This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2008 Kia Sportage. The contact stated while driving 40-45 MPH, the check engine warning light illuminated, and the vehicle was shuddering. Additionally, the contact stated while driving on another occasion, the vehicle experienced brake failure, which nearly led to a crash. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact decided to total the vehicle. The vehicle was totaled. The failure mileage was approximately 117,000.
The contact owns a 2008 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V800000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Kia Sportage. The contact stated that while driving at undisclosed speeds, the brakes locked up. The contact removed the fuses. The contact called the local dealer, but the vehicle was not diagnosed or repaired. While his daughter was driving, an abnormal dinging sound was detected. The contact changed the calipers and noticed that the ABS box was stuck. The brake warning light was illuminated. The contact put the fuse back in the vehicle. Additionally, the vehicle was leaking brake fluid. The vehicle was taken to the local dealer, who stated that the brake pedal was soft and not to drive the vehicle. The dealer informed the contact that the parts were not available. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 22V800000 (Service Brakes, Hydraulic). The manufacturer was not contacted. The failure mileage was approximately 123,000.
The contact owns a 2008 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V800000 (Service Brakes, Hydraulics); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer and the contact was informed that the vehicle needed to remain in dealer possession since the vehicle failed a safety test related to the recall. After several failed attempts to reach the dealer, the contact was informed that the part needed to repair the recall was discontinued and that she could pick up the vehicle. The manufacturer was notified, and a case was filed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. The vehicle remained in the possession of the dealer. The failure mileage was unavailable. Parts distribution disconnect.
The contact owns a 2008 Kia Sportage. The contact stated that the brake lights illuminated when the brake pedal was not being pressed. The contact also mentioned that the electronic stability control light illuminated. The dealer advised that NHTSA campaign number 13V114000 (exterior lighting, service brakes, hydraulic) was performed but the failure was not corrected. The failure mileage was 48,000 and current mileage was 51,000.
- Springfield , VA, USA
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Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) purchased Kia Sportage XL on 5-22-2008 with ABS brake system; during the subsequent winter month, I applied brakes and was unable to control steering; front wheels appeared to be locked in straight position; car continued skidding through intersection, despite application of brakes. Took car in to Kia (ed napleton) in elmhurst a couple times, but was told it was a normal function of the ABS system, and I had to increase my stopping length to ensure I didn't go through the intersection. It is like guess work, because snow is different from ice and water, and one never knows how the system will react or how far you must apply brakes before getting to intersection, to get the effect you need to make you feels safe and allow the car to stop. I called 18003334542 where I was told to take vehicle in to ed napleton 18663528276 and have system checked; which I did a couple times, but after a while was told I had to get accustomed to the system. Staff at 1-800 number advised to have staff at ed napleton test drive vehicle with me & reproduce motion/action in question, but they said it was normal. I feel very unsafe driving the vehicle during the winter, and have tried not to drive the vehicle as much as I can. I've had nightmares about ending up at loyola university's trauma center, which is subjective, but I'm not working right now and can't work on getting a different vehicle. Dates: 8-15-08 (jd power evaluation completed); 12-1-08 8am (car in for brake check); 12-3-01 (again); 12-10-10 called 1800 number re: Brakes; 12-12-10 called 1-866 to get appt & have brakes checked again 3-7-09 took car in for oil change, spoke to glenn J mungo re: Brake effect, repeated same things others did (that it was a normal response to pressing the brake pedal). Case # [xxx]
A D V E R T I S E M E N T S
- Glassport, PA, USA