I was shopping at the grocery store and as I am backing out of the parking space, my steering wheel became very very stiff as I cut the wheel to position my car to move forward. I was able to drive forward, but when making a right or left turn the steering wheel was very resistant to the point that I actually had to turn the wheel all the way to right or left to make my turn.on 3/10/2020, I took my car to the mechanic and at first I was told I need the belts for A/C, alt and ps, replaced which I authorize and paid $171.60 tax included. On 3/26/2020 I had to return my car to the mechanic due to same hard to steer problem. I was then told I needed to have my power steering pump replaced which I authorized and paid $353.93 tax incl. Next on 4/7/20 the same problem of steering happened. I took it back to mechanic and was told I needed a rack and pinion (P/S rack), at a cost of $848.63 total, which I paid. I had to take it back for the same problem on 7/14/202 and 8/17/2020 and 9/16/2020. I was not charged the last three dates of repair. I recently google searched for recalls and saw that the 2007 Kia spectre had indeed been recalled. I called 800-333-4542 and was told my VIN num shows no service campaign. I contest their findings I would like my complaint to be investigated. I am also requesting a total reimbursement of $1374.16. Thank you, [xxx]. I look forward to hearing from you. Redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Garner, NC, USA

I no longer have the car, so I cannot provide the VIN number at this time. (I can get it, with some work involved). I have pictures of the car after the crash. I live in rural Iowa. Deer start their rut in October. I swerved to miss a deer, on a two lane road. Went down a 40 foot ditch, nose first. Because the bottom of the ditch was a gully, the front of the roof, the hood, the front lights, etc. Were all destroyed. Not one of their airbags deployed. They are not a part of the news round of airbags, but I want this on record. Again, I can supply pictures, and it will be obvious that at least one of the 8 airbags should have deployed. Please, look into the 2007 Kia Spectra's air bags. Look to see if others have had the same problem. I would appreciate it very much. I am not looking for money, I bought the car for my daughter (when she was six, with the ten year warranty, I intended to pass it on to her, when she got her license..... boy am I glad I was involved in the crash, and not her, seeing is how that is the exact reason why I decided to buy the Kia.

- Eldridge, IA, USA

On my way to work I took the same route that I always take. I was going about 25mph and all of a sudden all of the lights came on ( check oil, battery, emergency brake, tire pressure, airbag, and check engine) the steering wheel completely locked up causing my car to swerve right into a community mail box. My windshield is broken, the front passenger side is off and the two passenger side tires are both flat. When I got my car in March of this year three days after I got it it had started doing this I took it back and it was in the shop for more than 3 months. When they had told me this problem was fixed I trusted that they were right but unfortunately it led me to this... the dealership has not returned my phone call and my insurance does not cover for a rental car. I have 2 children and my job does not pay me enough to just pay and get a new car or pay and have this car fixed. I am very unhappy with the responses about this car. Why would these cars be sold to people.

- Ruidoso , NM, USA

The contact owns a 2007 Kia Spectra. While driving 20 mph, the vehicle veered to the right when attempting to make a left turn. The vehicle flipped over and was destroyed. The road conditions were clear. The vehicle has not been inspected. The current and failure mileages were 600. Updated 06/22/07

- Clinton Township, MI, USA