This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
195/60/15 I purchased four new tires From Prospect Tire and Wheels on September 23, 2022, with an alignment. In August of this year, 2023, I returned because of an issue with one of the tires, and the alignment. They told me after replacing the most serious issue that all four tires had "bubbles". They weren't willing to do anything except to rotate the "bad" tires to the rear of the car and sell me one other that absolutely had to be replaced. They offered me the contact information for their distributors as they had no idea which one it was they got the tires from. I contacted Cooper about the issue and the representative I spoke to, Julie, said they had no record of them because these particular tires were destined for Mexico? In my response below, I indicate when the tires were first purchased up until now, because I've had nothing but issues with them since.
- Oakland Park, FL, USA
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- Oakland Park, FL, USA