This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Kia Sportage. The contact stated that while driving 55 mph, the vehicle stalled. After stopping the vehicle, the vehicle would not restart. The vehicle was towed to an independent mechanic who diagnosed that the engine was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA campaign number 17V224000 (engine and engine cooling). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 111,000.
Very well maintained vehicle. All the sudden engine started knocking loudly and it didn't want to go very fast when I pressed gas. I was able to get it off the road. Vehicle had 144K miles. Repairman said the engine needed to be rebuilt or replaced. Quoted 5K which is more than the vehicle it worth. I see this is a common problem with this model vehicle. My VIN number is not included in the recall.
The contact owns a 2012 Kia Sportage. The contact stated that while coasting into a fueling station, there was an abnormal sound coming from the engine of the vehicle. The vehicle was turned off and restarted and the noise was still present. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the connecting rod failed and needed to be replaced. The vehicle was not repaired. A dealer was not notified of the failure. The manufacturer was notified of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.
Driving North on I-75 and was passing, went to move back over the to the right lane and a noise and then black smoke and oil all over the freeway, pulled to the side and engine was dead and seased.
My 2012 Kia Sportage has a theta 11 engine that blew at 73000 miles on it. The reason your car is not apart of the recall because my engine is mpi theta 11 engine. How can we get Kia to re word and say all theta 11 engine should be recalled?
- Thorndale, PA, USA
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Driving westbound on I70 on June 3, in warrenton mo, my 2012 Kia Sportage suddenly lost all power at highway speed. I quickly pulled off the highway as the engine shut down and I coasted into a gas station. The car would not restart. I hired a tow truck and had the Sportage towed 45 minutes away to jim butler Kia. The next morning, the service manager informed me my engine had siezed and needed to be replaced. Kia will not warranty the engine even though they have replaced about 1.7 million 4 cyclinder engines for my model year Kia and other years as well. There is an open recall for my Sportage which I was never notified of for oil leaks that can cause engine failure. I have requested help from Kia but they refuse to help me even though the car is within warranty time and miles but I am the second owner. Other 2nd owners have been covered and had their engines replaced at no charge I have read online many times. Kia knows they had a problem with millions upon millions of 4cyl and 6 cyl engines and replaced them but are for some reason refusing to help me with mine, even though I can prove I did the required maintenance. I was lucky I was able to pull off I70 without being rear ended by one of many 18 wheelers speeding by. I just want my car fixed like the millions of others like mine were!!
I've 2012 kis Sportage with 67000 miles. Engine just died while driving on the local street doing 35 miles per hour. Kia promised 10 year / 100,000 mile warranty for original owner but they're refusing to honor their promise. I was informed by Kia dealer that the warranty is only good for 5 years / 60,000 miles.
Driving down the highway in our 2012 Kia Sportage with 118,000 miles on it, vehicle decelerated and we pulled over. Engine was still running, turned it off and would not start again. Kia now claims that our engine is not included in the recall for this issue and wants $7000 to fix it. This is bull crap. They have known problems with Kia Sportage engines in this time frame. They are picking and choosing what they want to fix and in the meantime trying to get money for a problem they know is going to happen and then claim the VIN number isn't included in the recall. They are crooks and taking advantage of people when they are fully aware there is problem with their manufacturing of the engine.
Only had my 2012 Kia Sportage for 1 year and 7 months and 73000 miles. Driving and all the lights came on flashing. Than the engine stopped. My mechanic said it was part of the recall and I had it towed to the Kia dealership where I bought it. They said call Kia corporate. Back and forth and now a pandemic. Car just sitting at the dealership and still making payments. They said my car is not part of the recall because my engine is a mpi theta 11 engine. Can you please look into the mpi theta 11 engine! and make Kia do the right that and recall the engine. They are still able to sell these cars and make money. And the consumer is in danger!
The Hyundai 2.4L engine (G4kc, G4ke, G4kg, G4kj) belongs to the theta/theta II engine family. It is a 2.4-liter four-cylinder gasoline engine with multi-point or direct injection depends on the generation and in which vehicle it is used. Like other engines, Hyundai shares this power unit with Kia brand. The 2.4L is very similar to the 2.0L version of the same theta series, with slight differences due to the increased engine displacement and internal loads. The engine has aluminum open-deck cylinder block and aluminum cylinder head. The increased displacement was achieved by installing a new crankshaft with 97 mm stroke (two-liter engine has 86 mm stroke). The cylinder bore is also larger. In this case, the engine got new pistons with a diameter of 88 mm (instead of 86 mm pistons). The cylinder head has 4 valves per cylinder (16 valves total) and double overhead camshafts (DOHC). The crankshaft drives the intake and exhaust camshafts by using a timing chain. The first theta engines use the continuously variable valve timing (cvvt) for intake timing only. The later generation, theta II engine, is equipped with the variable valve timing system cvvt on both camshafts. There are not hydraulic lifters/tappets in the valvetrain of the 2.4L engine; it uses shimless bucket lifters (clearance adjustment is required about every 60K miles). Most of Hyundai's and Kia's 2.4 engines are equipped with multi-point fuel injection (mfi or mpi). The newest engines, named as 2.4 gdi, have direct injection.
