oil pan needed to be replaced. The vehicle drove a short distance from the oil change location and the motor burst into flames underneath the hood. The front motor compartment under the hood was damaged. The fire was extinguished by the contact. The fire department was called and filed a report. No police report was filed and there no injuries reported. The vehicle was towed back the used dealer (unknown dealer information). The failure mileage was 123,000.
The contact owns a 2012 Kia Sportage. While driving between 70 and 75 mph, the vehicle shook violently and made a loud rattling noise. The contact coasted the vehicle to the side of the road and the check engine and oil warning indicators illuminated. The vehicle made a loud popping noise and then stalled. The vehicle was towed to the contact's residence and then towed to westgate Kia (10956 star rd, wake forest, nc 27587, (919) 263-3061) where it was diagnosed that the engine threw a rod and burst the oil pan. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 13316136. The approximate failure mileage was 91,942.
I was driving to work and my car stalled and just stopped accelerating so I pulled off and got it towed to a shop and they told me it was the whole engine. There is a recall for my 2011-2013 Kia Sportage but our VIN isn't covered because the engine was purchased from a different warehouse they said. It's just frustrating because our car is the right year, make, and model for the engine failure recall. It it isn't covered even though the exact same issue happened that happened on other 2011-2013 Kia Sportages. It was very dangerous as I was on the highway and am pregnant and now my husband and I are at a loss of what to do. We've only had this car for 3 years and still owe money on it but need a whole new engine for it.
The contact owns a 2012 Kia Sportage. While driving approximately 45 mph, a popping noise was heard coming from the engine compartment. After stopping the vehicle, oil was discovered under the engine area. The vehicle was towed to an independent mechanic, but the cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 80,000.
While driving a ticking noise and loss of power was occurring. Ticking became louder, engine stops while in the lane. Didn't quite make it completely into the shoulder. Was on interstate 40 leaving albuquerque. Called 911, they told me to stay in car. Trucks and traffic were to heavy to even get out until the highway patrolman arrived and he blocked traffic with his lights. He stated this was the worst place to possibly break down.
2012 Kia Sportage with DOHC engine.wife was on a business highway when all the sudden the made a rattle sound from under the hood then the motor started making a loud knocking sound then it started loose power.there was a recall on 2012 Kia Sportage with a different engine recall 17V224000 a maching error in the bearings which will cause engine seize and possible crash.only 109426 miles on it. Sounds like possibly the same issue as other engine had.
The contact owns a 2012 Kia Sportage. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic, but the cause of the failure could not be determined. The vehicle was then towed to finnin Kia (4355 Dodge St, dubuque, ia 52003) where it was diagnosed that the connecting rods failed and needed replacing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 81,000.
Purchased Dec. 2018 used. Drove 10K miles and no indication of a problem. Had a window motor repaired in July. Picked car up on Friday. On Monday, knocking sound started occurring in engine. On Tuesday, it was worse so drover straight to Kia dealership. It lost power on a major highway so I got over to the right. Made it to the dealership exit but car died on a major street in front of dealership. Finally got it started and turned into parking lot. Two weeks later I was told it needed the engine replaced. There is only 106K miles on it. Bought for daughter that will start driving in September. Spent all my savings. They said 3900 plus labor for used motor or 6500 plus labor for new engine.
The contact owns a 2012 Kia Sportage. While driving approximately 30 mph, the oil pressure and temperature gauge indicators illuminated, and the vehicle made a knocking sound. The contact pulled the vehicle over to the side of the road and had it towed to her residence. The contact called dick hannah Kia (3400 ne auto mall dr, vancouver, wa 98662) and was informed that the vehicle exceeded the mileage to be repaired per NHTSA campaign number: 19V101000 (engine). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 104,000.
2012 Kia Sportage. Consumer writes in regards to engine safety recall. The consumer stated the engine turns over but, won't start. The manufacturer and dealer were notified. The consumer was initially informed the vehicle would be repaired under recall but, then was informed it would not be covered due to the vehicle no longer being on the dealer's lot.
Driving on a southern California freeway on July 28, 2019, the engine of our 2012 Kia Sportage suddenly stalled. Brought it to the garden grove Kia dealer the next day and met their service advisor martha gudino. She promised that the dealer would let us know by 2P what the issue was. She didn't call until after 4P with bad news: A new engine was needed for the princely sum of $9,087.60 plus tax! in hindsight, we now know that martha was probably huddling with management on a strategy of disinformation. Not only did she not mention that there was an oil leak recall on this model but she said nothing about the ongoing class action suits, the car fire reports, and the 21 engine complaints lodged on carcomplaints.com. When we picked up the car the next day, I, of course, mentioned the class action suit filed by andrea smolek and the numerous complaints mentioning exactly what our service advisor had described: "oil was black and slight sludged [sic]. oil control valve (ocv) had sludge and metal shavings." The service manager ' gudino was nowhere in sight ' remained silent about the issue and just collected his $129 for the diagnosis, which would have been refunded had we forked over that $10,000 they wanted for a new engine. We didn't pay and had the car transported back to las vegas.
While driving vehicle began to rattle in engine compartment, lose speed and the check engine light came on. My daughter pulled the vehicle into the median and stopped the vehicle. Upon arriving at the vehicle, I cranked the car to see what was happening, vehicle is making a rattling sound, no warning lights other than check engine light came on, water temperature is good. Vehicle gave no indication that motor failure was imminent during previous day's driving. I drove the vehicle over to the side of the road and called for a tow truck. Vehicle was taken to local auto repair shop; where their diagnosis determined that the engine needs to be replace. Vehicle has just over 108,000 miles, oil changes performed regularly. Investigated recalls of Kia motors, engine has recall from manufacturer and NHTSA. Manufacturer's recall number: SC174; NHTSA: 19V101
The contact called on behalf of the owner of a 2012 Kia Sportage. While driving approximately 60 mph, the contact heard a loud knocking noise coming from the engine and the vehicle stalled. The contact was able to restart the vehicle and drove to Kia of vacaville (located at 651 orange dr, vacaville, ca 95687, (707) 392-4623) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). The manufacturer was informed of the failure. The approximate failure mileage was 104,000.
While driving into a parking lot, check engine and key light turned on. I pulled into a parking spot and turned the car off. Temperature gage was reading normal, I tried to turn the car back on and nothing but the battery operated systems turned on. I had it towed to the nearest shop where they started with replacing the starter; which appeared to be burnt. Once the new starter was installed, the mechanic tried to start the vehicle and, again, nothing from the engine - not one sound. They said the engine was seized. I then had the car towed to my local Kia dealership. The dealership charged me $150 to do nothing more than try to start the car; which I already explained to them would not start due to the engine not responding. They said they couldn't investigate further than that to find out what caused the engine to fail and said I would have to appeal their decision by calling Kia Consumer Affairs. Kia Consumer Affairs opened a claim and stated they will get back to me with a decision in 3-5 business days; however, I'm unsure how they will be able to make a sound decisions regarding replacing my engine without doing their due diligence to identify the root cause of the issue. I have always been on top of preventative maintenance for this vehicle, there has never before been any incidents that would lead me to believe this engine was on its way out. At 133K miles, there is no reason, other than internal defect caused during the manufacturing process; that could have caused this issue.
A D V E R T I S E M E N T S
- Aurora, CO, USA