This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Kia Spectra. The vehicle was taken to a local repair facility for routine maintenance when the contact was advised that the brakes, rotors and front brake shoes were badly worn and would need replacing. The contact stated that the rotors were scorched and the front passenger side brake exhibited bubbles. In addition, the rear driver side rotor was severely warped. The manufacturer offered to take the liability for repairs to the brake hose but would not assist with any further repairs, stating the failures were wear and tear related. The vehicle was not repaired. The current and failure mileage was approximately 51,000.
2009 Kia Spectra. While driving 20 mph, on snow covered street, applied brake pedal, pedal was firm and car slowing, then the pedal went soft and dropped approximately 1-2 inches and then firmed up again. This caused the ABS to be applied, car would not stop. I was almost involved in a accident as other lane of traffic did not have stop sign. This is approximately the 20th time that when stopping the brake pedal has gone from firm to soft, while soft brake pedal depresses 1-2 inches, and then firms. This causes a delay in the car slowing and sometimes the ABS is activated. I took car to dealership on 3/5/2010, dealer drove car 5 miles and could not recreate the problem.
- North Aurora, IL, USA
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- Vine Grove , KY, USA