Driving vehicle on the freeway (I-80) at 65 miles an hour to work from my home and the vehicle started shaking and lost power. I immediately pulled to the shoulder of the road and called a tow truck. The vehicle was towed to the dealer and was diagnosed with lower engine failure. Kia corporation has a recall on 2012 Kia Sportage for lower engine failure but the corporation told me that my vehicle is not affected by the recall.
Driving on a bridge ar 40 mph where all the sudden the engine lost all power and locked up on a busy birdge. When this happen the car lost all engine power will not crank smoke was comeing from the starter. Car engine has proper oil, proper oil level. Had the car towed and the shop said the engine is locked up and that Kia has a huge engine problem.
The contact owns a 2012 Kia Sportage. The contact stated that while driving at 60 mph, an abnormal sound was heard coming from the engine before the vehicle stalled. The check engine light illuminated after the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The contact linked his failure with NHTSA campaign number: 17V224000 (engine and engine cooling) however, the VIN was not included. Ricart Kia (4255 S hamilton rd, #210, groveport, oh 43125) was contacted and informed of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.
Hi, on 04/24/2020 while driving on the highway at 60mph my Kia broke down completely and lost the acceleration, a lot of oil was dripping from under the Kia, and a lot of smoke came out from the hood. I brought my mechanic and confirmed me the engine blew out due to an oil leaking. I send the SUV to Kia dealer in cerritos, ca as it had an open recall due to an oil pan issue. They just notified me the dpsm manager review my case and declined repairs under warranty. All that info was provided to me by victor representative at Kia dealer. And I requested via email a report of the reason from the refusal to repair the engine. Victor did not provided me no report and just texted me it was due to a connecting rod that went through and block, and it was a lack of lubrication. That sounds hard to believe from my side and my mechanic as no engines fail due to a connecting rod issue. That's for I'm submitting this claim. I had a case number just incase is needed #13629204 and my contact info is per below if you need to reach me. Name: [xxx] tel# [xxx] email: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2012 Kia Sportage. The contact stated while driving 60 mph, the vehicle decelerated independently and ceased with an abnormal sound in the vehicle. There was no warning light illuminated. The contact restarted the vehicle however, the failure persisted. The vehicle was taken to ferguson Kia located at 1501 N elm pl, broken arrow, ok 74012, to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 109,000.
The vehicle has 85447 miles. Driver was driving down the road when they heard a loud clanking noise followed by a complete failure and seizing of the lower engine mechanism. All this occurred in a few minuets time span. The car was in motion on a rural hwy when the engine seized. Car and driver were stranded on side of the hwy requiring the need to be towed. Upon research, I believe this is related to the current scv147 or 17V224000 recall. Kia motors recall line was contacted and they stated that this car is not listed as part of the recall listed above. The description of events of other drivers leads me to believe that this is similar in nature. I believe this should be researched further and the current recall should be expanded. The vehicle acts as if the lower bearing gave out prematurely.
Before this happened thought I heard a slight tapping sound like a rocker arm but didn't hear again day or two before as I would top a hill left my home. A couple of days later while driving on a city street in traffic engine died or shut off. Behind another car I had to turn out of my lane to avoid the rear-ending vehicle in front with no power steering struck a curb to my left oncoming lane coasted back on road crossed both lanes to the right finally coming to rest in small gravel lot of closed building. Put car in park and tried to start would not turn the engine over. I thought I damaged starter when I jumped curb. That night had towed to my home less than five mins away $90 bought starter puton tested old one, no good. Probably from trying to start over and over. Finally got motor to turn over sounded ok. When for test drive then motor made large knocking noise, I shut off quickly, had towed to mechanic shop.they inspected and determined motor had internal damage. $52 quote to replace motor $9,000 generally speaking conversation over the phone.(weekend) Monday missed work no car. $27 hourly 8 hours. I had car put on trailer carried home following weekend $60. I bought this car new in 2012 had oil changed at first until Kia stripped out my drain plug and didnt tell me. So did it myself from then on. Never had one issue with this car untill this in one day.
Got a call from a guy named colloto, Kia corporate today. He said that they got my complaint from NHTSA. And that if my 2012 Kia Sportage engine gets recalled I would get a certified letter in the mail. That was it. Ok so you got my complaint. Now what?? I have been going back and forth taking to the dealership and Kia corporate. Nobody knows anything, pointing fingers, getting the run around. Absolutely no compassion a no resolutions. Kia is getting away with not recalling my car because my engine (DOHC mpi theta-ll)! Kia is saying it has to be gdi theta ll. I have never felt so let down by a company! they absolutely know what they are doing is criminal. My daughter could have been killed when the engine blew! she is only 20 years old. I don't understand how they could sell us a car that they knew was a ticking time bomb. Even if it does get the recall, I would be afraid that the dealership would not fix it correctly. They are mad that we are not opting to just buy another car to fix the problem.
A D V E R T I S E M E N T S
- Elmwood Park, NJ, USA