This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2017 Kia Soul. While driving approximately 45 mph, the contact's vehicle T-boned another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the neck, shoulders, and back. The contact was transported to the hospital. The vehicle was towed to a towing facility and deemed destroyed. A local dealer was not contacted. The manufacturer was made aware of the failure and opened a case. The VIN was not available. The failure mileage was approximately 12,000.
- Elk Grove, CA, USA
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- Elk Grove, CA, USA