10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
10 / 1
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2023 Kia Soul seat belts / air bags problems

seat belts / air bags problem

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2023 Kia Soul Owner Comments

problem #3

May 022024

Soul

  • miles

A D V E R T I S E M E N T S

Air bag Replacement Drive AutamticBreaking emergency Replacement system

- Redding, CA, USA

problem #2

Sep 282023

Soul

  • miles
I have had my car to the dealership 3 times and scheduled for a4th time for this same issue. It is intermittent which I realize makes it hard to diagnose however the dealership kept it overnight in 2nd visit to try to reproduce it and they did. When driving, the car will randomly start beeping and errors cycle thru in the dash. It tells me that my braking system needs to be checked then lighting system, airbag system failing etc. It goes thru about 5 or 6 system errors. Not always same sysyems and not going at same rate of speed when it happens. I have been told it isn't a safety issue however they apparently do not know what it is causing it to do that so I'm not sure how they can definitively say that. 1st visit I was told they did a software update and that"fixed the problem". After a few weeks it started again. Then I was told that the front camera needed to be recalibrated. 3 weeks after that when the part arrived I was told that fixed the issue. A week later, It is again intermittently alarming while driving. It is very distracting not to mention scary when it happens. The fact that the part was backordered for 3 weeks that they thought would fix it leads me to believe it is happening to a lot of kia cars. It is also on some online forums where others are talking about the same issue. My car has less than 5000 miles on it and I have owned it for 9 months. I am afraid to drive it because it scares me when this happens. This has been ongoing since June.

- Prospect, CT, USA

problem #1

Sep 092023

Soul

  • miles
Air bag new

- Redding, CA, USA

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