This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We drove the car for 5900 miles when we noticed a bubble on the side wall for one of the tires. The tires are kumho solus TA31. We contacted the usa rep and were directed to a sears autocenter for an inspection. We were told that the sears centre will open the claim for us. Te seras center did not opened the claim and issued a report without any details about the condition of the tire. We made a second call to the kumho rep and got the run around about going to the center without a claim opened. They opened finally a claim and they suggested to go to a Kia dealership. We voiced our concern about losing time and work hours, not talking about using a car that may be unsafe to drive. We are concerned that another tire may exhibit the same issue if they are from the same series?! we are not satisfied with the way that kumho honored the warranty they issued for these tires. It will be much faster to pay 120$ and purchase a new tire, however we are concerns about the type of warranty that is offered by kumho
Tire completely separated from rim while driving on interstate, no warnings, has less than 1000 miles, 70mph heard a thumping noise then a loud explosion type sound, vehicle was hard to control after getting off to side of road the tire separated at rim all the way around, nothing was hit
- Port St Lucie, FL, USA
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- Poughkeepsie, NY, USA