This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Saturday December 8, 2018 leaving gatlinburg 2 hours out at 10:40 on the interstate returning to murfreesboro, tn; kiara call me stating her truck was making a ticking noise and was losing power. She went on to say that it had stalled out and died on the side of the road for about 10-15 mins. It then crank back up and seemed fine but the tick noise was still there, so she proceeded onward. So then I got another call from kiara about 45 min to an hour later, just getting into cookeville, stating the truck was now making a knocking noise along with the ticking but seemed to be a bit sluggish every so often. Unsure of what the case may be with the truck, I advised her to pull over and check the oil and see if it may need some additional oil put in it. So she did and added a little oil to see if it would either quiet or cease the noise, it didn't. so I then told her to leave the truck at the gas station and we'll figure out how to get it home the following day. So that following Monday I rented a truck and trailer from U-haul and decided to go pick up the Kia Sportage to bring it back home. After listening while loading it up, I could tell it was nothing good going to come from this ordeal. Due to our financial situation when we got home there was nothing at that time that could be done pertaining to the vehicle, so we left it parked on the parking lot where we live until we had the necessary funds to get the vehicle properly diagnosed. My mother, eugenie called the Kia customer service number on Jan. 16, 2019 to see if there were any recalls on the vehicle because of the issues that kiara was having, but she was told that kiara bass could call them back to file a complaint, and that would get the ball rolling, but the vehicle would need to be taken to the dealership to be diagnosed of the problems. The vehicle is not driveable due to fear of a breakdown on the road.
My vehicle makes a ticking/knocking and grinding nose. It runs really hard and is sluggish. The check engine light is on. It has also stalled and turned off on its own from time to time. It jerks as well, but not consistently. All of these occur while in motion.
I had been hearing a strange noise when pushing the brakes since August 2018, I had a lay person look at it who stated it was the wheel bearings and should be replaced. I took it to Kia as I was still under warranty for 20 more miles and they said it wasn't the bearings and they could find no problems at all with the car. On Feb. 20, 2019, 6 months later, I was driving with my son on the highway and started to hear a loud knocking noise at the base of the windshield under the hood and the speedometer started to falter. I tried accelerating and the knocking increased and all the lights on the dash went on and the speedometer began falling. I hurried to get over and off the highway as the smoke and burning smell was engulfing the front of the car. It completely died as I rolled to a stop with smoke pouring from under the hood. I towed it to Kia who said they would do a diagnostic for $145. The tow driver gave me a lemon sized chunk of metal stating it looked like a piece of the oil pan as the flatbed was covered in oil. I had to call Kia the next day to get a diagnosis. They said they didn't do one because just from looking at the hole in the oil pan, they could tell it had blown an engine rod. I was informed that even though this was a recall event because my VIN was not recalled they would do nothing for me.
The contact owns a 2012 Kia Sportage. While attempting to stop, the vehicle shut off without warning. The vehicle was towed to horne Kia (480-725-5220, located at 1465 E motorplex loop, gilbert, AZ 85297) where it was diagnosed that the engine seized and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.
On the way to Florida on I-95 when my engine failed putting me and my family in harms way I have currently been without my vechicle since 9/4/2018 and Kia has promised me multiple dates of when my vehicle will be fixed and it has yet to be fixed
- Pooler, GA, USA
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Premature bearing wear in engine. Bearing broken, hole in the engine. Car cut off in the middle of the highway and started leaking oil. Had to manually push vehicle onto the side of the road to safety. There is a safety recall for this make/model/year but not for this specific VIN number.
I bought my Sportage used with 102000 miles on it. I drove it for 4 1/2 monhths [4100 miles]. I was on the highway when it started to stall. Then it started making a loud tapping noise. I had it towed to the Kia dealer and the engine is no good. I need another one, but my VIN is not on the recall because it's a 2.4L and only the 3.0L for this model is recalled. Even though the 2.4L in the sorento is on the recall list. I'm waiting to hear what I can do but they ought to give me an engine since it is recalled on other Kia. At this point I'm railing because I spent $9000 for 4 months of use if they don't give me an engine.
While driving my car, it began to slow down and drive really strange. All of the sudden it cut off. I never had an engine problem, I do the scheduled maintenance on the car. My car would not turn over. I took it to car max the place where I got it from and they thought it was the starter at first. Upon doing a diagnostic test, they realized the engined seized. This came out of nowhere, the car was running perfectly fine. Kia stated they could not fix it because it was not involved in the recall. They won't even look at the car. My car is doing everything that everyone stated happened to theirs, and it was covered under the recall.
My daughter was driving on the interstate at about 70mph when engine seized. She was in the left lane but thankfully managed to get into the emergency lane without being hit by other motorist. Vehicle only had 68K miles on it. Kia does not accept responsibility for this even though it covers other Sportages & optimas with the same engine for same exact problem. Thankful my daughter did not get hurt but she was left with a $5,500 bill that we had to pay to fix. Kia needs to expand the engine recall to all of the engines and now they are recalling some for a fire hazard. Kia needs to step up before someone is killed!
