This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this car (Used) on 8/1/2023 and on 8/7/23 I called Kia and stated that the car started shaking while driving and I took the car to the dealership on 8/10 and they stated they could not find any problem, they would have if they had taken it out for a drive. After waiting all day from 9:30 until 4pm they found nothing. I saw my car just sitting there and no one doing any work or anything on my car. My car still shakes so bad while driving that even the steering wheel is shaking and now when I stop at a red light the car takes a few minutes before it will move. I have had this car for a month and 2 weeks and they will not return my calls to setup an appointment. Kia Corporate can't even get them to respond. What can I do to get help with this. I am even afraid to drive this car (2020 Kia Soul). I need some advice on what I need to do. HELP
My 2020 Kia Soul, I only have it for 2 weeks and the fog lights got wet and foggy, I took the car the dealer and spoke to service, and order new parts, to install in the car, it really concerns me that a brand new car get these fog lights wet, which can cause a safety issue, since the light will not work properly with this lights foggy, dealer said it was due to humidity.
Pulls to the right at highway speed - approx 45mph. Severe alignment problem. Dealer told me that they did have a new-enough machine to align the car. How can Kia of irvine, not have the proper equipment to fix the cars they sell? inside rear cowling that goes around the small portal window on the right was warped from the factory. Car was not moving. Got a replacement part; however, it was a poor install job and the front part of the cowling does not align well with its lower connect piece. Right front tire is becoming severely worn because of alignment issue that can't be fixed. Exterior plastic cover on left-side A-frame pillar came from the factory scratched and lose. Kia of irvine will not fix it - they only want to buff the plastic. Not a proper fix because the part is still lose.
- Hesperia, CA, USA
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- Tallahassee, FL, USA