This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I previously complained of repeated stuck accelerator pedal. At 179,510 miles accelerator pedal began twisting out of its standard position. An inspection revealed the bolt securing the accelerator pedal and the threaded hole in floor cracked and separated from the floor
I had this issue multiple times. And the dealer couldn't find the problem so they only delete the error. The firs issue is the passenger air bag (airbag light error) the error seems to be the sensor inside the seat.. and the second error the speedometer is not showing the correct speed. The speedometer is reading about 5 mile off.
The contact owns a 2006 Kia Sportage. While driving approximately 55 mph, the power seized and the check engine warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the throttle, radiator, and timing belt needed to be replaced. The vehicle was repaired; however, the failure recurred several times. The manufacturer was notified of the failure. The failure mileage and VIN were unknown.
Right after christmas and before new year's eve I received a phone call from a lady stating she was a Kia representative. My vehicle was part of the recall for the brake switch. About ten days after the call my brake lights would no longer go out even when the vehicle had been sitting still overnight. Than about 3-5 days later my ESC off light came on and now always stay on when the car is being driven. This past weekend I sent a service request online for the brake switch issue to be fixed. I did bunch of research and found out that the brake switch was the one causing the other issues and still can cause more. On 2/1/16 a Kia service employee called and left a message stating that the recall didn't apply to may car. Later on that same day my cruise control stopped working. From all the research I did the brake switch is the cause for all three problems I'm having now. What I don't understand is how can other 2006 Kia Sportages who have had the same issue like me is covered but my car is not.
I am writing this letter, in hopes of receiving some type of direct assistance from your Agency on these safety related deceptive automotive dealers, who continue to play with the life, death and safety of many consumers like myself, it seem like the better business bureau (BBB), is constantly being held powerless, when it comes to consumers complaint(s), those dealership are always given the go ahead and then permitted to carry on these deceptive life threatening safety practices, whenever complaints are file and forwarded to that dealership, they then intentionally fail to comply by being unresponsive within the allowed time given, by BBB calculating the cases will then be drop, discarded, and store away/closed never to be heard from again other to be used as reference for the general public to see the business rating in the BBB web page. What is actually happening; these dealers are purchasing unsafe vehicles within the wholesale automotive (damage and disabled) market, turning around, and cosmetically touching them up and placing them on their lot to be sold and eventually place them back on the road without the consumer ever aware they are sitting in a unsafe dangerous drivable vehicle until it's too late. Some of these discrepancies are much larger, especially when the customer is being discriminated against due to gender, and can't do much about it, because the dealer, now has pitch the issue that the vehicle is safe and has been sold as is clearly forgetting the fact, when this was done with a concealment concept of deception by saying sign here sign there, implying and passing along during the signing process, if any of these hidden malfunctioning problem(s) are discovered within thirty days, contact me personally, then those found issues will be immediately repair. Not enough move to finish this statement.
- Wellington , FL, USA
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As of Saturday my brake lights would not shut off, then I noticed while driving the electronic stability control light kept flashing on and off by itself. And the cruise control was not working properly as well. So I got online to investigate this and found there was a recall for this exact problem with my year and model car. But when I called Kia they stated that my car was not part of the recall and that I would have to pay out of pocket for the repairs, even though my make model was recalled and my car was doing the same thing that was recalled.
I was driving at 55 mph behind several other cars approaching a redlight. The cruise control was set and as the cars ahead of me began to brake, I did as well. The cruise control failed to disengage and I had to stomp on the brake pedal as I manually disengaged the cruise control to get the car to stop. The ESC light was also illuminated. The car had the stop lamp recall done in November 2009.
As of yet there has been no incident other than being notified that there is a safety recall on my vehicle and for over two months now the dealer and the manufacturer who I have also contacted claim that they can not get the necessary parts to replace the defective one. This safety recall is for a defective brake switch which can cause failure of the brakes lights, the car not to move out of park and the cruise control to not shut off when the brakes are applied.
A D V E R T I S E M E N T S
- Medford, NY, USA