This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2020 Kia Soul barely 3 weeks ago. First issue is the front lights. They are constantly foggy and with humidity. Took car to the dealer and was initially told that it would clear up once high beams are turned on for 30 minutes which is unrealistic as you can't have your high beams on when there are cars in front of you. Was then told they submitted a ticket to Kia as this is the second unit they had with same issue. Second issue is the front seat headrests. They push the head to far forward and causes constant headache and neckache. This can't be adjusted.
- Corozal, PR, USA
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- Bel Air, MD, USA