This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Kia Soul EV. The contact stated that on several occasions while the vehicle was on the charging port, the vehicle failed to hold the charge and only displayed an 83 percent charge. Additionally, the contact stated that when the vehicle was fully charged, the energy percentage display rejected and while driving after a full charge, the percentage displayed at 70 percent after driving approximately 25 MPH. An unknown warning light was intermittently illuminated. The contact then stated that while driving at undisclosed speed, there was a burning odor throughout the vehicle. The contact was concerned for his safety while operating the vehicle. The vehicle was taken to the dealer however, the appointment was rescheduled for diagnostic test on October 18, 2023. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 129,000.
- Lanham, MD, USA
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- Lanham, MD, USA