The contact owns a 2021 Kia Soul. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- College Park, GA, USA

I was driving into work and when I got off the expressway my car started rattling loudly. I finished my drive into work and parked the car. I asked a co worker to see if he could see if my muffler was still connected and he mentioned that the noise was coming from my engine. The two weeks previous to this my car would shut off if I slowed down or was pulling into a parking space. I just thought it was my auto shut off when the engine was on low idle.

- Queen Creek, AZ, USA

I am very concern with the 2021 KIA Soul that I drive presently. The vehicle is in my son-??s name; however, I pay the monthly payments and I am the primary driver for this automobile; this is also listed on my insurance policy as well. I have been experiencing some dangerous mechanical conditions with the car. Please find a copy of my uploaded document summary. I have an appointment tomorrow, Tuesday, on March 22, 2022.

- Somerset, NJ, USA

The contact owns a 2021 Kia Soul. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine) and the vehicle was taken to the dealer for recall repair. The dealer replaced the piston rings; however, the Piston Ring Noise Sensing System (PNSS) software was not updated as it was not available during the recall repair. The contact stated while driving 35-45 MPH, the vehicle stalled inadvertently. There were no warning lights illuminated. The contact turned off and restarted the vehicle, and she was able to continue to drive the vehicle. The contact stated that the failure reoccurred the next day. A warning message illuminated, indicating that the Auto Collision was about to be deactivated. The contact stated that the failure had been reoccurring increasingly and the vehicle failed to restart. The vehicle was towed to the contact's residence. The dealer was notified of the failure and informed the contact that the next availability was in April. The contact also called several unknown dealers who advised that the next availability was in April or May. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the completion of the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 21,100. Parts distribution disconnect. Kia-??s lack of ability/failure to address and fix the vehicle-??s recall in a timely manner.

- Atlanta, GA, USA

The contact owns a 2021 Kia Soul. The contact stated while driving at various speeds, the vehicle stalled on several occasions. There were no warning lights illuminated. The engine failure message was displayed. The contact received notification of NHTSA campaign number: 21V259000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was no oil in vehicle. Additionally, the contact was informed of an oil flow failure. The vehicle was not repaired. The contact was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 8,000. Parts distribution disconnect.

- Beeville, TX, USA

Two major issues. I have heard a very loud ticking sound coming from the engine which started about three days ago. Before then the car ran silent. Car is it approximately 8000 miles on the odometer. The clicking started getting louder and then the car stalled twice right in the middle of driving! one was on a street going about 45 miles an hour! the otherwas on a side street going approximately 25 miles an hour. The ec oh mode was on in the car. Also' when you turn on the heater fan on high it started making a high-pitched squealing sound. The car is at the dealership right now as it will not work properly.

- Twinsburg, OH, USA

When I was driving at 15mph the car completely shut off. So I tried to restart it and when I took the key out everything locked up and it was like that for 5 min in the middle of the road before the car came back on and flahed the engine and oil light.

- Clarksville, TN, USA