This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car rolls with the transmission gear placed in PARK. Kia USA has repeatedly failed to acknowledge the problem or respond to my multiple communications regarding this issue. Kia USA has failed to offer an inspection of the problem. There are no warning lights, messages or other symptoms.
The contact owns a 2017 Kia Soul ev. While driving 40 mph, the vehicle stalled without warning. The vehicle was coasted to the side of the road and restarted. The contact mentioned that the failure occurred multiple times. Also, the accelerator pedal was depressed to the floorboard; however, the vehicle failed to accelerate. The vehicle was taken to Kia of cerritos (18201 studebaker rd, cerritos, ca 90703, (562) 860-2424), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 15,606.
- Long Beach, CA, USA
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- Roanoke, VA, USA