This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Kia Soul EV. The contact stated that the electrical system had experienced power fluctuations, which reduced the charging capacity of the battery to only 8 percent. The EV warning light remained illuminated. The cause of the failure was not yet determined. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 23V218000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 66,000.
My 2018 kia soul EV has had a significantly decreased range, inconsistent charging, and a check EV light illuminating periodically. All of these are symptoms of the recall. Kia is not only not giving a timeline to diagnose and repair the problem, they are also charging me a "diagnostic" fee for the recall. I cannot just be without a car indefinitely while Kia figures out the issue.
- Eugene, OR, USA
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- Sacramento, CA, USA