While driving the vehicle, the motor started to stall at highway speeds and making loud knocking noises. Once the vehicle was pulled over to the shoulder of the road the vehicle died and would not start. There was no sign of over heating or any other damage. No warning lights appeared until right before the motor died and only then the check engine light appeared. We had the vehicle towed to a local service shop and the technician and mechanic informed us that the motor would need to be replaced. He informed us that the same motor family was under recall from Kia but only the 'gdi' model not the 'mpi' model, which this vehicle is. They also informed us that the diagnosis and issues are in both motors from the 'theta II' motor family in their experience. The vehicle currently has around 114,000 miles and has always been maintained and kept under recommended maintenance schedule.
I had my engine replaced from the recall in December 2017. I was driving my car home from work and the car caught fire two weeks ago. I read articles online that there have been other Kia from 2012 and ofhe years that had engine fires.
The contact owns a 2012 Kia Sportage. While driving approximately 70 mph, a knocking sound was present coming from the engine and the vehicle began to lose power and stalled. The vehicle was towed to Kia of auburn (1687 S. college St, auburn, al) to be diagnosed, but the cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 106,000.
Transmission went at 120,000 miles. Dealer repaired for $3,000. Car was given multipoint inspection, all ok per dealer. 3 days later my son was driving, in motion and without warning car stopped dead. Towed to local garage, engine is seized. Not part of the current recall. Not repairable except for engine replacement. Also noteworthy is that the dealer wrote the mileage on the service recipet at 98K miles not 120K.
I never experienced any problems with this car, nor no warning light indicating a problem. Oct. 2018 while driving, my car just stopped. I had two mechanics look at the car and they both said I had a engine problem. Called Kia and a customer service agent stated that my VIN was not part of a their recall. I noticed online several complaints with their Kia Sportage engines. My big problem is I still owe on this vehicle.
Took this Kia into my dealership to have a check engine light looked at and it has the exact same problem as recall number 17V224000. The service department told me that barings in cylinders 2 and 3 are going bad and that there is metal shavings in the oil pan. Exactly like the recall that my VIN in apparently not part of.
2102 Kia Sportage 2.4L with the theta II engine; engine failure with 74,000 miles. On March 10, 2018 driving from athens, Georgia to orlando, Florida on I-95 South. At approximately 2 pm in the afternoon, on a clear day, going 70 mph in the left most lane of the interstate, the engine suddenly started shaking and knocking then seized and slowed to a crawl. Very carefully had to get over three lanes to the shoulder in heavy traffic.we had never seen an engine light, or any other warning come on in the car prior to that time. Regular maintenance and oil changes had been performed. This is the same engine that is under recall, but the VIN does not fall under the recall. 'in doing more research we have seen that there are a huge number of 2012 of Kia Sportage and other Kia and Hyundai cars with the theta II 2.4L engine that have failed which do not fall within the recall SC147 service campaign. The overall issue is that our car's engine failed in the exact same way that those in the service campaign failed and with only 74,000 miles. 'on carcomplaints.com alone out of the over 100 most current complaints for the Kia Sportage, indicated they had engine failure. Because their VIN did not match the manufacturing plant they were not included in the recall. The most disturbing part of this is that most of the failures occurred at higher speeds and could have resulted in loss of life. 'how many of these cars with these engines were involved in car wrecks, were totaled and it was never discovered that the cause of the wreck was engine failure" could any of those resulted in deaths"
My well-maintained Kia Sportage engine spontaneously seized causing complete loss of the vehicle. After providing all maintenance records, Kia refused to replace the engine to spite it seizing for no reason.
On 11/09/2018 our son was driving home after visiting his father in the hospital.he called and said the Kia had began shaking and the engine light came on so he immediatly turned into a parking lot.the car made some loud noises and completly lost power before he could park in a space.this was around midnight and he is a teenager so he was really upset.as I was at the hospital with his dad he called a friends parent to pick him up.the next day we had car towed to Kia dealer.the following week the dealer called and said engine was unrepairable.as soon as my husband was released from hospital we went to dealer on the following Friday and got quote of over $5000 to fix with a new short block engine.of course our VIN is not included in the recalls of this engine but we feel certain this failure is the result of Kia faulty engine.this car did have 144,000 miles that were interstate commuter miles and I had always kept the oil changed.prior to this the only thing repaired was the radio and a new battery.there was zero warning of any approaching problem with the engine.it did not use oil, drip any fluids or give any indication anything was wrong. Fortunalty this happed late at night with no traffic and not to me during my daily interstate commute.
March 2017 (89500 miles) check engine indicator was on. Was experiencing engine vibration at high rpms, vibrations when shifting, and loss of engine power. Kia dealer replaced timing chain. July 2017 (94156 miles) engine idling loud and rough, engine whines out, would not shift till reached high rpms. No engine light indicator at this time. Kia dealer service advisor could not duplicate any concerns. After scan performed on vehicle, no codes thrown, suggested down stream catalyst be changed after after further inspection. We had catalyst replaced at muffler shop. The shop indicted that the catalyst was not faulty. December 2018 (113000 miles) engine vibration turned into engine knocking, decrease in power, continue to shift at high rpms. No engine light indicator. Return to Kia dealer, informed by dealer that we need a new engine. I feel my engine troubles begin in March of 2017, while under warranty, and was not diagnosed appropriately by the dealership. Leading to an outofpocket expense for an engine.
A D V E R T I S E M E N T S
- Murfreesboro, TN, USA