7.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,216 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Kia Soul EV miscellaneous problems

miscellaneous problem

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2016 Kia Soul EV Owner Comments

problem #2

Nov 082018

Soul EV

  • 15,181 miles

A D V E R T I S E M E N T S

The horn and alarm dont work even when I set the alarm theres no beep just flashes and ive press the horn multiple times and it doesn't make a sound this occur during driving and after while I was stationary just to check

- Dover, DE, USA

problem #1

Mar 162017

Soul EV

  • 1,250 miles
Charging port can automatically lock the charging connector, making it impossible to remove without damage occurring, if not done correctly. Of course, this only occurs with the vehicle stationary at a charging station. (I understand this is not unusual on electric cars because it is supposed to keep people from removing it while the car is charging so they can charge their car.) I have owned the car for one month and it has happened two times. Both times, "one" of the many things I tried unlocked it but I'm not exactly sure what resolved it. I have been unable to locate anything in the owner's manual telling about the possibility of locking the charging port and online search has only resulted in others saying they have experienced the same problem but nothing from Kia motor company about what resolves the issue...Nissan leaf owner's manual clearly tells how to lock and unlock the charging port but I find nothing mentioned about it in my Kia manual...roadside assistance only sends a tow truck driver approximately an hour after the call is made and the driver knows less about the car than the owner. I believe there is the possibility this could be a serious problem, in an emergency or not, whether it results in injury to the person or damage to the vehicle.

- Cartersville, GA, USA

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