9.2

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,625 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Kia Soul accessories - exterior problems

accessories - exterior problem

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2019 Kia Soul Owner Comments

problem #4

Apr 162024

Soul

  • miles

A D V E R T I S E M E N T S

Safety at risk:yes Lack of visibility Problem has not been reproduced by dealer. Smells are only warning signs: Smell is like rubber but not very strong. WARNING SIGNS OF the PROBLEM: Turned on heat and EXTREMELY HOT HEAT CAME OUT OF VENTS; turned A/c and EXTREMELY HOT HEAT CAME OUT OF VENTS in both cases turned the vehicle off. After 5 minutes, i started to drive with A/c later there was still HOT heat coming out vent since i had URGENT appointment. After the appointment, over an hour, drove car and A/C worked fine. : April 16th, Turned on defrost for front windows. Instead of defrost, windows fogged up completely and i was unable to see and pulled over to side of road. As i pulled over, BLACK SMOKE CAME OUT OF A/c vents and began to fill up the car with black smoke. There is a smell that happns right before the smoke comes out. April 17 took to Classic Kia. Unable to find the problem. Vehicle returned to me. :April 18 drove 4 miles. No problem. Drove 12 miles. The smells started and black smoke started coming through A/c vent and i drove home and parked. Called dealership told problem.

- Little Elm, TX, USA

problem #3

Aug 212021

Soul

  • miles
Rear Windshield Spontaneously Shattering - 11:10pm EST August 20th. I left my residence and approached my car from behind in the parking lot. It was dark but my rear windshield was definitely in one piece and had not previously had any damage. I opened the driver door. As I sat in the seat, I heard what sounded like pebbles spilling. I looked behind me and noticed that the entire rear windshield had shattered and fallen out. This could have caused great harm and surprise especially while driving on the freeway, or with passengers in the back seat. A police report was collected.

- Blacklick, OH, USA

problem #2

Mar 262019

Soul

  • 2,000 miles
Front glass panel of sunroof shattered and far right/left corners are caving

- Sanbornville, NH, USA

problem #1

Feb 272019

Soul

  • 4,500 miles
Wall triana hwy madison was being paved on Wednesday 2/27/19. They had sprayed some type of liquid tar on the road for prepping. My car is covered with the black substance and I am unable to get it off. It has covered my rear window and back of car. It is also on my side door panels and under my vehicle, tires and rims. This is a brand new car.

- Toney, AL, USA

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