10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,083 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Kia Soul brakes problems

brakes problem

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2019 Kia Soul Owner Comments

problem #5

Apr 012023

Soul

  • miles

A D V E R T I S E M E N T S

Last April 2, 2023 Brake pedal went to floor would not stop.... veered off highway..... No brake light appeared... Brought to Kia Dealership on 04/07/2023.. They replaced master brake cylinder under warranty......

- Grapevine, TX, USA

problem #4

Feb 032024

Soul

  • miles
Driving on the freeway car brakes don-??t work, first oil light blinking a very loud noise like metal scraping and all the lights turned on very dangerous situation was able to pulled over until car stopped. Kia dealer knows about all the problems car still under guaranty and they ignore the problem.

- Indian Trial , NC, USA

problem #3

Nov 152018

Soul

  • 15 miles
I can be stoped on the road with the break pedal pushed all the way and the car still moves forward. At some points at stop lights I put my car in park so it won't move forward. This has happen a lot since I have bought the car in October of 2018.

- Scottsburg, IN, USA

problem #2

Jun 212019

Soul

  • 20,000 miles
I have a totaled car due to a wreck. The airbags did not deploy even though the car was hit multiple times extremely hard.

- Spring Hill, TN, USA

problem #1

Mar 142019

Soul

  • 400 miles
While braking, the brake pedal is going to the floor board: Scary. Not every time--intermittently. What if the brakes fail altogether? we bought the car new and within the first 400 miles experienced the problem. It was in the shop from 3/16 to 3/21 they replaced the master cylinder and cylinder assembly. They finished it just in time for my husband's planned vacation. The vacation included driving the Kia over 2000 miles. On the way back, still over 700 miles from home and just prior to travelling through the smokey's, the brakes have the same problem. I'm typing this as I fret about whether he will make it home safely. I called the shop he is scheduled to go back in on Monday. I hope he makes it home safely to get to that appointment and that they can really correct the problem.

- Grove City, OH, USA

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