This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle is almost un-drivable at night due to a terrible headlight bean pattern. See attached image. I have taken to two different Kia Dealerships with no results and reached out to Kia. Something is seriously wrong with these lights. #1 Cochran Kia: 5200 Campbells Run Rd, Pittsburgh, PA 15205 Springfield Kia: 3525 S Campbell Ave, Springfield, MO 65807 These light have been this way since receiving the vehical.
Last night was the first time I drove it in the dark while it was raining. The headlights absolutely SUCK!!! I-??ve had daytime running lights that were brighter! I-??ve had 6 volt headlights that were brighter! I probably have flashlights that are brighter! It-??s seriously dangerous, in my humble opinion. There were times where the painted road stripes were worn down, no street lights, and I was literally driving blind. I was worried about driving off the road, or into oncoming traffic, as I could not see the road ahead of me. I will not drive this vehicle at night again. It's not safe. No one from the dealership or manufacturer has inspected my car. I assume all of the 2023 Soul trim levels are the same. The headlight system is a new design for the 2023 model year.
- Canby, OR, USA
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- Pittsburgh, PA, USA