10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Kia Soul seat belts / air bags problems

seat belts / air bags problem

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2021 Kia Soul Owner Comments

problem #4

Aug 192023

Soul

  • miles

A D V E R T I S E M E N T S

I had a crash that severely impacted the front end of this vehicle and the airbags did not deploy. I have minor injuries.

- Kettering, OH, USA

problem #3

Dec 312022

Soul

  • miles
While crossing an intersection a Jeep Gladiator ran a red light causing my vehicle to hit it broad side. Front and side airbags did not deploy. The frontend was damaged is buckled, hood about 6", fenders crushed and the grill was destroyed. Driver's door wouldn't open. The seatbelt didn't restrain my wife enogh to keep her from hitting the steering wheel. This caused bruises on her leg, abdomen and chest areas.

- Pensacola, FL, USA

problem #2

Jun 012022

Soul

  • miles
Airbags didn't deploy with hard frontal contact. Vehicle is being held by insurance company so it can be looked at. Vehicle has been inspected by insurance company as total loss. Front end is destroyed and frame is bent.

- Chester, VA, USA

problem #1

Nov 012021

Soul

  • miles
My daughter was driving her 2021 KIA Soul S and a Chevy Silverado suddenly pulled in front of her. The crash report says impact was at 50 mph. My daughter survived the crash; however, the vehicle immediately caught on fire and flames entered the cabin from what was left of the engine compartment. Her airbag inflated, but did not deflate. She punched the airbag to make enough room for her to try and exit the vehicle, but her driver's door would not open using the handle even after manually unlocking the door. Only after repeated Black Belt level martial arts' kicks and elbow thrusts did the door open and my daughter was able to exit before the car was consumed by flames. A police report and picture will be sent. Please investigate - no one should have to suffer fate of burning to death.

- Tallassee, AL, USA

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